Coulas - Receptionist - Calgary, AB, Canada

Karen Coulas

Calgary, AB, Canada


I have 15+ years of significant experience in reception, customer service and administrative environments and have shown that I can easily adapt to any work environment.

I would be an asset to your workplace as I have a number of well developed administrative skills and am a friendly, reliable, hard working individual who enjoys working with other people learning new things.




15+ years employment experience in a variety of positions. Proven ability to successfully manage a busy office environment while performing multiple administrative support functions. . Employed strong interpersonal skills, worked well within a team environment and enjoyed working with people. Known as a capable and committed professional, and is organized, efficient, adaptable and reliable.

Work History

Chiropractic Health Assistant/Receptionist

Westside Family Chiropractic

November 2004 - April 2014

Responsible for the coordination of a 100+ patient office that includes, management of a busy front
desk and co-ordination of chiropractic tasks under the direction of a certified Chiropractor.
Responsibilities include:
⋅ Process new patients and complete initial examination paperwork as well as perform thermal
computer scans, and develop and file x-rays.
⋅ Schedule patient appointments for ongoing treatment as outlined in treatment plans.
⋅ Prepare daily financial deposit reports, maintain cash float and produce a monthly summary.
⋅ Process patient financial transactions and collections, issuance of receipts and resolution of payment conflicts.
⋅ Review patient contracts and renewals.
⋅ Resolve patient treatment concerns.
⋅ Maintain office supplies and vitamin supplement inventory levels.
⋅ Type office related correspondence including letters of treatment discontinuation, accounts in arrears, and annual treatment contracts.
⋅ Maintain patient records and general office filing system.
⋅ Produce and circulate health related articles to patients.

Sales Representative

Simon Zucker and Associates

October 1999 - November 2004

District sales position for Food Broker Company, servicing in excess of 75 customers including chain and multi-national, and independently-owned stores in Eastern Ontario.
Responsibilities included:
⋅ Review and evaluate consumer product selections on bi-weekly basis.
⋅ Create excel spread sheets to track customer product volumes.
⋅ Issuance of credit vouchers for outdated products.
⋅ Audit customer sales performance and maintain records of audited information.
⋅ Maintain a consistent growth pattern of product line expansion month over month.
⋅ Liaise with store managers and supervisory staff to manage consumer demand for product.
⋅ Introduction of new products with an 80% close rate.
⋅ Administration of sales activities and customer feedback.
⋅ Maintain a high level of customer satisfaction.

15236 Deer Run Road
Calgary, Alberta T2J 5P9

Qualifications & Certifications

While in high school I

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