Appolis - Cruise Ship Worker - Eerste River, Cape Town, South Africa

Justin Appolis

Eerste River, Cape Town, South Africa

Services

Cruise Ship Worker

Summary:

I work like to gain experience on working on a cruise ship. I'm a peoples person and have good customer service experience. I would love to travel and meet new people.

Work History

Senior Consultant (Team Leader)

Tumie Moss

From April 2013

(Supervisor )
➢ 072 599 0535 or 082 497 1119
➢ Mr Delivery National call Centre for Takealot - (call Centre)
➢ Position: Senior Consultant (Team Leader)
➢ From: 1 April 2013 - currently
➢ Duties: Assisting customers and agents with delivery enquiries: Handling of Food and Courier Complaints on a daily basis.: Emailing the relevant parties to ensure that the complaint is dealt with.: Handling of undelivered and cancelled parcels.: Emailing the relevant branches to ensure that the parcel is returned to the warehouse.
: Monitoring calls coming in and going out of the call centre.
: Counting of waybill productivity on a daily basis.
: Handling of parcels that weren't able to be delivered to customers.
: Updating the daily call centre report.
: Emailing the productivity report of the day.

Loans Customer Service Agent

Salaama Stokoe

September 2010 - March 2013

➢ From: September 2010 - 28 March 2013
➢ Duties: Assisting customers with loan account enquiries
: Settlement enquiries and Settlement Letter
: Balance enquiries and Balance Statement
: Settlement letter
: Restructure enquiries

Loans Customer Service Agent

Eldo Fadie

September 2010 - March 2013

➢ From: September 2010 - 28 March 2013
➢ Duties: Assisting customers with loan account enquiries
: Settlement enquiries and Settlement Letter
: Balance enquiries and Balance Statement
: Settlement letter
: Restructure enquiries

Manager at WTI

World Travel International

August 2009 - September 2009

➢ Reason for leaving: Contract ended
➢ 082 352 0249

Sales Agent

Faziela

October 2009 - October 2009

➢ Reason for leaving: Temporary
➢ 084 035 8589

Qualifications & Certifications

Audio Engineering

CAE

English

Malibu High School

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