Spanos - Customer Service Professional - Reservoir VIC, Australia

Katerina Spanos

Reservoir VIC, Australia


Customer Service Professional

Work History

Customer Service Officer

SAI Global

April 2013 - May 2014

• Taking inbound calls (between 80-100 per day) for mortgage queries and property settlement bookings from customers (solicitors, conveyancers and members of financial institutions) for property settlements
• Updating solicitor files, client reports (Excel), answering escalation emails from clients (Other Financial Institutions)
• Making outbound calls; calling other financial institutions and booking in refinance matters for clients (financial institutions)
• Providing admin support to management
• Collaborating with SAI Global settlement offices Australia-wide
• Offering and discussing the benefits of other services (upgrading/selling)

Qualifications & Certifications

Teaching English

mainly Broadmeadows Secondary College, Bundoora Secondary College and East Preston Islamic College

Skillpages has been acquired by! is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more

Are you sure that you want to leave?