Burke - Administrator - Perth, WA, Australia

Julia Burke

Perth, WA, Australia



Work History

Administration Manager

Place Match Pty Ltd

February 2013 - October 2013

Reporting to 3 Directors I was responsible for managing strategic business performance functions, financial reporting and time management, Director support and general workflow programming, with the day-to-day operational requirements of the office:
Key responsibilities included:
IT Management and business improvement utilising new project management system
• Perform system administration and security tasks
• Ensure that system use adheres to agreed business rules by implementing policies and procedure guides
• Provide input, export, and analysis of data
• Deliver training and support for staff and managers
• Work with Directors to develop improved reporting functionality
HR / Recruitment Management
• Manage and collate job applications and responses to all applicants within a timely manner.
• Assist with recruitment process including screening and short listing candidates for interviews, preparing position descriptions and letter of offers
• Ensure completion of all documentation as per the recruitment standards and processes
• Recommend improvements to Recruitment and administration procedures and forms.
Finance Management
• Preparation and processing of monthly payroll
• Managing accounts receivable and payables
• Manage cash flows including forecasting cash payments and anticipating challenges arising from limited cashflow
• Managing and liaising with debtors
Office management and general administration
• Plan, implement and maintain office systems, layout and equipment procurement
• Design and ensure filing systems are maintained and up to date
• Provide support to Directors and Project Managers
• Maintain electronic and paper document control systems
Key achievements:
o Activating key finance processes to be conducted in-house saving on accountant fees including payroll cashflow and debtor management tools
o Developed and implemented process and procedure guides for project management database (Streamtime) to be rolled out across the business to track...

Corporate Services Manager

Harrier Resourcing People Pty Ltd

July 2011 - December 2012

Reporting to the Managing Director & Operations Director, responsible for:
• Providing high level administrative, strategic planning and operational support, research and advice to senior management on administrative matters such as staff management, financial planning, facility management and information services
• Developing and implementing administrative, financial and operational procedural statements and guidelines for use by staff in the company
• Analysing and preparing associated reports, correspondence and submissions providing information and support for the preparation of financial reports and budgets
• Leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information
Key Areas of focus:

o Accountable for the effective financial management of the operations team.
o Oversee short and long term financial and managerial reporting including budget preparation

o Manage, direct, control and process the company's payroll and all other payroll related duties including continual improvement and standardisation of payroll operations and systems.
o Liaise with HR re staff appointments, terminations, remuneration, conditions of service and other relevant matters.

o Coordinating and administering the Occupational Health & Safety Program.
o Acting as a resource to management, staff, with health and safety program development, implementation, promotion, and monitoring of safe work practices, to ensure compliance with legislated and Service standards related to heath and safety.

Office Management
o Maintenance of all Harriers' offices including liaison on lease arrangements.
o Supervise, coach and develop work and professional development of the Operations coordinator.

o Coordinate with IT and knowledge management teams to lead roll-out of new capabilities, training, and trouble-shooting.
o Provide technical support for the agreed redesign, development,...

