Grigaitis - Administrative Assistant - Leichhardt QLD, Australia

Karen Grigaitis

Leichhardt QLD, Australia


Administrative Assistant


Over 15 years experience in administration in the health sector. I have excellent communication skills, excellent computer skills and excellent people skills.

I am able to multi-task, problem solve, work within a team and work without supervision.

I am people-orientated but also understand the workings of an organisation. Experience with funding requirements and knowledgeable in all aspects of organisational guidelines and legislation within the health sector.

Work History

Administration Officer

January 2007 - April 2007

Queensland Health West Moreton Women's Health

❖ Responsibilities

* Communicate with clients face to face by telephone and in writing
* Build and maintain good client relationships, internally and externally
* Maintain confidentiality
* Make referrals to appropriate agencies/services
* Process waiting list letters to new clients
* Assemble client charts and allocate UR numbers
* Maintain client charts
* Assist librarian - membership/borrowing/cataloguing
* Compile/edit Women's Health Newsletter
* Develop brochures/flyers
* Develop Powerpoint presentations
* Prepare purchase requisitions and receipt orders
* Order stationery supplies using BOISE
* Order consumerables using FAMMIS
* Attend to correspondence - mail/phone/fax/email

❖ Data Entry

* Maintain client information and library data bases using Microsoft Access
* Enter and collate statistics for Health Information Manager using Performance Framework Data base
* Prepare Clinical Governance report

❖ Excellent skills using a range of Computer Programmes

* Microsoft: Word Publisher Access Excel Powerpoint

Assistant Coordinator

Queensland Health Home Care Services

July 2002 - September 2013

❖ Responsibilities

* Communicate with diverse client base using excellent written and verbal communication skills
* Develop and maintain client and staff relationships
* Maintain confidentiality
* Maintain electronic rostering system using TRACCS
* Placement and cessation of clients on rostering system
* Timely notification to staff and clients of changes
* Managing of client waiting lists
* Process approval/review letters
* Client assessments and reviews using Ongoing Needs Identification (ONI) Assessment Tool
* Timely follow up of client requests for referrals
* Manual and electronic calculation of weekly timesheets/pays
* Newsletters and Memos

❖ Data Entry

* Entry of ONI and client information on TRACCS
* Maintain various data bases

❖ Excellent skills using a range of Computer Programmes

* Microsoft: Word Publisher Access Excel Powerpoint
* TRACCS (Time Recording Aged and Community Care Systems)
* Minimum Data Set (MDS)

Assistant Coordinator, Home Care, Qld Health

Frontline Administration

Ipswich Women's Health and Sexual Assault Service

Part owner/reception/design/typesetting

Marsh Printing, Gatton, Qld

1993-1994 Volunteer Work
Initiated, developed and maintained SHOUT! Newsletter for women

Cook & Marsh Printing, Laidley, Qld


1989-1990 Overseas travel

Administration, Sexual Assault Service, Women's Health


dispatch/manual accounts
Gordon Duncan's Stationery, Ipswich, Qld

Administration Assistant


telephone/bookings/manual accounts
Amalgamated Pest Control, Ipswich, Qld


Information for GPs

While working for Women's Health, I was involved in the development, implementation and distribution of a pamphlet aimed at local GPs regarding how to identify and interact with women who had been survivors of sexual assault. It was a specially funded project and I was involved in some of the research and the implementation of this.

Qualifications & Certifications

Cert IV in Community Services

Currently studying through Bremer TAFE - Cert IV in Community Services

Employment and Education

The Bremer Institute of TAFE

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