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National Westminster Bank
October 1996 - February 2000
A fully peripatetic role, delivering training on technology platforms including Microsoft Office Suite.
Facilitated IT software training to staff of all levels on both a 1-2-1 and group basis using various media.
Delivered 1-2-1 training to visually impaired staff using specially adapted technology.
Created, maintained and revised training material and guidance documents.
Led a team in the successful support and IT training of staff on a new infrastructure platform across London, the South East and the Channel Islands.
Justine Hakes - IT Trainer
5 years experience of both 1-2-1 and Group training on MS Office and company IT Platform
NVQ Level 3 Qualified on Unit C25.
Qualifications & Certifications
National Vocational Qualification - Facilitate Individual Learning through Coaching Level 3
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