Services

TECHNICAL COMPETENCY • Ability To Install Configure Software Package • Ability To Configure And Ins

Summary:

SKILLS DEVELOPPED

• Training Skills;
• Technical aptitude;
• Excellent interpersonal;
• Confident and quick thinking;
• Energetic, motivated and innovative.

SOFTWARE ENGINEERING SKILLS



Operating Systems Duration Last used

Window 98, 2000, XP 54 months current

MS Dos 24 months Current


sDuties:
• Providing IT Technical Support.
• Computer hardware support
• Support of any window (OS) issues.
• Software support and installation.
• Internet support
• Email support
• Trouble shooting of network problems.
• Outlook support
• Problem and change management: dealing with outages situations
• Microsoft office support
• Outlook support

• Solving problems with network printers

Work History

Marketer

Franco-Sa

March 2012 - May 2013

Support Technician Period

DK Familia Trading Position

February 2007 - November 2010

Helpdesk Consultant

Company Familia Primary School

January 2005 - December 2006

operating manager

Karibou inn Lodge

Up to February 2013

Qualifications & Certifications

IT

Vall university

A+ and N +

Boston College

economic

univerity of Kinshasa Congo

call center

MYdss

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Kashamba Ilunga Eric provides the following services:


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