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Airport Ground Crew
Educated to A-Level I confidently use Microsoft Office Applications ( Word, excel, pps.). I have experience working directly with clients ( over one year at ASK restaurant at a prestigious setting, reception and a retail assistant for Hollister). I deal with customers patiently and courteously always aware of the fact I represent my employer. I deal with any problems and queries courteously but assertively making sure the client walks away happy. Please refer to my CV for more details. Thank you for reading my spec.
ASK Italian, restaurant
July 2012 - June 2013
My main duties were to take orders and serve customers courteously. Working as part of a team I was required to help out in other areas when we were busy. I have received cash and processed credit card payments from customers. I assisted the manager to carry out the monthly stock check. I am patient, focussed and remain calm in challenging circumstances.
Kingston Sales assistant and cashier
August 2011 - November 2012
My duties included promoting the range of goods, cashier duties; processing cash and credit card payments at the till.
I dealt with the clients by the telephone and in person, answering their enquiries and resolving their complaints, in a professional and approachable manner. I paid attention to securing stock and ensuring customer safety. I assisted the manager in stock taking and dealt with suppliers on the telephone regarding orders, delivery and returns on a daily basis.
September 2010 - January 2011
I performed general office duties which involved: answering the telephone, arranging appointments and up-dating the manager's electronic diary accordingly. I used email to communicate internally and externally. I input the business data using the Microsoft office applications.
Assisting the manager
Always and Forever, Wedding Dress Salon
From July 2010
Hounslow (Retail Work experience) Jul. 2010
Promoting and modelling the garments and advising customers on item availability. Answering telephone enquiries and updating entries in the appointment diary. Assisting the manager in stock control.
Qualifications & Certifications
Sociology, Psychology and Philosophy
Sociology, Psychology, Philosophy and English
St. Mark's RC School
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