Strive to exceed customer/ employer expectations by delivering second-to-none service. Maintain customer centricity in all initiatives and interactions, always putting the customer first.
Almond Beach Resorts Barbados
April 2014 - July 2014
July 7th 2014
The Human Resource Manager
Jet Blue Airways
John F Kennedy International Airport
To whom it may concern
Airport Crew/ Reservations Agent Representative
Having worked for the past seven years as an Receptionist in the Front Desk Department of a prestigious and highly rated Colony Club Hotel in Barbados, I would like to apply for the position of Airport Crew or Reservation Agent Representative. I have worked in a close -knit, professional team and where responsible for both marketing and advertising the hotels products and services.
This position demands both marketing and, communication skills in its highest degree. It also requires excellent organizational skills and the ability to work to stringent deadlines. I believe that I would be the suitable candidate for the post of Customer Service Representative. I have a strong interest in this field of work and I believe that my background and work experience in the Hotel Sector will be well suited for this position.
I am enclosing a resume of my qualifications for your review and I would like to welcome the opportunity to meet with you see that my application is favorable .I can be reached during evening hours at my home phone or email@example.com
Almond Beach Resort Barbados
Provided telephone, online and face-to-face customer service/support within high-volume consensus (handling an average of 95 calls/internet inquiries daily), busy customer service desks within an four diamond resorts.
Up-Selling/Hotel Product & Services
Customer Order Fulfilments Switch Board Operations
Reports & Documentation
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