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Smith - Florist - Thatcham, West Berkshire, UK

Katherine Smith

Thatcham, West Berkshire, UK



Work History


Employer Interflora

March 2013 - February 2014

contact: Interflora house, Water Gate, Sleaford NG34 7TB
Tel: 08005 421870
Dates: 4th March 2013 - Transferred due to shop closing on the 1st February 2014

Job Title: Florist
Contracted: 37.5 Hours per week, rota basis

Duties Include:
• Cash handling, counting into the till the float in the morning and setting up the shop for the day.
• Cashing up the till at the end of day. Banking, Loomis collections
• Petty cash handling, replenishment and checking.
• Making orders
• Conditioning and processing deliveries, sundries and fresh floral material.
• Creating hand-tied designs, arrangements, funeral orders, customer shop orders, wedding orders and all floristry tasks.
• Cleaning and maintaining standards.
• Computer admin to include, waste records, trading indicators (figures), attaining a PO number and communicating with Interflora staff at Head Quarters.
• Creating posters and promotional material.
• Delivering flowers to customers in a transit van.
• Co-ordinating together with my manager, delivering flowers to stands at various Wyevale/the garden centre group stores, maintaining, replenishment and communicating with the garden centre management.
• Making flower orders from the wholesaler over the phone and on-line.
• Took on the role of the shop deputy.

Primark, Hanley store

From March 2013


retail operative

From September 2011


Exhibits Florist

November 2010 - December 2010

Job Title: Retail operative, 20 hours per week - permanent member of staff
Contracted: Monday to Friday, 2.15pm-6.15pm, 29th December 2010 - 11th September Dates: 15th November 2010 to 24th December 2010 (contract ends)

Job Title: Retail operative, 20hours per week- Christmas temp
Contracted: Monday to Friday, 2.15pm-6.15pm,
15th November 2010 to 24th December 2010

Duties included:-
• Till operator, processing transactions by using computers to find items, scan, and bag and take payments of cash and by card.
• Solving problems customers have.
• Tidying up behind tills
• Help each other out.
• Working as a team to get stock out onto the shop floor and tidy all stock, making sure packaging is in order.
• Flexible to work overtime 9-6.

Honeysuckle Flowers, 29 Lawton Road, Alsager, ST7 2AA

Tel: 01270872418
Dates: 2nd July 2010- October 31 st 2010
Manager: Ms Sarah Mountford
Job title: Qualified florist Contracted: Wednesday - Saturday shop hours
Reason for leaving: Redundancy

Duties included:
• Taking orders from customers in the shop and across the phone.
• Set up the shop ready for the day such as putting the display out front and sorting incoming flowers and flowers in the shop.
• I can process cash or card payments (by phone or in person).
• Made modern displays in contrasting colours in shop window and in-shop.
• Made all types of designs suiting the order, Hand-Tied designs, basket arrangements, arrangements in various ceramic pots, funeral pieces and wedding work.
• Make and take Interflora orders on the system. •
• Conditioned all flowers, foliage, and plants. •
• General maintenance of shop which includes, cleaning vases and the shop throughout, while at the same time, stock taking.
• I was part of a 3-person team.

Exhibits Florist - 9 George Street, Newcastle-Under-Lyme, ST5 1JX,

Tel: 01782 619100

Floristry assistant

September 2009 - September 2010

Dates: September 2009 - September 2010
Manager: Jonathan Lewis (REFERENCE)
Contracted: Employed Saturday's with work experience on a Friday or Wednesday
Job Title: Floristry assistant
Reason for leaving: Left to work at honey suckles for more hours and different experiences and opportunities.

The Rose Bowl -10 Christchurch Street, Fenton, ST4 3AD,

Tel: 01782 844694

Trainee florist

September 2008 - July 2009

Dates: September 2008 - July 2009
Manager: Mr John Lewis (REFERENCE)
Contracted: Work experience Wednesdays and help out at busy periods
Job title: Trainee florist
Reason for leaving: I was offered work experience and a job at their other florist Exhibits (Exhibits and The Rose Bowl are both owned by Mr John Lewis and his son Jonathan Lewis manages Exhibits)

Duties included:
• Opening up the shop and preparing for the day ahead
• Look at the days orders and put in order of priority
• I have experience in making the following floral designs, hand-tied, gift wrap bouquets, arrangements in a variety of containers, funeral tributes and wedding work to Exhibits, The Rose Bowl and Interflora quality standards.
• I have experience serving customers both face to face in the shop and on the telephone.
• I handle cash and can take card payments over the phone and in the shop.
• I use the Interflora relay service to receive and create orders to be sent to Interflora members both across the UK and in other countries.
• I condition all the incoming flowers/foliage correctly then display them in accordance to their colour and height in the shop.
• I organise all incoming stock into their storage area ready to be used.
• I have produced and presented wedding items in a bridal fayre at the Britannia stadium
• I clean and tidy to keep the shop presentable.
• I help with General maintenance of shop, cleaning and tidying up the work area and shop.
• I am employed at The Rose Bowl at busy periods, Christmas, Valentines Day, and mothering Sunday when the shop needs another florist.


November 2008 - September 2009

Reason for leaving: Left for job in floristry at Exhibits Florist

Duties included:
• Took phone calls and e-mailed solicitors relative information on new clients and present clients
• Made Solicitors aware their client has arrived for their appointment
• Wrote files notes for solicitors.

Temporary office junior

Monday to Fridays

June 2008 - July 2008

9am-5.00pm / 5.30pm
Job title: Temporary office junior

Duties included:
• Opened, sorted, and then delivered all incoming and outgoing post.
• Organised and photocopied Trial bundles for solicitors.
• Took money to the bank and court papers to court.
• Photocopied and general administration tasks.
• Ran errands for my peers.

Woolliscrofts Solicitors Wolstanton office

Broad Street, Hanley, Stoke-on-Trent, ST1 4EU

Telephone number for both offices: 01782 204000

Qualifications & Certifications


I attend college Mondays


St Margaret Ward Catholic High School


City and Guilds

floristry level 2

Reaseheath college

Reaseheath College- Reaseheath College

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