Sr - Documentum - Chennai, TN, India

Karthik Sr

Chennai, TN, India

Services

Documentum

Summary:

Karthik is a dynamic, skilled professional with about 6.5 years experience in software field. He has experience in on ECM tools like Documentum, Captiva InputAccel, Remedy, Phoenix, Citrix & Clarify, PL/SQL Developer & UNIX. He also has extensive experience in Documentum technologies like Documentum Task space 6.5, Web Top 6.7, 6.5 & 5.3, Full Text Indexing, and Content Server 6.7, 6.5 & 5.3, Desktop Client and Documentum Administrator 6.7, 6.5 & 5.3 in handling User related and Server error handling activities in Documentum.

Karthik is seeking for a challenging role in the area of Enterprise Content Management that will leverage his management expertise and would best utilize his 6.5 years of diverse and extensive Documentum application support and maintenance skills in order to provide positive value to a dynamic and growing organization. Karthik is primarily involved in the Gatwick Airport (GAL) Document Management Support. He is working in the Enterprise Content Management (ECM) domain and his technological forte is Documentum and InputAccel. His current role is Documentum Consultant in the GAL Support project – Logica, Chennai

Work History

Logica Pvt Ltd

From March 2010

Documentum Support Analyst

Logica

From March 2010

Karthik is responsible for troubleshooting the issues, daily monitoring of jobs and updating the daily status report, Documentum tracking sheet. Karthik has involved in Production Support (Level 1 &2) to GAL Content Management system and in case of Level 3, he raises service requests in EMC Power link and will interact with the supplier (EMC) to trouble shoot and resolve the issues as part of the GAL support. He handles service calls using Remedy for the Documentum requests and creating problem records for the recurring problems and updating the workaround offered on the same.

Documentum Consultant

CGI

March 2010 - March 2010

I have joined Logica in Mar 2010 as a Documentum Consultant.. I have started my work with BAA(British Airline Authority) with Documentum 5.3 version from Mar 2010 to Sep 2011. I am working for Gatwick Airport with Documentum 6.7 from Sep 2011 to till date. GAL Documentum setup is an integrated configuration between Documentum and Sharepoint with High Availability configuration.

Documentum Support Analyst

LNT

August 2008 - March 2010

Documentum Support Analyst

L&T Infotech

August 2008 - March 2010

Documentum Support Analyst - GDM Support–ChevronTexaco – Malongo – Angola

Responsible for troubleshooting, daily monitoring of jobs and updating the daily status report, Documentum tracking sheet. Involved in Production Support (Level 1 &2) to GDMS Content Management system and escalating the Level 3 issues to USA & UK Teams in Documentum 6.5 environment. Responsible for Monitoring & Maintenance of InputAccel upload jobs in the Federated Environment. Mentored 2 Documentum resources and facilitating them to enhance their skills and groom them to meet the organizational requirements targeting high customer satisfaction. Handled cases using Remedy & Phoenix Case Management for the Documentum requests.

Documentum Support Analyst

Larsen & Toubro Infotech

August 2008 - March 2010

I have joined L&T Infotech in Aug 2008 and have expertise in Documentum. I have been deputed for a project in Angola and served in Angola for an year Jan 2009 to Dec 2009.

TCS

August 2006 - August 2008

Assistant Systems Engineer

Tata Consultancy Services

August 2006 - August 2008

Project Leader – Team Member - GE CFS Documentum Support - Off – General Electricals – Norwalk

Performed Project Management activities such as Project Planning, Effort Estimation, SLA tracking, Case Management, Leadership, Coordination, Support, Maintenance and Enhancement Activities. Provided Technical guidance to the team and team management. Mentored two Documentum resources and groom them so that they can effectively handle the Documentum Support activities on their own. Conducted Trainings on basic as well as advanced Documentum concepts and written queries for DQL (Document Query Language) & API(Application Programming Interface). Involved in design discussions within team and assisting project manager in coming up with project estimates/schedule/resource allocation figures.

Responsible for Documentum system administration/build release management & debugging any problems/issues faced by team members, arrangement/co-ordination during client demonstrations during interim phases of project lifecycle. Involved in Development and Customization in Documentum using Java, JSP, WDK as per Business requirements, Running and monitoring of jobs and methods, Monitoring Nightly InputAccel upload jobs. Involved in Production support and enhancing existing DMS and Metaviewer system.


Assistant System Engineer - Documentum

Tata Consultancy Services

August 2006 - August 2008

I have started my carrier in IT in TCS where I got trained in Documentum in Trivandrum and after that I have been posted in Mumbai. I have spent nearly 2 years in Mumbai where I learnt a lot about Documentum and had a good exposure to the real world.

Qualifications & Certifications

MBA

Anna university

B.E

Coimbatore Institute of Technology

Higher Secondary Education

Bishop Heber Hr Sec School

Vivekanandha Hr Sec School

Anna University

MBA

Anna University

BE

Coimbatore Institute of Technology

Coimbatore Institue of Technology

Bishop Heber Higher Secondary School

Vivekanandha higher secondary school

SRV Higher Secondary School

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