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Travel Agent, Customer Service, Field Sales


Having worked in the sales industry for most of my working life, I believe it is vitally important in the ever increasing Computer and Social Media era to remain focused on what is important and that is to deliver good communication and a personal touch to all prospective customers.
I am a hard working individual with a strong desire to succeed, I am self motivated and love a challenge in all areas. My Cv attached explains more

Work History

Travel Agent

Broadway Travel

From August 2012

(home worker)
Present Luton

My Job is a Travel Agent working from home. My roll is to maintain my existing clients and generate more business through my website advertising on Google, social media and regular weekly E shots to my ever increasing data base. Having
worked in the travel industry for over 15 years it is vitally
important to drive my business model forward through my own
initiative. The leads received are all sourced and generated by myself. It is my responsibility for my own marketing costs, so
being pro active and trying to be one step ahead in this
business is key to getting the client to book with you before anyone else gets there first. As my pay is Commission only it is
important to be one step ahead in this industry so getting
exclusive offers, building relationships with tour operators and communicating in the right areas of the business is key to my

Personal Travel Advisor

Kwik Travel

From August 2012

was my first homeworking position in travel. It was
perfect for me with two young children and my work life balance
was ideal. You do have to be very self motivated to make
working from home a success and having worked at Kwik for 12
years I know I achieved what I set out to do and that was to build a new client base, maintain and drive the business
forward. I started off just taking fed calls off teletext and eventually moved to generating my own calls and taking a
higher commission level thus paying for my own marketing.
Unfortunately Kwik Travel were in a bit of difficulty last year and were taken over by Mid counties Coop. There were going to be
many changes and an opportunity came up for me at Broadway
which was too good to miss. So after 12 Good years I made the move and here I am at Broadway today

Travel Agent

Phileas Fogg

June 1997 - October 2000


Working for Phileas Fogg was my first job in travel, it was a
busy call centre selling mainly flights to clients who owned their
own time share properties. The Time share industry was at its
peak when I came into this business and Having some very
good contacts in Tenerife, I managed to secure a very lucrative
contract within the timeshare industry. My priority now was to support and service this company by managing and providing a 3
year holiday plan through Phileas Fogg. Getting pregnant with my second child and trying to get my work-life balance with my
home-life compatible was priority now and luckily had an opportunity to come into the homeworking business through
Kwik Travel and left in the October of that year bringing along my Tenerife account with me

Pub Manager

Allied Domec

From May 1991

Apr 1997 High Wycombe

Both myself and my Husband trained and worked as Pub
managers for 6 years, we were responsible for the every day
running of the pub, from Getting up at the crack of dawn for deliveries to late night closures. My responsibilities were
training staff front of house, looking after the financial part of the business and making sure tight targets were met.
Organising events were very important to the business such as arranging race nights, live music and making events like
Christmas, Easter and Valentines day a special one by creating a special environment putting on an attractive Menu with a
theme to compliment this. The rest I left to my husband running the kitchen and seeing to all deliveries. The experience gained
was invaluable as the British public can sometimes be very
challenging, but as soon as the all day opening came in to force with a young baby to look after, tighter budgets to work too and working 24/7 we both agreed to look at a different career path,
fortunately I had a friend in travel and went down this route and have been here ever since. It was a shame to leave but family
came first on this occasion.

Travel Agent

Kwik Travel

January 1989 - October 2000

Sales Representative

MAB Services

From January 1989

Apr 1991 East Midlands

My Job here was to service the south of England, Microfiche was
what I was selling so my aim was to go to hospitals, councils and large offices for example and check out how much paper
was used in storage. My Job was to reduce the storage space by taking the paperwork away and filming all onto microfiche at the
head office factory in Smethwick East Midlands. I really joined
this at the wrong time as computers were getting more popular and storing paper was becoming rare. Although many a council and hospital had loads of paperwork stored away my objective
was to clear as much space as I could for them and up sell with machines to read the microfiche.

Retail Sales assistant


April 1986 - December 1988


This was my first main job in retail, i started off as a sales
assistant in the home wear department and progressed to assistant manager, i left briefly as i was offered a job in London as an assistant manager in a sports section of the House of
Fraser in Victoria, Commuting by train was an expensive
nightmare so Financially i was no better off. I called the store
manager at Allders to say i made a mistake and would he take
me back and thankfully he did offering me a position of assistant manager on the carpet section, where i stayed until
Dec 1988

Qualifications & Certifications

All Hallows Farnham

Durban and Cape Town. I

left School

All Hallows School

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