Munoz - Bartender - Los Angeles, CA, USA

Kat Munoz

Los Angeles, CA, USA

Services

Bartender

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Summary:

Bartending: Customer Service with a Smile. Where Memory is key... Memorizing drinks for the patrons that come on a regular basis makes them feel at home... Speed, Personality, Trustworthiness, Friendliness, Reliably, Hard Work, and being Clean and Organized all come into play

Work History

Collector

American Billing and Collections

March 2012 - January 2014

• Collect payments on past due bills.
• Create a list of people who have and have not made payments
• Organizing list accordingly
• Locate customers using contact information previously provided
• Call customers using telephone.
• Inform clients of overdue/unpaid accounts
• Attempt to collect payment.
• Review terms with debtor
• Ensure all customer information is correct, including phone numbers and addresses.
• Listen to recorded conversions to determine if debtor is correct
• Set up payment plans
• Record commitment to repay debt
• Send statements as requested by debtor
• Request a purge on records if debt has been satisfied
• Follow federal and state laws dealing with debt collection.
• Provide reports for management

Bartender

Webers Sports Bar and Grill

August 2010 - July 2013

• Take beverage orders from servers or directly from guests or patrons
• Mix ingredients, for instance; soda, sugar, bitters or fruit juice
• Collect cash for beverages or drinks served and record sales
• Maintain record and control of bar stock and arrange supplies
• Mix drinks, water and other components to get ready cocktails and other drinks
• Clean glasses and additional utensils
• Sanitize ice tanks, coolers, and other bar tools
• Serve beverages and food
• Order bar supplies
• Place bottled merchandise and glasses to make a smart display
• Clean bar area and wash glassware
• Replace drink tanks as they are finished
• Slice and pit fruit for garnishing drinks

Bartender/Lead Bar Server

Claim Jumper Restaurant

June 2006 - October 2010

• Greet customers as they enter
• Ask for orders and fill food and beverage orders as required
• Deliver orders to the customers after ensuring accuracy
• Serve alcoholic and non alcoholic drinks as instructed
• Ensure service station is well stocked
• Ensure all food items are prepared to the highest of standards
• Performed cleaning duties throughout shift
• Substituted as a server when needed

Receptionist

Direct Stone Importers

February 2006 - June 2006

• Greeted, assisted and directed guests, workers, visitors and the general public
• Answered all incoming calls and handled caller's inquiries
• Provided office support services so as to make sure efficiency
• Responded to guests and public inquiries
• Received, directed and passed on telephone fax messages
• Directed guests and general public to the right staff member
• Provided word-processing and clerical support
• Picked up and delivered the mail
• Maintained the common filing system and file all letters
• Provided administrative services to the office manager

Direct or escort guests to their seats

Texas Roadhouse

January 2006 - June 2006

• Provide menus and suggest menu items
• Provide detailed information of menu items
• Serve welcome drinks and take orders
• Repeat orders to ensure accuracy
• Relay orders to the kitchen and ensure that all orders are delivered on time
• Ensure the accuracy and quantity of every order
• Serve food as it arrives and refill glasses
• Offer desserts and drinks
• Clean tables and dining areas including counters
• Deliver food items to tables in a professional and timely manner
• Ensure that food presentation is up to the mark
• Provide customers with checks and take payments
• Attempt to up-sell food and beverage items
• Thank customers as they leave
• Clear tables and clean table tops

Hostess/Trainer/Food & Bar Server

King's Fish House

February 2005 - December 2005

• Welcome patrons and customers as they arrive
• Direct or escort guests to their seats
• Provide menus and suggest menu items
• Provide detailed information of menu items
• • Suggest daily specials
• Serve welcome drinks and take orders
• Repeat orders to ensure accuracy
• Relay orders to the kitchen and ensure that all orders are delivered on time
• Ensure the accuracy and quantity of every order
• Serve food as it arrives and refill glasses
• Prepare tables by laying table cloth and dishes
• Offer desserts and drinks
• Clean tables and dining areas including counters
• Deliver food items to tables in a professional and timely manner
• Ensure that food presentation is up to the mark
• Maintain appropriate stock levels
• Provide customers with checks and take payments
• Attempt to up-sell food and beverage items
• Thank customers as they leave
• Clear tables and clean table tops
• Clear dishes, wipe and reset
• Ensure fresh dishes are set on all tables for next customers

Legal Secretary

Ralph M. Weiss & Associates

January 2005 - April 2005

• Answered all incoming calls and handled caller's inquiries
• Provided office support services so as to make sure efficiency
• Received, directed and passed on telephone fax messages
• Provided word-processing and clerical support
• Picked up and delivered the mail
• Maintained the common filing system and file all letters

Client Service Advocate/Account Specialist/Soft Collector

Grant & Weber, MEDTRONIC MINI MED

June 2004 - January 2005

• Reviewed account statements and letters regarding payment
• Contact customers regarding copay and determine reasons for non-payment
• Issue payment commitment statements
• Issued credit due to insurance payments
• Recommend that accounts be re billed or paid due to medical needs
• Maintain accurate records about the customer payment status

Assisted Bartender

The Keg Steakhouse Bar & Grill

November 2003 - June 2004

, Phoenix, AZ
• Welcome guests and take beverage and food orders in a quick and expert manner
• Serve cocktails and menu items to patrons
• Carry out pre- and post-shift side-work
• Stock and replenish service station
• Fold and stack cocktail napkins
• Complete customer payment transactions in accordance with cash and charge procedures
• Clear and clean bar area and tables in a timely and efficient manner
• Coordinated with Bartender and kitchen staff for ordering and receipt of food and beverages
• Assisted Bartender in preparation of fruits and garnishes
• Monitored and anticipated guests' needs

Server/Shift Manager

Pasta Pomodoro

April 1999 - June 2004

• Open and close the store as required Perform all safety and security tasks, i.e., alarms, two-person rule, as required to open and close the store
• Follows and direct others to follow store policies and procedures for operational flow at each station
• Evaluate staffing and food levels to ensure proper financial accountability during each shift
• Assist in store roistering and maximizes labor by adjusting staffing to meet ideal staffing hours
• Perform all cash handling requirements of a manager in charge including close-outs, safe accountability and cash drops
• Conduct inventories and process orders as required
• Follow inventory stocking and recording guidelines
• Assist store manager with accounting and banking responsibilities
• Train and on-board new Team Members on both front- and back-of-house procedures
• Lead and manage shifts while acting as manager-in-charge of store
• Lead the team to as the ambassador for our products and brand.
• Participate in the interviewing and hiring process for new Team Members
• Partner with General Manager to coach, counsel and direct Team Members
• Responsible for the overall shift operations, sales performance and execution of brand excellence in a store.

Qualifications & Certifications

General Education

Pierce Community College

James Logan High School

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Kat Munoz provides the following services:


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