today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.
My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times.
Customer Care Manager
Customer Relations Lover. I have to work with people, I see a unhappy client as an oppertunity to exceed an expectation. Giving a level of customer care where you create retention and cross selling is the ultimate goal. Worked in CRM for BMW and VW
Public & Customer Relations
Autohaus Centurion Volkswagen
August 2013 - July 2014
CRM Manager / Service Advisor
Barloworld Motor Retail t/a BMW CLUB MOTORS FOUNTAINS
August 2009 - July 2013
Marketing/Office/Call Centre Manager
Jawits Properties Centurion
February 2008 - June 2008
globel led country led champion UK
Hewlette Packard UK
October 2005 - December 2007
Qualifications & Certifications
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