Zhylova - Manager, Office Manager, Guest Relations - Yalta, Crimea, Ukraine

Kateryna Zhylova

Yalta, Crimea, Ukraine


I am going to look for a job, probably at the high-level hotel, or a touristic company in Yalta.
I would like to communicate\work with guests and to show that hospitality in Crimea is not just a word.
Look for the position of the Guest Relation manager or Concierge.


Manager, Office Manager, Guest Relations


Looking for a job at the hotel.

Work History

Banquet Sales Manager

Hotel "Yalta-Intourist"

From September 2014

Guide around Crimean peninsula (English, French, Russian)

Private enterprise

April 2007 - August 2014

Local guide for different groups from around the world. Individual tours. Religious, historical, architestural and other thematic tours in English, French and Russian.
Memeber of the World Federation of Tourist guides Association

Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments
Describe points of interest, answer questions and supply information
Provide historical and cultural facts related to the site
Escort individuals and groups on vacation and business trips
Ensure that reservations for transportation and accommodations are confirmed and that prepared itineraries are met
Visit and describe points of interest and plan and carry out recreational activities
Resolve problems with itineraries, service and accommodations
Plan itinerary for trip or expedition and arrange transportation or transport individuals or group to site
Assemble and inspect necessary equipment and supplies
Lead or escort individuals or groups and advise on safety and emergency measures, techniques
Provide first aid in emergency situations.

Translator, Interpreter, Copywriter


May 2007 - September 2013

Translate a variety of written material such as correspondence, reports, legal documents, technical specifications and textbooks from one language to another, maintaining the content, context and style of the original material to the greatest extent possible
Revise and correct translated material
Identify the terminology used in a field of activity
Interpret oral communication from one language to another aloud or using electronic equipment, consecutively (after the speaker speaks) or whispered (speaking in a low whisper to one or two persons as the speaker is talking) during the conferences and business trainings
Interpret language for individuals and small groups travelling in Crimea
Write articles in Russian, English, French for e-magazines and web-sites

Teacher of English, French, Latin

Crimean University of Social Sciences, Yalta

September 2005 - June 2010

Teach English, French, Latin and aspects of the languages (Business English, French for managers, latin for the lawyers, Grammar of English, Grammar of French, English for School Teachers, English for psychologits to undergraduate and graduate students
Prepare and deliver lectures to students and conduct laboratory sessions or discussion groups
Prepare, administer and grade examinations, laboratory assignments and reports
Advise students on course and academic matters and career decisions
Conduct research in field of specialization and publish findings in scholarly journals or books
Represent university as a speaker and guest lecturer, incl. EU countries
Teach students using a systematic plan of lectures, demonstrations, discussion groups, laboratory work, shop sessions, seminars, case studies, field assignments and independent or group projects
Develop curriculum and prepare teaching materials and outlines for courses
Prepare, administer and mark tests and papers to evaluate students' progress
Advise students on program curricula and career decisions
Provide individualized tutorial or remedial instruction to students who require it
Supervise independent or group projects, field placements, laboratory work or hands-on training
Supervise teaching assistants.

Qualifications & Certifications

Cruise Guide

World Federation of Tourists and Guides Association

Guide, Tourits groups accompaniment

Crimean University of Social Sciences

Post-graduate education

Crimean University of Social Sciences

Master of Teaching English, French and Foreign Literature

Crimean University of Social Scinces

11, Yalta, Crimea

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