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Crump - Area Manager - Hereford, UK

Karen Crump

Hereford, UK


Area Manager


• Achieved status of Area Manager at TCFM with responsibility for overseeing 48 stores nationwide
• Experienced in all aspects of day to day operations including ordering products, stocktaking, managing budgets, producing staff rotas, recruitment of new staff, staff training, security and health and safety
• Experienced in monitoring targeted performance and driving team to achieve and exceed targets
• Maintaining management information systems and reporting back to National Managers and Contractors following weekly audits
• Successfully turned an under performing region into top performing region in the UK within 2 months of appointment to Area Manager
• Developed good IT skills, familiar with Microsoft Office, Word, Excel and the Internet
• Experience of events management including arranging live entertainment, fundraising events and wedding parties

Work History

Area Manager

From October 2013

I am currently managing 48 cleaning sites as part of a national contract with Tesco, one of the largest Supermarkets in the UK. My duties include carrying out audits on sites, reporting results to contractor and management and training staff to exceed targets set.

In-Store Manager, TCFM

Up to September 2013

Responsible, for managing all cleaning requirements for Tesco. One of the busiest supermarkets in Hereford. Managed all staff training, auditing, ordering of products, reporting to management and liaising with contracted Store Managers.

Security Officer

Self Employed

During this time I completed a number of self-employed security contracts including working as part of the Security Team at the London Olympics 2012.

Manager, The Bowling Green

Here I ran a busy city centre pub. This involved a variety of duties ranging from ordering stock, meeting with sales people, recruiting staff and serving customers. I provided an excellent service to customers and helped retain a regular customer base.


N.I.C. Cleaning
Within this role I again managed all cleaning requirements for Tesco prior to the contract being awarded to TCFM. Duties included all listed above for In-Store Manager.

Regional Manager

Horizon Cleaning
During this role I was responsible for managing 22 Store Managers for Co-operative stores across the Herefordshire region. I was required to arrange monthly team meetings, complete site audits, manage stock ordering and stock takes and train staff.

Qualifications & Certifications

bishops of hereford bluecoat


Bishop of Bluecoat School

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