Medical Billing Denials
i have been in the Medical Billing Field for the past 11 years and have handled various denials in commercial claims, WC claims, Denials such as untimely filing is the most common faced, Unbundled procedure codes, Hospice related denials and provider contract issues are the main denials that are faced and handled by me.
AR Process Associate Level 2
AGS Global Services
From August 2012
Worked with "AGS Global Services" as a Senior Client Executive
Project worked on
Senior AR Caller
Lcube Innovative Solutions
December 2009 - July 2012
Worked with "L-Cube Innovative Solutions" as a Senior Client Executive and also as Provider Credentialler. Voice n
Accent Trainer for freshers and as per requirement for senior employees and also call monitoring, Language based
Development programme designing, Accent Checking and feedback sessions for PIP programmes.
Projects Worked on
Assistant Manager for Banking Collections Process
OPTIMUS GLOBAL SERVICES
August 2008 - September 2009
Chennai AR Caller
Worked with Optimus Global Services as an Assistant Manager for Banking Collections Process
Roles and Responsibilities
Handling a Team of 4 Team Leaders with 20 agents in each Team
Checking the MIS reports forwarded for the current Roll Forward and Roll back status
Team meetings every day to update them on RF and RB and calling status feedback
Mentoring on customer handling and queries sessions on collections handling
Followup with the field agency Team Leads on daily Pickups and updations to the team
Reporting to the manager on daily status through meetings, emails.
Scheduling Rewards and Recognition Programs for the Team.
Recreational Activities and Team outings for Team Building and Team Motivation.
Call Center Executive
July 2003 - May 2008
Served the last one year as a Team Leader and also as a Voice and Accent trainer for freshers.
Projects Worked on
May 2002 - April 2003
Worked with "Carrier Aircon as a Sales Executive " based at Chennai.
My Job Responsibilities:
➢ Sales of Airconditioners (Window AC/ Central AC).
➢ Followup with Customers through cold calls, Company references
October 1996 - March 2002
Involved in machinery business of the family and relatives.
➢ Production of Machinery Components to assigned companies.
➢ Involved in orders taking, delivering of components to companies.
➢ Checking goods delivery vehicles, quantity of goods loaded and followup on delivery.
Qualifications & Certifications
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