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1. Banknote/ Foreign Currency Processing
2. Managing High value and volume of Banknotes
3. Counterfeit Detection Specialist
Property Portfolio Manager
From January 2013
Responsible for managing my property portfolio of 21 properties acquired since April 2006. The role involves ensuring that all properties are fully tenanted with all rents paid on time. In addition I ensured all properties are legally certificated with gas, electric and EPC, thereby complying with the Landlords and Tenants Act 1985.
Role Title - BOIFCS Implant Manager
Bank of Ireland First Currency Services
April 2006 - December 2012
April 2006 to December 2012
Role Title - BOIFCS Implant Manager: Responsible for (a)Managing Bank Of Ireland First Currency Services (BOIFCS) Cash Processing facilities in London, Belfast, Dublin, Frankfurt and Stockholm. (b)Manage relations between BOIFCS and Cash in Transit Company. (c) Ensuring other BOIFCS Cash Centres were managed to the same standard as the new hub at Heathrow. (d) Ensuring BOIFCS customers are fully satisfied with banknotes processed and packaged by staff working within the Cash In Transit Company and the other 4 Cash Processing facilities. (e) Organising/conducting in house Counterfeit detection training sessions for cashiers in all BOIFCS Cash Centres. (f) Maintain/update weekly bulletin 'Currency Updates' and circulate to all staff in Cash Centres, Customer Service staff and the Dealing team based in the City.
Role Title - Wholesale Operations Manager
Bank of Ireland First Currency Services
June 2003 - March 2006
Responsible for managing a Cash Centre with 30 staff to provide (a) Foreign currency to the Post Office and Financial Institutions Worldwide. (b) Training staff on best Cash Processing practices. (c) Training staff on Counterfeit detection. (d) Quarterly Appraisal Reporting.
Role Title - Counterfeit Detection Trainer & Currency Consultant
January 2003 - June 2003
Responsible for (a) providing Counterfeit Detection training. (b) Foreign Currency Consultation Service to Financial institutions in the United Kingdom, Middle East and Africa. (c) Conducting Training workshops for cashiers and bank clerks employed within banks/ Financial Institutions in the United Kingdom, Middle East and Africa. (d) Maintaining close liaisons with major central banks, United States Secret Service, ECB and SOCA. (e) Support financial institutions to repatriate banknotes to Central Banks. (f) Attend Banknote/ Cash handling Seminars.
(a)Management responsibilities for around 100 personnel. (b) Responsible for fulfilling all manual and automated orders. (c) Managing all returned foreign currency orders, process outgoing and returned Travellers Cheques orders. (d) Managing a multi-million pound stock in GBP including over 120 currencies as well as Travellers Cheques. (e) Create KPIS and MIS. (f) Attend seminars and provide written reports of the key message.
From January 1997
Responsible for (a)Sourcing equipment for processing inbound foreign currency. (b) Supervision of 2 Cash Processing teams. (c) Developing/Maintaining a Counterfeit detection training manual for all cashiers. (d) Conduct Counterfeit detection training for all staff. (e) Manage staff appraisals.
February 1996 - December 1996
Responsible for (a) Supervision of 24 Personnel. (b) Supervise processing of inbound foreign currency shipments. (c) Liaise with the Dealing team on workload prioritisation. (d) Provide intra-day updates to management on section's performance.
Barclays Bank First Currency Services
from April 1995 to December 2002 and Bank of Ireland First Currency Services (BOIFCS) in June 2003 to 2012. Gained extensive knowledge in banknote processing, handling and counterfeit detection over several years of hands on cash handling. I am decisive and results driven with the ability to collect and analyse information, digest facts/ figures and quickly grasp complex issues. During my time within the banking industry, I expanded my negotiation, verbal and written communication skills at all levels. Creating and developing and issuing weekly banknote and counterfeit bulletins on over 120 world currencies. A sound knowledge able to manage and complete tasks/ projects to the highest standard and deliver within agreed deadlines.
Travelex First Currency Services - formerly Barclays First Currency Services
May 1995 - December 2002
Company name Travelex First Currency Services - formerly Barclays First Currency Services
Foreign Currency Cashier
April 1995 - January 1996
Responsible for (a) processing online Foreign currency orders placed by Retail branches. ( b) Cash processing foreign currency for Wholesale Financial Institutions.
Training and Development
American Roulette Dealer at London Club Casinos
January 1994 - April 1995
(a) Managing relations. (b) Performance Management. (c) Coaching. (d) Discipline and Grievance. (e) First Aid. (f) Fire Marshall. (g) Influencing Skills. (h) Conflict Management. (i) Situation Leadership.
Qualifications & Certifications
Eveline High School, Zimbabwe
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