Office Manager

Harrier Resourcing People Pty Ltd

August 2008 - June 2011

Reporting to the Operations Manager, my roles as Office Manager was to be the key person of focus for management of Harrier's business. Specifically, responsible for:
• Management of Harrier's office including, but not limited to: payroll, book keeping, stationery, web-site content management and overall office coordination
• Input and quality assurance of client and candidate databases
• Communications with staff, including events coordination
• Undertake web and other research to assist with Harrier's business development preparation
• Organisation of Client functions
• Provide an executive administration support to the Managing Director
Facilities Management
• Liaison with Building Manager
• Continuous Improvement of Office Procedures (invoicing, contracts etc)
• Management & Maintenance of business Insurance policies
• Content management of Harrier's web-site
• Management of Mobile Plans & Telephone System
• Troubleshooting or requesting IT Support when needed
• Correspondence with Private Banking Advisors
• Correspondence with Default Superannuation Advisor
• Contract Management (IT, cleaners, stationery etc)
• Maintain the Office 'Bible' where all information (passwords, log-ins & key contact people for all running business aspects) is up-to-date
• Coordinate all Harrier Client & Staff Events
Management Accounts and Bookkeeping
• Preparation of client invoices including collation of timesheets ready for payroll
• Debtor management
• Overview and reporting of variable expenses including but not limited to stationery, entertainment and telephones
• Oversight of book keeper to ensure all accounting functions are processed
• Liaison with external accountants where necessary
• Maintenance of any Working Capital Interest
• Weekly & Monthly Finance Reporting to Managing Director & Operations Manager
Human Resource Administration & Payroll
• Development and deployment of HR policies and systems
• OHS maintenance
• Produce all staff Contracts/Employment Offers for...

Sales & Events Management Co-ordinator


September 2004 - July 2008

Company specializes in creating positive cashflow through a variety of strategies that have been perfected in the US and adapted to Australian conditions. I successfully managed all aspects of this business specializing in conferences, seminars and product sales for delegates learn these strategies both domestically and internationally. My role covered various responsibilities;

Event Management
• Coordination of events, including training, seminars, product launches and client entertaining.
• Be responsible and accountable for approximately 20 moderate sized events for up to 80 attendees, domestically per calendar year
• Negotiate and manage event costs within a budget
• Create and coordinate function requirements such as catering, seating plans, audio visual, accommodation, travel.
• Liaise with external suppliers regarding special requirements
• Coordinate staff to make sure that the program of events occur on time
• Generate reports on customer feedback
• Sales & administrative support, including reporting, monthly figure collation, client correspondence, market research, and product sample submissions.
• Assistance to the Marketing Manager, including regular broadcasts to customer databases, artwork printing & production, set up of promotional displays in various venues.
• Implemented new filing systems, databases and administrational procedures.

Marketing & Development Assistant & Administration
• Coordinate content and production of publications, including web, marketing and print materials to a standard including liaison with design and print suppliers
• Maintain website content, including statistics with web designer
• Coordinate all correspondence, mail outs, distribution of marketing materials
• Work with the video production team; filming and editing for events
• Office management
• New staff employment, integration and training
• Liaise with clients and manage Client Management System
• Report writing & general administration duties

Client Service Manager

Domestic Travel

December 2003 - September 2004

Gow-Gates Financial Services Pty Ltd

May 2001 - December 2003

Accountable for delivery of service (initial & ongoing) to clients and co-ordinated preparation of financial
advice and related client communications. Aimed to ensure the development of strong client relationships.

Administration Manager

Gow-Gates Financial Services Pty Ltd

February 1996 - May 2001

• Assumed new responsibilities in managing all aspects of the business while the owner could focus on growing the business.
• Responsible for the recruitment of all new sales and administration staff. Includes placing recruitment advertising, screening applicants, interviewing sales staff, checking references and employing new staff.
• Contributed to the growth of the firm by promoting a team based culture focused on quality service to customers. This resulted in a substantial increase over time in sales and profitability. Additional offices were opened in Canberra and Western Sydney.

Personal Assistant

Gow-Gates Financial Services Pty Ltd

November 1994 - February 1996

• Provided administration support to 3 financial planners
• Responsible for new business lodgements through to completion

Senior Team Assistant

May 1994 - November 1994

Provided administration support to 20 financial planners.

Senior Fund Administrator

AMP Parramatta Branch

September 1993 - May 1994

Nominated for AMP Silver Award for Customer Service Excellence

New Business Clerk

AMP Sydney Branch

May 1989 - September 1993

• Process new applications, issue Policy Documents
• Issue and monitor outstanding customer payments and department accounts

Receipts Clerk

AMP Sydney Branch

May 1989 - June 1998

Responsible for applying funds to customer accounts

Qualifications & Certifications


Deakin University

John Paul College

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