always glad to meet a new friends. always looking for new opportunities. always happy to share the new opportunities with my new friends :D
Strong communication skills
Experience in developing and conducting business, psychological and personal trainings; advances in this area.
I can help to solve the problems of any kind, if you are really ready to solve them.
Guest Relations Manager
Meuse Jupiter Hotel, Maharashtra, India
May 2012 - August 2012
Make guests feel welcome and ensure their satisfaction.
Improving sales and efficiencies, analyzing customer feedback and providing strategic direction to leadership based on the analysis. Responsible for providing leadership to a team of people to improve quality, customer loyalty, productivity and general operations. Work well with people, be able to handle stressful situations and maintain a positive attitude
Magic1 cruise ship, Yannay Cruises company
March 2011 - July 2011
Registration, check in/check out of passengers, signing of agreements, realization of calculation operations, dealing with client’s questions and complaints, housekeeping supervision.
Habtoor Grand Beach Resort & Spa Hotel, Dubai
September 2011 - April 2012
Registration of guests, assigning rooms, check in/check out of guests, dealing with different front desk transactions
(cash receipts, vouchers, foreign currency exchange, posting charges etc),
dealing with client’s questions and complaints.
"Govinda" vegetarian restaurant
August 2007 - October 2009
Meeting guests, Payroll, bookkeeping, some of accounting. Menu and food selection to customer service and staffing, Insurance of customer satisfaction.
September 2002 - July 2006
psychological help to people who turn to the "Trust Line"