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Boldo - Business/Office Support, Administrator, PA - London, UK

Kathrina Boldo

London, UK


Business/Office Support, Administrator, PA


Enthusiastic, self-motivated and highly organised business graduate with all round business support experience. Quick to learn and able to work proficiently with people at all levels, providing administrative support including dealing with customers/suppliers face to face and over the phone, organising meetings, processing invoices/payments, cash collection, producing reports and coordinating projects. Key skills:

•First point of contact, general PA and administration duties, diary management, post management
•Assisting with meetings and travel arrangements, looking after visitors, organising events/presentations
•Setting up office systems, database management, H&S awareness
•Processing invoices, accounts reconciliation, credit control
•Producing billing reports, month-end reports, budgets, maintaining financial records
•Access, Excel, PowerPoint, Word, Sage line 50, Outlook

Work History


From January 2012

Temporary assignments working for small to medium-sized organisations. Key areas:

•General PA and administration duties
•Dealing with customers, first point of contact and customer support
•Setting up office systems
•Sales and purchase ledger, allocating payments, accounts reconciliation
•Credit control, resolve problems on overdue debts
•VAT returns, running billing reports, and month-end reports
•Maintaining financial records

Business Support/Advertising Manager

Kogan Page Ltd

November 2000 - December 2011

Responsible for the advertising business unit, acting as the liaison figure between
clients, authors, agencies and within departments. Key areas: 

•Ensure all legal obligations are fulfilled according to contracts with clients
•Oversee sales, copy chasing, gratis circulation, deliveries, and credit control
•Monitor standards of service and ensure appropriate feedback as work progresses
•Sales ledger, purchase ledger, accounts reconciliation
•Process credit cards statements, petty cash and payments
•Billing reports, aged analysis reports, and month-end reports
•Budgets, performance analysis and database management

Advertising Executive

Kogan Page Ltd

December 1997 - October 2000

Assisted the publishing director in all advertising activities. Key areas:

•General PA and administration duties, post and deliveries management
•Produce presentations, rate cards, media packs, and various publishing schedules

Business Analyst

Kogan Page Ltd

March 1995 - November 1997

Responsible for the design, development and implementation of a fully integrated advertising system using databases linked to off the shelf applications. Key areas:

•Develop systems on spec for the production, editorial and accounts department
•Manage data transfer from previous systems, produce manuals and reports

Contract work

January 1993 - February 1995

Worked for small to medium-sized organisations within the higher education, healthcare and publishing sector. Key areas:

•Credit control, bookkeeping, market research, data cleansing projects
•Organise marketing campaigns, presentations, and seminars

Qualifications & Certifications

Diploma in Interior Design, open learning

KLC School of Design

Marketing Diploma

Chartered Institute of Marketing

BA Business Studies 2.1

Manchester Metropolitan University

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