McCully - Management - Sydney, NSW, Australia

Kathleen McCully

Sydney, NSW, Australia



  • Full time
  • Part time
  • One time
  • Contract
  • Temp


I managed 25 staff for 8 years as a motorway supervisor.

Work History

Administration Assistant

From July 2012

* Answering and responding to incoming telephone calls
* Scanning, filing and distribution of documents
* Conduct March In/Out procedures with exiting and returning soldiers ensuring their responsibilities are adhered to * Booking accommodation for Defence Department
* Respond to booking requests via email to all relevant stakeholders
* Daily supervision of cleaners
* WHS Champion
* Updating of company policy and procedure manuals
* Updating company safety signage

Motorway Supervisor

Interlink Roads Pty Ltd

October 2004 - August 2011

* Ensuring the company procedures are adhered to in relation to the security of cash
* Identify, report and rectify (where possible) any faults in the toll collection systems equipment to the Controller
* Comply with company OH&S Policy and Procedures
* Responsible for understanding the duties of the Controller so as to assume these duties if and when required
* Comply with company Environment Policy and Procedures
* Monitor and report on any risks related to the above responsibilities
* Provide support to the Toll Plaza Attendants with; change requirements, difficult customers and emergency situations
* To provide and ensure the highest level of customer service is delivered to motorway clients at all times.
* Ensure adequate and appropriate training and understanding of the Privacy Act (2000) to ensure and individual's rights to privacy are not violated.
* Attending Accidents and coordinating with Emergency Services and The TMC
* Monitoring and Reporting Incidents on Motorway
* Monitoring traffic movements on motorway cameras and dealing with issues
* Following Procedures and Instructions
* Monitoring and maintaining Tolling equipment

Motorway Acting Supervisor

Interlink Roads Pty Ltd

June 2001 - October 2004

* Assistance to TPA's on the plaza
* Motorway patrols
* Toll collection and cash handling
* Staff management
* Customer service
* Equipment maintenance
* Reporting of incidents and accidents on the motorway

Motorway Toll Collector

Interlink Roads Pty Ltd

December 2000 - June 2001

* Toll collection and cash handling
* Customer service
* Monitoring traffic and motorway issues

Qualifications & Certifications

East Hills Girls

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