Sheldon - Allrounder - Perth, WA, Australia

Karen Sheldon

Perth, WA, Australia




Customer service and focus, Communication and organisational skills, Computer literate, Time management, Self supervision, staff supervision, Alarm monitoring and surveillance, Retail and sales experience, Cash management, Stock control and ordering.
Accreditation's - Cert II security and crowd control licence with part III in aviation security. Cert II in retail operations, Cert III senior first aid, National police clearance, Construction white card.

Work History

Labourplus - Employment Company

February 2012 - April 2013

Contracted out to Accord Security for -
Police Headquarters and Maylands Police Complex - Perth WA
Gatehouse and control room Duties:
* Monitored and authorised entrance and departure of employees and visitors.
* Issuing and keeping currant record of all Police ID's for each site.
* Complied by List of all authorised contractors on each site
* Monitored security camera system day and night to protect lives and property.
* Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
* Maintained accurate and detailed logs of all events that occurred during each shift.
* Processed and logged accurate and detailed incident reports.
* Advance Gatehouse operations
* Overall vast knowledge of computer and security systems.
For a reference Please contact
Andrew Murray on 0417925621 = Accord Security Owner and Manager

Customer Service

Peak Service Stations - Lynwood & Forestdale

March 2010 - September 2011

Console operator
* Provided an elevated customer experience to generate a loyal clientele.
* Operated a Touch screen POS system to itemize and complete an above number of customer purchases.
* Experience in Cash handling and TACC Safe operations
* Food preparation and cooking
* Fuel price changes and tank dipping
* Stock Ordering and stock control
* Designed displays to make the store experience interactive, engaging and reassuring.

Murray or Lynette Sybson

93583255 or 93970822

Security Officer / Crowd Controller

INTIGA Security Services - Perth WA

October 2008 - December 2008

* Static Security Surveillance
* Events Crowd Controller
* Gatehouse Security
PH: 1300468442

Customer Service

BP - Thomsons Lake WA

January 2008 - August 2008

Console Service operator / Wild Bean Cafe
* Touch screen computer literate
* Experience in Cash Handling and TACC - Safe operations
* Stocking of merchandise
* Fuel price changes / tank levels
* Food handling and baking
* Café experience
* Customer service, Work positive and always Reliable

Aviation Security Officer

Perth WA

December 2008 - February 2010

Perth Domestic Airport
* Experience & Knowledge of Walkthrough Metal Detector
* Scanning of Passengers and Luggage
* Identifying Items through an X-Ray Machine
* Searching Luggage in a efficient manner
* Explosive Trace Detection Equipment trained & usage
* Security Surveillance
* 24 hour on call availability
* Computer Literacy
For a reference please phone Robyn Smart (Manager - MSS Security
Perth Domestic Airport MB: 0401776076


Customer Service

Gull Petroleum

November 2006 - November 2007

Meadow springs WA
Console service operator - Nightshift + relieve day shifts.
* As previous
* Plus now café bean experience
* More knowledge on all service station work processes
* Still excellent customer service
* Work positive and always reliable

Customer Service

BP - HallsHead - WA

September 2004 - November 2006

Console Service Operator - Night shifts + Relieve day shifts
* As Previous
* Plus Experience of back office.
* Database and computer input of day end and paperwork.
* Training of New staff.
* Staff Supervision.
* Closing of site 5 nights a week.

Customer Service

Caltex Starmart - Baldivis WA

November 2003 - September 2004

Console Operator - Day and Night shifts
* Computer literate in register / Pump operations
* Experience in cash handling and TACC / Safe operations
* Stocking of Merchandise
* Checking Tank Levels
* Fuel price changes
* Preparation and baking of foods
* Customer Service

Customer service in Aviation security

Aviation Security

December 2002 - August 2003

Dec 2002 - Aug 2003 Group 4 Securitas - Perth WA
Aviation Security Officer
Perth International / Domestic Airports
* Customer service in Aviation security
* Scanning of Passengers and Luggage
* Identifying Items through an X - Ray Machine
* Searching Luggage in a efficient manner
* Loading and off-loading of Luggage
* 24 hour on call availability
* Security Surveillance
* Training of Security officers
* On hand experience in emergency security
* And First Aid situations

Security Officer

All-round Security

October 2001 - November 2002

Aviation Security
* Scanning of persons for protection
* Identifying items through an X - Ray machine
* Searching luggage in a through and efficient manner
* Loading / off-loading of luggage
* Security surveillance
* Training of new Security Officers
Minesite Security
* Access Control of personnel
* Patrols of Site
* First Aid Treatments
* Drug & Alcohol checks
* Shutdown Static work
* Emergency Service experience
* Static Security
* Patrols of K-Mart & Carpark
* All internal and external
* Apprehension and detaining of thefts

Emergency Service Security Officer

Minesite Security

October 1999 - August 2001

* Customer Service
* Computer Literate (Microsoft)
* Providing First Aid Treatments & Training
* Store and Warehouse after hour call outs
* Access Control - Accent 2000 & Fox ID Knowledge
* Conducting Random Drug & Alcohol tests
* Fire and Rescue Team Member
* Knowledge and Experience in emergency response
* Drawing up of minesite security procedures
* Hazmat, Rope rescue and B.A. Qualification


Kalgoorlie Consolidated Gold Mines WA

April 1999 - September 1999

Operator / Labourer / Health & Safety Rep
* Truck Driver operating 777
* Loader driver experience
* Clean up jobs and loading
* Spotter and Stick picking
* Over viewing Health and safety

Security First Aid / Emergency Response Officer

Minesite Security

September 1997 - April 1999

* Security Patrols of KCGM owned sites
* Access control / CCTV alarm monitoring
* Training of new Personal in above area's
* Drawing up of Procedures
* Providing First Aid Treatment & Training
* Security of Gold Room Operations
* Knowledge and hand on experience in processing of Gold

Security Officer

Kalgoorlie WA

May 1997 - September 1997

* Access Control
* CCTV Alarm Monitoring
* Emergency Coordination

Customer Service

Osborne car/truck Rentals

March 1996 - October 1996

Receptionist / Car Detailer / Airport Attendant
* Customer Service
* Maintenance and Cleaning of Vehicles

Assistant Diary manager

Coles Supermarket

Up to March 1996

* Computerised Stock Control & Ordering
* Stocking of shelves
* Customer service
* Staff Supervision
* Checkout operator

Checkout operator

Woolworths - Kalgoorlie WA

Variety assistant

Qualifications & Certifications

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