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Responsible for Supervisory duties in the Housekeeping
department.Counseling and interviewing employees, resolving
guest complaints, general office duties,prepare daily jobs for staff.Supervising the activities
of Room Attendants to ensure a high degree of cleanliness and
maintenance in guest rooms, suites, corridors ,stairways.
Responsible for supervising a team of House Porters and Evening
Room Attendants(turn down) .Checking 40 to 50 rooms.Being involved in
training and developing current and new employees. Carrying out monthly
stock take.Keeping highest standard (5*) To ensure that all the bedrooms and public areas are serviced, cleaned & signed off to high standards.Provide 6* service. Ensuring maintenance issues are notified and repairs are completed.Attend on morning meetings.
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