Mala - Airport Ground Crew - Auckland, New Zealand

Karishma Kanchan Mala

Auckland, New Zealand

Services

Airport Ground Crew

Work History

Front line service to sale's officer

From June 2012

Serving customers
Answering 80 to 120 customers per day
Selling insurance
Consulting customers
Consolidating accounts
Increasing and decreasing limits of credit cards
Calculating interest of accounts
Admin work
Sending email to customer's
Responding to customers emails
Giving pay out's for interest barring accounts
Reading script's of 3 different insurance types
Adding details
Using New Zealand post code finder

Assistant manager

KFC

2012

Duties Included:
Face to face customer service
Cash Handling
Banking
Handling Customer complaints
Handling Customer Enquiries
General Office Duties
Organizing the roster
Hiring staff's
Doing interviews
Doing disciplinary
Hosting staff meetings
Presenting new promotion's to staff's and customer's
Answering Phone
Emailing
Tracking labor
Presenting budget and food waste reports
Stock-Taking
Ordering
Training new employees
Logging jobs for maintainers
Face to face customer complaints
Organizing work functions
Fund raising for world hunger for past 3 years

Kfc shift supervisor

Kfc

From March 2006

Duties included:
Serving customers
Taking orders
Packing
Cooking
Cleaning
Cash handling
Running shifts
Leading staff's
Team training
Cashing out till's
banking

assistant manager

Kfc Customer

December 2005 - March 2006

Duties included:
Serving customer
Taking orders
Packing
Cleaning
Cooking
Cash handling

Qualifications & Certifications

accounting

Aorere college

aorere college

food safety

Aorer college

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