Gowda - IT Support - Bangalore, Karnataka, India

Chetan Gowda

Bangalore, Karnataka, India

Services

IT Support

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Technical Support Engineer

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Techno Commercial Engineer

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

Tech Support Ex

Nous Infosystems

October 2010 - Present

Techno Commercial Executive

Magnum Security system

April 2010 - October 2010

• Provide technical Support to internal customers
• Troubleshoot CCTV (if any), workstations and Access Control System (if any).
• Implement policies and procedures in all concerned business areas and ensure that audit requirements are met in day-to-day operations.
• • To adhere to the security and compliance standards and deliver good customer service
• Ensure positive relationships are built and maintained with all parties ensuring recommendations are made and cascaded across the team

BMS Operator

TATA CANSULATENCY SERVICES through (TERRIER SECURITY SYSTEM)

May 2009 - April 2010

• Attend to and fix day to day operational problems pertaining to Access Control, Laptop Tracking
• . Taking part in Audits.
• Log service request with concerned agencies and stake holder for non operations problems.
• Generate access system reports at desired frequency or on request.
• Generate absenteeism report and forward to respective admin/HR in charge.
• Configure access levels for associates based on authorization from project leaders/ group leaders.
• Configure access levels for associates based on authorization from project leaders/ group leaders.
• Maintain suitable records of authorizations received for manual changes to access levels, stay duration of traveling associate etc.

Qualifications & Certifications

Diploma

Diploma in Electronics and Communications Engineering, (S.J.E.S. Polytechnic K.R Pura Bangalore) having an aggregate of 62%.

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