Brassard Manz - Hospital Worker - Kirkland Lake, ON, Canada

Katherine Brassard Manz

Kirkland Lake, ON, Canada

Services

Hospital Worker

Summary:

Clerical Hospital Worker with 27 years experience as Senior Central Registration, Laboratory, Health Records, registration of Surgical patients, Clinic Patients, In-patients, etc. Procedure and Manual writer and trainer, Health Records chart assembly of ER, Day Surgery and Inpatient charts as well as medical transcription and QA, Release of information.

Work History

senior CENTRAL REGISTRY CLERK

Kirkland & District Hospital

Ontario
Kirkland & District Hospital
All Central Registry duties including:
* Registration of in and out patients (including ER, DII, Physio, Respiratory, Day Surgery, Telemedicine, Oncology, Specialist Clinics, Preadmission Clinics, Cardiac Rehab), registration of chronic patients, newborns, recurring patients, registration of O.R.'s and PAC's;
* Making reminder calls for Specialist Clinics and Diagnostic Imaging;
* Responsible for all alarms in the hospital - Red Alert phone for all codes (Red, Blue, White Yellow, etc); pharmacy entry alarm, panic button in gift shop; panic buttons in ER for Code Blue and a Code White; blood bank alarm; all gases (nitrogen and oxygen tanks);
* Responsible for cash and debit transactions (debit only after hours) for bill payments and fees for services and non-insured visits; Responsible for cash, which includes tokens, refunds for malfunctioning vending machines and cash reconciliation; Patient escorts moneys and phones; Safekeeping;
* Answering all incoming outside calls and internal inquiries; Paging of visiting hours and locating physicians and staff;
* Pulling complete charts from Medical Records after hours;
* Maintaining all hospital keys and logs;
* Health card validation;
* Maintaining and ordering of supplies;
* Donor eyes procedure;
* Maintaining of lost and found.
* Building online Admissions Procedure manual for Meditech update and training of hospital staff, including Clerks, Nursing, and Technologists from Lab and X-ray, Physiotherapy, Respiratory Therapy.
* Using Microsoft Word, Excel and Snagit Programs for building of the manual.

TRANSCRIPTIONIST

OUTPATIENT

Kirkland & District Hospital
Transcription duties on a regular basis of all Inpatient reports, Outpatient Clinics, Anesthetic consults, including in-servicing for new physicians on the Fusion Dictation system and hospital policies. Alternating Inpatient/Outpatient Clerk, including QA, and assembly of all Inpatient charts, Day Surgery Charts, and Emergency Room records. Pulling of charts for inpatient departments, physicians, ER and the Operating Room. Orienting physicians on hospital policies regarding chart completion, having outpatients complete Release of Information, creating and updating departmental procedures and manuals.

LABORATORY CLERK

Kirkland & District Hospital

Ontario
Kirkland & District Hospital

Outpatient registration in admissions module, entering ECG's and Holter Monitors in DII module and billing thereof, screening of patients as to criteria of testing, giving of instructions for specimen collection, generating results, giving results to physicians, nursing, patients, reception duties, phone duties, creating and updated policies and procedures for office as well as assisting to create and maintain technical policy and procedure manuals for all laboratory departments. Preparing Inpatient reports and delivery to Nursing Floor. Very fast paced environment.

OUTPATIENT HEALTH RECORDS CLERK

INPATIENT

QA of all Inpatient charts, Day Surgery chart and Emergency Room records, distribution of incoming correspondence. This job alternated with the File Clerk position at the time, filing accurately all Inpatient and Outpatient records, pulling complete records for the Nursing Units, Operating Room, Emergency Room and audits as requested.

While in this position at this time, I also covered for holidays for the laboratory office and for Central Registry during staff shortages.

LABORATORY CLERK

Kirkland & District Hospital

Outpatient registration, screening of patients as to criteria of testing, giving of instructions for specimen collection, generating results, giving results to physicians, nursing, patients, reception duties, phone duties, preparing Inpatient reports and delivery to floor, covering for laboratory transcription of ECG, Stress Tests, Pathology Reports, and Autopsy reports.

CENTRAL REGISTRY CLERK

Kirkland & District Hospital

All Central Registry duties including registration of Inpatients, answering of phones, handling Emergency Codes, manually creating Census, Admission Sheets, Discharge Sheets, Transfer Sheets for distribution to all departments within the hospital and the distribution thereof, until computerization of these reports occurred. At that time the Emergency patients were registered by the Emergency Room Ward Clerk. Also steady night shift duties included Worker's Compensation Billing and Ambulance billing, as I covered in the Business office for sick leave and vacation time.

Qualifications & Certifications

MEDICAL TERMINOLOGY

Northern College of Applied Arts and Technology

LAW CLERK PROGRAM

Niagara College of Applied Arts and Technology

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