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Coventry, England, UK
Dunelm Mill, Clifton Moor Centre, Stirling Rd
January 2012 - August 2013
York YO30 4WZ
* Greeting customers who enter the shop.
* Being involved in stock control and management.
* Assisting shoppers to find the products they are looking for.
* Processing payment of cash and card on the till.
* Stocking shelves with the products and ensuring the products are always available to the customers.
* Answering queries from customers.
* Reporting problems to the supervisor.
* Giving advice and guidance on product selection to customers.
* Dealing with customer refunds on customer services.
* Keeping the store tidy and clean.
* Making sure customer complaints are dealt with by either myself or informing the manager.
* Responsible for security within the store and being on the look out for shoplifters.
* Receiving and storing the delivery of large amounts of stock.
* Keeping up to date with special promotions and putting up displays.
Tykes Restaurant, Sandburn Hall, Scotchman Ln
January 2010 - June 2011
* Taking food and drink orders and serving customers
* Effectively dealing with customer complaints
* Serving food and drinks at functions
* Working in a team to ensure the customers receive their food efficiently
* Ensuring high quality service
Qualifications & Certifications
St Peters School
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