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I have extensive experience in developing, implementing, and evaluating performance management frameworks. I am able to produce excellent, clear, and precise perfomance reporting to a wide variety of audiences.
Performance Management & Information Officer
September 2008 - July 2014
As a member of the Drug and Alcohol Team I was engaged in the commissioning and monitoring of interventions to tackle the harms caused by drugs and alcohol in the Wigan Borough. I was responsible for the monitoring of performance across the whole of the drug and alcohol agenda including the Drug Intervention Programme (DIP), drug and alcohol treatment services, and the wider work under the substance misuse strategy. I was also responsible for the line management of the Criminal Justice admin role and the tracking of DAAT finances. In addition I provided ad hoc data monitoring and analysis support to the DAAT and wider Community Options agenda. I also redeveloped the content for the Wigan Safeguarding Children Board website.
February 2005 - August 2008
I worked as part of the Partnership Support & Strategy Unit within the Community Safety team that operated as the 'hub' of the Community Safety Partnership (Building Stronger Communities Partnership). The hub supported and co-ordinated partnership work within the CSP to tackle crime and disorder. As Reassurance officer my main role was to co-ordinate communications within the partnership with the aim of bringing together the main messages of the CSP. As part of this I produced the Community Safety Partnership newletter which was aimed at front line staff. In addition I administered the CSP communications group and developed and administered the Safer Wigan website.
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