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Balciarova - Sport - UK

Katarina Balciarova




Work History

Can Picafort, Mallorca

June 2013 - September 2013

12 June 2013 -12 September 2013
• Organizing sports activities, games for children, night shows, mini disco and karaoke shows
• Maintaining continual interaction with guests, host and participating in adult and family recreational programs and activities
• Socializing with the guests in public areas at all times, visiting guest lounges at specified times to converse with the guests
• Instructing and participating in the sports activities


Trattoria Italiana

September 2012 - May 2013

Providing excellent customer service - welcoming customers and taking orders, serving drinks and dishes, taking payment and dealing with cash/card transactions, maintaining cleanliness of tables and counter workspaces

Warehouse Operative


September 2011 - September 2012

• Developed excellent customer service skills through dealing with a wide range of customers on the phone
• Dealt with deliveries, ordering of goods, quality control

Gym receptionist

Freja Sports Club

June 2010 - August 2011

• Ensured the highest standards of customer service- dealt with clients both in face-to-face situations and over the telephone
• Dealt with all duties relating to the reception desk

Qualifications & Certifications

Tourism management

Edinburgh Napier University

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