Britt - Customer Service - Mississauga, Ontario, Canada

Karen Britt

Mississauga, Ontario, Canada

Summary

Administrative support professional experienced working in a fast pace demanding environment. I have strong organizational and interpersonal skills. Committed to superior customer service and confident in interactions with individuals at all levels of management. Detail oriented and very skilled at working in a team environment and or independently to meet deadlines and projects.

Services

Customer Service

Summary:

Professional Experience
Canadian Broadcasting Corporation Toronto, Ontario Feb 06 - July 12
Communications Assistant, National Audience Relations

• Research and replied to verbal/written queries from the public and staff regarding all aspects

Work History

Executive Assistant

CBC

April 2002 - August 2012

Professional Experience
Canadian Broadcasting Corporation Toronto, Ontario Feb 06 - July 12
Communications Assistant, National Audience Relations

• Research and replied to verbal/written queries from the public and staff regarding all aspects of radio and television and cbc.ca programming including CRTC and cable TV policy and regulations
• Discuss and report public criticism with department managers, staff production personnel in a tactful and courteous manner
• Research and investigated public complaints. Provided a written explanation to the public on varies issues with regards to CBC programming, policy, and journalistic standard.
• Maintaining electronic records and producing regular weekly statistical reports
• Develop and maintain contact files
• Providing support for public relations events and activities with CBC stakeholders
• Wrote and edit the announcer’s CBC Radio One Hotsheet and coordinated on air radio promos for CBC Radio One and Two

Canadian Broadcasting Corporation Toronto, Ontario Mar 2004 - Jan 2006
Executive Assistant to the Director of Radio Communications

• Provided administrative support to the Director of Radio Communications. Assisted with the day-to-day operations of Radio Communications
• Assisted with the Summer Radio Campaign and Fall Radio Campaign
• Organized a file system both paper and e-mail, conferences, schedules, meetings, special events and travel for the Director of Radio
• Organized the English Communications N

Self employed Gestalt Psychotherapist

Qualifications & Certifications

Seneca/George Brown/U of T

Langstaff Secondary School

Seneca/George Brown/U of T

Langstaff Secondary School

Skillpages has been acquired by Bark.com!

Bark.com is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more


Are you sure that you want to leave?