Hamilton - English Literature - Calgary, AB, Canada

Karen Hamilton

Calgary, AB, Canada


A Library and Information professional with a diverse background in corporate, government and not-for-profit sectors. A creative, organized customer-focused individual proficient in Library management as well as technical library, archives and information functions.


English Literature

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History


Self Connection Books

October 2010 - October 2010

Senior Librarian

Bantrel Co.

January 2004 - December 2008

•Responsible for all Library functions for Engineering, Procurement, and Construction company including Reference, Acquisitions and Purchasing, Cataloguing and Processing, Circulation, Collection development, maintenance of online database as well as online standards subscriptions services and licenses, books and serials and addressed associated Issues
•Managed library projects and drove initiatives to strengthen Library within Bantrel
•Liaised proactively with corporate patrons, Engineers and colleagues in Toronto and Edmonton offices to provide acquisition and delivery of current, current and reliable business information
•Managed CSA, IEEE, NFPA and IHS online subscriptions of industry standards to fulfill corporate compliance, due diligence, legal and risk requirements for International Standards Organization (ISO) certification
•Planned and maintained Bantrel Library intranet webpage using Sharepoint and demonstrated use of Library portion of Intranet and online catalogue through departmental presentations and weekly orientations to new employees
•Improved work processes including process mapping for each Library function as part of Six Sigma initiative
•Compiled and analyzed monthly usage statistics for tracking growth and progress and wrote reports
•Supervised Library Generalists, conducted Annual Performance Reviews for each and provided guidance, leadership and mentorship to Library staff
•Chaired weekly Calgary Library meetings and monthly meetings among Edmonton, Toronto and Calgary offices as well as hosted visitors from Toronto office and travelled to Toronto and Edmonton to deliver presentations in order to establish uniform processes and understanding
•Demonstrated strong interpersonal, problem-solving, conflict resolution and negotiation skills as well as customer relationship management
•Planned, prepared and executed internal move of entire Library collection on very short notice with excellent results


City of Calgary Archives

September 2002 - December 2003

Archivist (Job Share)
Performed archival document lifecycle functions of Appraisal, Accessioning, Arrangement and Description, Dispositions and Deaccessioning InMagic DBTextworks library software
Responsible for hygrothermographic readings and pest control in environmentally monitored secure storage area for preservation purposes
Provided reference service to the public and municipal employees
Compiled and analyzed statistics on archives related tasks and reference service

City of Calgary, Corporate Properties 2002
Utilities Right of Way Project Concurrent w. Archives Position above
Researched existing road allowances for future Municipal utilities corridor around city perimeter using maps/plans databases and site visits
Compiled tabulation list of all lands within Government Road Allowances, Road Plans or Subdivision Plans for roads without developed roads

Regulatory Research Analyst

Scott Land & Lease Ltd

January 2001 - April 2002

Performed research for the Alaska Gas Producers' Pipeline Team, AGPPT, in the areas of Canadian, lands settlement and aboriginal claims in Alberta, northwestern British Columbia, Northwest Territories, and Yukon particularly with regard to the Canadian Pipeline Onshore Regulations and the National Energy Board Early Public Notification Program
Liaised with American clients weekly using NetMeeting
Collaborated with clients to develop reference strategies and collections to benefit business needs within budget

Researcher, artifact cataloguer

Kerby Centre

January 2000 - December 2000

Vintage Clothing and Artifact Cataloguer
• Catalogued collection on Excel spreadsheet to facilitate access, location and tracking of circulating articles
• Planned procedures for acquisitions, cataloguing, circulation and disposition, as well as methods of physical storage for preservation, for a unique and valuable historic collection
• Modeled vintage clothing in show to audiences of various seniors’ centres across southern Alberta

Records and Research Coordinator

TransCanada Pipelines Limited

January 1994 - January 2000

Provided reference service to pipeline design collection and SIRSI library catalogue
Anticipated data requirements on international business and political climates of potential pipeline locations; Canadian pipeline information for possible partnerships and joint ventures; and specifications relating to international pipeline and natural gas transmission industries
Planned policy and procedures to facilitate access to engineering and project data and fulfill Internal Audit, regulatory compliance and legal requirements of International Standards Organization (ISO) certification
Applied best service and cost-management practices toward the successful stewardship of records relating to pipeline construction projects
Compiled and analyzed reference statistics to develop and maintain relevant collection
Supervised summer students and oversaw assistant's projects

Instructional Reference Librarian (University of Alberta, Reference Practicum)

Northern Alberta Institute of Technology (NAIT), Edmonton, AB

January 1993 - April 1993

• Conducted bibliographic instruction and reference service to NAIT students and instructors using online library catalogues: DYNIX and DOBIS online library systems
• Instructed students on the use of CD-ROM index sources for research purposes

Reference and Catalogue Librarian, Summer Student

Industry, Science and Technology Canada (ISTC) Gov. of Canada

May 1992 - August 1992

• Created and delivered new online catalogue to reorganize outdated Business Services collection to facilitate usage by governmental and public sector clients
• Designed unique classification scheme according to: AACRII and Canadian Government Public Sector subject headings
• Developed training and maintenance manual that detailed work processes to manage the reference collection
• Trained administrators and officers on new online catalogue system

Library Technician and Financial Records ReferenceTechnician

Shell Canada Ltd

January 1990 - January 1994

Delivered reference service to financial auditors and accountants under tight time constraints
Catalogued library materials according to Anglo-American Cataloging Rules, Revision II (AACRII), Sears List of Subject Headings and Shell Thesaurus of Index Terms
Managed circulation recall project of borrowed materials in order to update the inventory
Updated Shell serials union catalogue list according to Canadian Association of Special Libraries and Information Services (CASLIS) for Interlibrary Loan use
Assisted in implementation conversion project of large microfiche collection to electronic database of retrospective financial documents for improved access by clients

Qualifications & Certifications


University of Alberta

Library and Information Technology

Southern Alberta Institute of Technology


The University of Calgary

Bishop Carroll High School

Bishop Carroll

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