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Maglione - Airport Ground Crew - Richmond, England, UK

Julia Maglione

Richmond, England, UK


Airport Ground Crew


Educated to A-Level I confidently use Microsoft Office Applications ( Word, excel, pps.). I have experience working directly with clients ( over one year at ASK restaurant at a prestigious setting, reception and a retail assistant for Hollister). I deal with customers patiently and courteously always aware of the fact I represent my employer. I deal with any problems and queries courteously but assertively making sure the client walks away happy. Please refer to my CV for more details. Thank you for reading my spec.

Work History

Waiting Staff

ASK Italian, restaurant

July 2012 - June 2013

My main duties were to take orders and serve customers courteously. Working as part of a team I was required to help out in other areas when we were busy. I have received cash and processed credit card payments from customers. I assisted the manager to carry out the monthly stock check. I am patient, focussed and remain calm in challenging circumstances.

Kingston Sales assistant and cashier

Hollister Showroom

August 2011 - November 2012

My duties included promoting the range of goods, cashier duties; processing cash and credit card payments at the till.
I dealt with the clients by the telephone and in person, answering their enquiries and resolving their complaints, in a professional and approachable manner. I paid attention to securing stock and ensuring customer safety. I assisted the manager in stock taking and dealt with suppliers on the telephone regarding orders, delivery and returns on a daily basis.

Alperton Eng

September 2010 - January 2011

I performed general office duties which involved: answering the telephone, arranging appointments and up-dating the manager's electronic diary accordingly. I used email to communicate internally and externally. I input the business data using the Microsoft office applications.

Assisting the manager

Always and Forever, Wedding Dress Salon

From July 2010

Hounslow (Retail Work experience) Jul. 2010

Promoting and modelling the garments and advising customers on item availability. Answering telephone enquiries and updating entries in the appointment diary. Assisting the manager in stock control.

Qualifications & Certifications

Sociology, Psychology and Philosophy

Strodes College

Sociology, Psychology, Philosophy and English

Strodes College

English, Maths

St. Mark's RC School

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