I am senior expert of Urban planning with more than 16 years experience in this field in Tehran Municipality,IRAN
From December 2012
• Provide good service to all customers by maintaining a friendly environment.
• Have good knowledge of all the products available in the store..
• Receive the amount of purchase in form of cash, check, credit cards, vouchers, or automatic debits.
• At the end of the day, calculate the total payment(cash out)
• Resolve the complaints of the customer, if any.
• Perform sorting, counting and wrapping currencies and coins..
• Provide prompt, efficient and courteous customer service
• Maintain a clean, customer friendly environment in the store
• Ring customer sales on an electronic cash register
• Receive cash from customers and give correct change
• Perform all regular cleaning activities and other tasks that are included on job assignments
• Forecast, order and stock merchandise
Shell Gas Station
March 2012 - December 2012
• Receive payment by cash, credit or debit cards and vouchers.
• Use "pos", lottery machine, calculator and optical price scanners. .
• Stock shelves, and marked prices on shelves and items.
• Maintain clean and orderly checkout areas.
April 2012 - August 2012
• Quick service (forms, quick info, )
• Appointment/Attend Workshop, Classes
• Inquiring about Settlement Services
• Membership/Enrollment/Workshop or Class Registration
Customer Service/ Sales Associate
January 2012 - February 2012
• Assisted customers by providing directions and answering questions
• Helped coworkers in performing price checks and areas requiring immediate assistance
• Returned items from customer service desk to their shelves
• Picked and sorted goods and items in their shelves.
• Kept aisles neat and tidy ensuring shelves are fully stocked and labels face forward
Municipality D5, Tehran, Iran
in an establishment that serves 600-800 patrons
• Assisted customers with municipality services to provide quality options
• Located resources for problem resolution and designed best-option solutions
Qualifications & Certifications
Urban & Regional planning
Tehran Azad University
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