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Cluer - Receptionist - Gravesend, England, UK

Karen Cluer

Gravesend, England, UK



Work History

Medical Receptionist/Administrator

Thurrock Health Centre

From September 2012

Working as part of a team within a very busy walk-in centre.
Dealing with all patient needs and ensuring they get the best patient care needed.
Dealing with all aspect of office administration procedures.

Head Doctor's Medical Receptionist, Administrator

Dr Ramachandran, Medical Surgery

March 2008 - July 2012

Assistant to the Practice Manager helping with running the everyday management within the Practice. Duties to include: covering Reception, dealing with the patient needs and referrals and all inquiries from outside Agencies also creating Doctor's surgery rotas.

Experienced in all Admin duties, including typing and liaising with patients and Outside Services to a high level.

am presently working as head Administrator and have gained knowledge of understanding and completing various QOF requirements yearly. I have attended various training courses and am first aid trained. I can work on my own initiative and I have excellent communication skills, as I work with patient contact daily. I am experienced in working with system one.

Head sales Assistant

Dressed to Dance

January 2007 - March 2008

I worked as Head assistant and adviser to the customers within a dance wear/ evening gown shop. Dealing with daily sales and orders and customer complaints that they have. I gained a high customer liaison skills and was able to run the shop on my own merits.

Residential Care Worker


Worked as a part time carer, dealing with all aspects of care work duties. Bathing, dressing, preparing residents for bed time, cleaning, making tea and helping to look after the residents to the highest standards.


Shessna Care Services

From August 2003

Work as a Care worker in the Community, dealing with all aspects of the elderly care needed.: assisting in bathing, medication, assisting with dressing and preparing clients for bed, cooking lunches and household duties

Taxi Driver/Controller

Civic Cars

April 1995 - August 2003

I helped manage and run a family Taxi office, I obtained experience in running a Business and dealt with all Administration and Customer requirements.

October 1986 - January 1995
Left employment to start a family housewife/mother.

Aviation Claims Broker

Stewart Wrightson Ltd

July 1979 - August 1986

I worked as an Aviation clerk and gained experience in dealing with all major airline Insurance claims. I then became a claims broker and presented claims to Lloyd's of London and other Insurance Companies on behalf of major American Airlines. I had lots of contact with Law adjusters and Underwriters.

References obtained if requested

Dr Ramachandran
Tilbury Medical Centre
Ottawa Road
Tilbury, RM18 7RJ
Phone: 01375 855288
Fax: 01375 850366

Dr Objabe
Thurrock Hospital
Long Lane
Phone: 01375 393388

Qualifications & Certifications

St Chads Comprehensive School


St Chad's Comprehensive School

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