Vu - Mentor - Sydney, NSW, Australia

Julie Thao Uyen Vu

Sydney, NSW, Australia



  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

Mentor caseworker -Sydney

SHINE for Kids

October 2010 - March 2013

(intensive needs)
SHINE for Kids provides Early Intervention and Prevention services to children of people in detention across NSW, Victoria and Canberra
* One on one work with a mentee on the weekends
* Created and implemented age appropriate recreational opportunities for my mentee
* Completed case notes and reporting requirements on time
* Undertook one-on-one case analysis with my supervisor
* Arranged emergency financial assistance for my mentee as per SHINE for Kids guidelines
* Adhered to all SHINE for Kids policy and procedures, as well as child protection, security, work, health and safety, confidentiality and privacy regulations
* My mentee was able to achieve her case plan objectives such as forming new friendships at school, being able to communicate with family and friends, improve her attendance and grades at school and express herself freely
* My mentee was empowered to create new possibilities and expand her potential as her self- esteem, confidence and communication abilities increased overtime. Built an open relationship with my mentee through being a consistently inspiring role model

Mentor caseworker

The Ankali Project

October 2010 - January 2013

Ankali (an aboriginal word meaning "friend") is an organisation that provides practical support and advocacy services for adults with HIV
* Assisted HIV/AIDS affected mentee with accessing recreation and social opportunities
* Imparted social and living skills development for the mentee
* Provided support in daily activities such as personal care, housework and cooking
* Abided by work, health and safety/hygiene standards
* Mentee achieved a mind shift from that of a victim of HIV to an empowered person
* Encouraged mentee to live life to the full in terms of self-esteem, communication skills, quality of life
* Mentee was able to express freely how hobbies and passions with music, arts and fashion
* Mentee was introduced to healthy eating and lifestyle choices within an affordable budget

Food, Beverage and Gaming Attendant

Ebp RSL - Earlwood Bardwell Park

Initially worked as a waitress, later promoted to cashier and then to kitchen coordinator
* Coordinated the office administration, developed and implemented better workplace procedures, budgeting, organized schedules, and successfully trained and managed staff
* Built a reputation for ability to communicate with a range of patrons in a welcoming and considerate manner generating a loyal customer base
* Successfully demonstrated ability to co-operate with team and customers, resilience, flexibility, negotiation skills and leadership in new situations

Community Welfare Internship

Marrickville LGA and Canterbury LGA

Centacare - Marrickville LGA and Canterbury LGA
Centacare community service agency delivers responsive, flexible and effective services to people with disability, family, youth and children, health and well-being, employment, education and training, homelessness and domestic violence
* Worked across two centres
* Participated in team setting up a play group for vulnerable children and their carers
* Completed clients case notes
* Interacted and played with the children
* Liaised with carers/parents
* Help with running the fortnightly women's groups with cooking, entertainment, outings, education on health, current affairs, social and economic.
* Ensured that this new service was cultural appropriate for all clients
* Facilitated the provision of opportunities to children to express themselves freely, learn and grow through age appropriate games, activities and programs
* Completed a research and proposal to Child Protective Services issuing safe child holiday programs and child 'Paint n Play' groups
* Successfully communicate with children and their families with different needs
* Participated in team that ran the Centacare stall at the Children's Festival with a huge success

❖ Vietnamese Community in Australia - Bankstown and Fairfield
Effectively assisting individuals within the Vietnamese community with lower self-esteem, relationship issues as well as physical health in support groups; which help dismantle barriers of language, resolve conflicts and increase confidence, improving health and access to local services
* Reporting directly to the President of the organisation, researched and completed a needs analysis for elderly/senior citizens in the Vietnamese Community
* Able to identify the specific needs of elderly people in the Sydney metropolitan area
* Contributed to laying the foundations for the community centre for the Vietnamese Community in Sydney
* Co-managed large events and festivals from conception to...

Qualifications & Certifications

how they think, feel

University of Western Sydney

Sydney Institute of TAFE

Sydney Institute of TAFE

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