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Secretary, Sales Adviser, Customer Services
data entry receptionist claims management audio typing excel microsoft office editor proof reader translator
Medical secretary in Orthopaedics
Trafford General Hospital
March 2013 - August 2013
in typing pool typing clinic letters in audio on SW4 and Winscribe. Printing off letters, editing them and using Microsoft office.
Medical Secretary in Respiratory Department
Salford Royal Hospital
November 2012 - March 2013
Typing of clinic letters, using the computer systems of Medsec and PAS.
Sales/Complaints Adviser for PPI complaints
Complaint Handling Services Ltd
October 2012 - November 2012
Case handling, call handling and referrals. Filing on the computer, turning enquiries into sales and leads taking the hotkeys and turning them into sales, working from a script.
Receptionist at the main desk and other ad hoc departments
Salford Royal Hospital
July 2011 - November 2011
Using PAS. Booking patients in and out of hospital on PAS.
Filing and preparing clinics. This was a temporary role.
Medical Secretary to Senior Consultants in DME
January 2009 - October 2009
(Elderly Medicine) and Haematology.
This was a temporary role lasting 10 months with Reed Recruitment Agency
Audio typewriting patient case notes using Microsoft Office and Quadramed
Filing patient case notes
Preparation of patient clinics for Consultants
Faxing laboratory results to medical surgeries
Liaising with administration staff and clinicians
July 2008 - December 2009
to Senior Consultants in Paediatrics Department.
This was a temporary role with Hays Recruitment Agency lasting 6 months
Training on PAS and Otter inhouse software
Audio typewriting of patient case notes using Microsoft Office
Typing of general correspondence from audio tapes
Dealt with patient enquiries
Retrieved files from medical records Used inhouse EPR and PAS systems.
Passed messages onto consultants.
Medical Secretary to Consultant Psychiatrist
NHS at Leigh Infirmary and Boston House
June 2007 - January 2008
Typing of general correspondence from audio tapes and shorthand
Took domiciliary visit requests
Filing and took telephone messages and queries.
Liaised with mental health social workers and doctors.
Secretary for Pilot Study for childrens health
Glasgow University Dental Hosptal
July 2005 - November 2006
Tasks were wordprocessing using Microsoft Office and Outlook Express.
Organised and attended meetings
Took Minutes of meetings regularly and prepared the papers for meetings.
Updated data input on a daily basis from written forms
Sent and received e-mails
Electronic diary management.
Filing both manually and electronically, photocopying and fielding telephone calls.
Qualifications & Certifications
Pitmans Institute Shorthand
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