Dicilea - Romanian Speaker - Pune, Maharashtra, India

Kamy Dicilea

Pune, Maharashtra, India


Romanian, MBA 8 years work experience


Romanian Speaker

Work History

Customer Service Administrator

1.MorphoSys UK Ltd

April 2008 - October 2008

Faculty - Business English and English Language

2.BA Bac, Nice, France & Trans Words Idiomas

September 2007 - March 2008

Sep 06 to Feb 07

R.D.R. Public School

January 2005 - August 2006

Consultant - Marketing & Admissions

Rai University

June 2003 - January 2005

Manager - HR & Administration

Roh Textile

December 2001 - February 2003


Metrorex URRMI SA

June 2000 - November 2001

Accountant (Intern)


November 1995 - April 1996

1. MorphoSys UK Ltd, Oxford, UK

MorphoSys is one of the world's leading biotechnology companies focusing on human antibodies. It was founded in 1982 in response to a growing demand for high quality antibodies and related reagents for immunological research. This has resulted in a portfolio in excess of 7000 products which are sold in over 55 countries world-wide, through direct sales offices in the UK, USA, Germany, France, and via a network of distributors covering the remaining countries in Europe, Africa, Asia and Australia.
Job - Profile:
Designation: Customer Services Administrator
Reporting Authority: Customer Services Manager
The duties for this role were managing the French & German customer account and contact data using CRM and Sage 500 software; Liaising with main office in Germany & with Purchasing /Dispatch departments to ensure prompt shipment & tracking of orders; Communicating to both internal & external customers as to the status of orders including back- order lead times, product promotions, discounts and samples; Generating & processing the sales invoices & credit notes; Handled customer queries in a timely and effective manner, as well as assisted to develop sales, Processed orders and defects whilst ensuring deadlines are achieved; Dealt with buyers and quoting prices ; handled customer complaints; issued refunds or compensation to customers; kept accurate records of discussions or correspondence with customers; analyzed statistics or other data to determine the level of customer service organization is providing; Complying with company's ISO9001 procedures.
Achievements: Appreciated by managers and clients for adequate & timely responses to all work related requirements.

2. BA Bac, Nice, France & Trans Words Idiomas, Barcelona, Spain

These are reputed organisations in Nice, France and Barcelona, Spain in the field of language training. I taught business English to the managers and executives dealing with their international business and...

Qualifications & Certifications


4.Rai University

School of Management Pondicherry University


Delhi University

Accountancy & Statistics

Economic High School


University of Delhi


Academy of Economic Studies


School of Management

Hotel Management

Rai University

Skillpages has been acquired by Bark.com!

Bark.com is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more

Supported Countries
Choose your country