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General Manager (DPS)
From March 2011
75 cover restaurant, 5 Boutique hotel rooms
Responsible for all aspects of running the business, P&L. marketing, recruitment and staff management, kitchen management, restaurant development, successfully increasing turnover and quality standards. Managing 16 staff members.
Increasing from £6,000 per week to between £12,500 and £16,000 inc
Jewelry Store Manager
Gems Today Ltd, Trentham Gardens
April 2006 - February 2011
Giftware Store Manager
Managing two sites
Responsibility for reaching sales targets and increasing profits. P&L responsibility
Dealing with customer service issues, queries and complaints
Managing 18 staff across two sites
Interviewing and recruiting new staff
Organising rotas and holidays
Overseeing stock control and receiving orders
Maintaining service standards
Health and safety
April 2002 - March 2005
responsible for the Hudson product range in the new formed company.
Henleys Medical Supplies Ltd
December 1998 - March 2002
responsible for respiratory product of the Hudson brand.
West Midlands and Trent
February 1997 - December 1998
Salary £26,000 basic
Selling a variety of products to hospitals including cardiac monitors (Welch Allyn) respiratory disposables (Hudson), Cardiac, neonatal consumables. Liaising with NHS supplies regional stores, hospital contract negotiation and selling across the NHS into a wide variety of areas.
During my first year I have increased territory turnover by 12.7%.
January 1994 - February 1997
Promoting Respiratory products to NHS Trusts, and the private sector.
Products included: Nebulisers/Compressors
Diagnostic and Treatment units for sleep apnoea
Promoting the rental system of oxygen concentrators which are available on FP10.
Client base: Respiratory Consultants, Lung function technicians, Respiratory nurses, Paediatric nurse teams, hospital wards inc. ITU. NHS Supplies.
Territory: West Midlands/ South Wales
Achieving target sales for the first two years, with an increase in oxygen concentrator rental. The third year I achieved a 12% increase in sales over target.
Qualifications & Certifications
University Hospital of North Staffs
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