Docken - Executive Administrative Assistant - Canada

Judith Docken



I am a writer, trapped in the corporate world because - let's face it - the bills need to be paid. But hope springs eternal and I cling to the knowledge that my real skill and passion is in writing. As a dyed-in-the-wool, orthodox Introvert, the writer's lifestyle is my ideal work environment and my career of choice. In my free time, I write and publish blogs, short stories and articles. I am good at research and editing and can write anything and am currently putting those skills to use in working on a historical novel manuscript.


Executive Administrative Assistant


• 12 years’ experience as an administrative and office assistant with increasing levels of responsibility, including intermediate skill with Microsoft Office programs, travel booking, calendar management, expense submissions, correspondence, document

Work History

Administrative Assistant

AltaGas Ltd.

From June 2013

Administrative Assistant, Finance, IR and Communications

AltaGas Ltd

From June 2013

• Coding and submission of invoices and cheque requisitions to Accounts Payable
• Budget Process tracking and pulling reports
• IPREO database updates and maintenance
• Scheduling Calendar updates
• Processing and review of expense reports for CFO and Director of IR and Communications as well as review of expenses submitted for CFO sign-off
• Booking and tracking of Quarterly Safety Meetings
• Updates, compilation and submission of weekly CFO reports
• Assistance with event planning for Investor Days, site tours and yearly corporate events
• Managing of calendar, travel arrangements and file organization for Director of IR and Communications
• Purchasing Card (P-Card) tracking and coding

Administrative Assistant


July 2005 - June 2013

Administrative Assistant, US Corporate Tax


• Draft and finalize correspondence, letters and invoices
• Process and Collate US Corporate and Canadian Corporate tax returns (Eureka CaseWare and TaxPrep programs)
• Work extensively with Microsoft Word, Excel, PowerPoint and Outlook in Windows7 operating system.
• Receive and direct client phone calls and mail
• Maintain Tax information circular updates.
• Book meetings, lunches and seminars
• Track and update client contact information (InterAction, CaseWare) and US Tax client database (Atlas)
• Maintain, troubleshoot and restock photocopiers
• Filing of documents, maintaining and managing paper and digital file systems.
• Managing of calendars, expense reports, travel arrangements and Work In-Progress (WIP) reports for partners.
• Mentoring and training of new programs and with new admins.
Selected Achievements:
• Development and documentation of best practices for KPMG's US Corporate Tax group administrative assistant position.
• Streamlining of US Corporate Tax engagement procedures by transitioning, over two years, to a digital format for client deliverables, effectively reducing mailing costs by almost 98%, increasing client response efficiency by at least 75%, and creating a standardized procedure for our engagement process.
• Development of Client deliverable tracking system, enabling partners and managers to pinpoint proof of mailing and proof of delivery for time-sensitive deliverables, thereby reducing misdirected deliverables and late fees.
• Training and mentoring of new administrative staff at KPMG, over the last 5 years.
• Managed KPMG's United Way fundraising campaign in 2009, raising a total of $160,000 in 8 weeks.

Sales Secretary

The Canadian Salt Co. Ltd

• Worked extensively with MS Excel spreadsheets to prepare, develop and track sales reports
• Researched sales information using an AS/400 IBM mainframe system
• Facilitated AS/400 yearly and quarterly system backups
• Drafted correspondence, letters and requisitions
• Filed documents, managed and maintained file systems.
• Coordinated couriers, incoming and outgoing mail, including large mail-outs of point-of-sale materials
• Received and directed phone calls, faxes, and customer orders
• Ordered supplies and coordinated equipment repairs and maintenance
• Recorded conference call minutes and drafted meeting reports for attendees

Events Coordinator/Administrative Assistant

Grace Baptist Church

• Provided all administrative support for 4 senior staff members
• Utilized Microsoft Outlook to book and coordinate meetings, seminars, concerts and other events for up to 1,000 people, including multiple room bookings, Green Room and performer requests and needs.
• Designed and prepared booklets, brochures and bulletins
• Managed all rentals, including drafting and revising contracts and tracking payments
• Dealt extensively with the public, directing calls and resolving issues
• Sorted, distributed and posted e-mails for 10 staff members
• Ordered supplies and coordinated equipment repairs and maintenance
• Drafted letters, memos and other office correspondence
• Coordinated, tracked and issued key access for the building and dealt with security issues
Selected Achievements:
• Organized and managed a family concert for children's entertainer Fred Penner in 2004, including looking after sound equipment and Green Room requests and responding to the performer's requirements.
• Organized and managed a marriage and family conference in 2003, including multiple room bookings, supplies and catering, with an attendance of 1,000 people.


My Writer's Blog

This is my writer's website, showcasing my blog posts and a portfolio of articles that I have published recently.

Qualifications & Certifications


Ambassador College

Ambassador University

Ambassador College Pasadena

Blair High School

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