Call Center Inbound
i'm young energetic and confident person with computer skills and call centre knowledge ,good with people and willing to learn under any field ..
call centre position
automobile association of south africa
October 2012 - March 2014
had to relocate to pretoria due to family and lost the temp position was filled ..
Emzantsi Internet Café
From March 2010
* Customer Services
* Receiving of faxes and mail
May 2001 - July 2012
3. AA Automobile Association of South Africa
Call center agent
1. Personal Attribute:
• Ability to deal with sensitive information in a confidential and professional manner.
• A team player, willing to help out others.
• Good people skills
• Ability to function under pressure
• Excellent communication skill, both verbally and written as well as being presentable.
2. Technical Abilities:
• Ability to type accurately and quickly
• Administration functions such as filing and opening of new files,
Including, labeling, photocopying and faxing.
• Excellent telephonic manner/skills in receiving telephonic messages
Qualifications & Certifications
John Orr Technical High School
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