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Baker - Cloud Computing - Morgantown, WV, USA

Andrew Baker

Morgantown, WV, USA


Cloud Computing


Assist businesses who are looking to migrate to cloud computing for infrastructure or applications.

Work History

Virtual CIO (IT Operations, Information Security, IT Strategy)

BrainWave Consulting Company, LLC

January 2012 - January 2012

Provider of Virtual CIO Services for innovative organizations
(Information Security, IT Operations, IT/Business Strategy & Integration)

Hands-on architect of advanced technology solutions that increase corporate agility, mitigate business risk, reduce operating costs, and facilitate business growth for organizations in the SMB market.

• Provided both tactical and strategic technical consulting services including remote monitoring, project management, disaster recovery planning, cloud migrations, technology strategy roadmaps, vendor relationship management, and security assessments. Deployed or upgraded server and networking infrastructure, and implemented comprehensive security solutions involving firewalls, IPS, and host-based security.

Founding Member

Project Restoration, Inc.

January 2011 - January 2011

Project Restoration, Inc. is a non-profit dedicated to providing services (directly and through partnerships) to assist ex-offenders in successfully reintegrating back into society.

Director, Service Operations

SWN Communications, Inc.

January 2010 - January 2012

Send Word Now is a leading provider of on-demand alerting, response, and incident management services for both routine and emergency communications.

• Manage the desktop, server and networking team in building, expanding and securing a first-class global emergency notifications network serving both the public and private sector in multiple countries.

Pre-Sales/Implementation Consultant

Tabula Rosa Systems

January 2009 - January 2010

• Performed pre- and post-sales engineering functions for Tabula Rosa Systems with networking and security tools. Evaluated and deployed networking and security products such as Gigamon, LiveAction from ActionPack! Networks, CyberACL from CyberOperations and Network Sentry from Bradford Networks.

• Provided technical support/guidance on sales calls for a variety of large and mid-sized clients. Acted as technical liaison for between clients and vendor support on systems/network architecture issues. Evaluated technology products and services for a diverse customer base.

Information Security & IT Operations Consultant

BrainWave Consulting Company, LLC

January 2009 - January 2010

BrainWave Consulting Company, LLC is a provider of reliable, customized, high-performance Technology Integration Services designed to enhance your business. Because Good Technology Means Better Business.

• Designed technology solutions for small-to-medium sized clients in the education, legal and accounting industries to support server virtualization, network design for corporate expansion, implementation of iSCSI SANs, and VPN connectivity between existing offices.

• Provided both tactical and strategic technical consulting services including remote monitoring, project management, disaster recovery planning, technology strategy roadmaps, vendor relationship management, and security assessments. Deployed or upgraded server and networking infrastructure, and implemented comprehensive security solutions involving firewalls, IPS, and host-based security.

Vice President, IT Operations & Information Security

ARGI (Automated Resources Group)

January 2007 - January 2009

Led a team of six (6) technology professionals in managing the desktop, server, networking and information security infrastructure of a 24x7 hosting environment supporting solutions on the Windows and HP3000 platforms.

• Responsible for the management and strategic direction of ARGI's technology infrastructure, including server, desktop, network, telecom and data center facilities.

• Built a high-performing IT Operations team, and led them in modernizing ARGI’s server and network infrastructure using virtualization technologies (server, application and storage) from major vendors (Citrix, Microsoft, VMWare, StoneFly) in order to reduce the time required to provision new environments for both development and production.

• Implemented a new support project/task tracking system at ARGI, and integrated it with, to improve resource allocation across the technical and business teams.

• Substantially upgraded the network bandwidth for corporate and customer facing applications, and modernized the networking infrastructure to lower costs and facilitate growth in ARGI's Montvale, NJ datacenter facility, allowing ARGI to deploy a next-generation subscription fulfillment system for our client base.

Committee Member

NJ Conference of Seventh-day Adventists

January 2006 - January 2010

Since 2006, I have been selected to serve on various committees within the New Jersey Conference of Seventh-day Adventists (NJCSDA).

2006-2007 -- Technology Committee for NJ SDA Schools
2007-2012 -- Strategic Committee
2009-2012 -- Camp Meeting Planning Committee
2009-2012 -- Finance Committee

The Technology Committee is responsible for overseeing the strategic direction and implementation for technology in the NJ Conference school system

Director, Family Life Ministries

First Seventh-day Adventist Church of Newark NJ

January 2005 - January 2009

My wife and I are co-leaders of the Family Life Ministries at the First Seventh-day Adventist Church of Newark, NJ. This ministerial department of the church is responsible for providing information, guidance and nurturing to families in the local church and the community.

Board Member

First Seventh-day Adventist Church of Newark NJ

January 2005 - January 2009

Participating member of the governing body of the local church congregation (First Seventh-day Adventist Church of Newark, NJ), responsible for all fudiciary and legal activities within the church, and for recommending various actions to the church membership as a whole.

Director, Technology Services

First Seventh-day Adventist Church of Newark NJ

January 2005 - January 2009

Manage the technology services for the local church, including Internet Access, Wireless Connectivity, Security Services, Remote Connectivity, Printer & Copiers, Projection, and oversight of Audio Visual functionality. Work with a small team of volunteers to handle weekly audio visual needs, and plan for local event broadcasting and recording.

• Deployed secure wireless connectivity, high-speed copying and remote printing capabilities for the membership.

• Installed servers and desktop systems to provide computing resources for various church ministries. Employed virtualization technologies for local and remote access.

• Installed surveillance cameras and upgrading the security alarm system for the main church building.

Director, Server Operations & Global Information Security

Warner Music Group

January 2004 - January 2007

Led a geographically dispersed team of twelve (12) systems administrators and security engineers, both full-time employees and consultants, in the direct support of over 300 production and test servers, plus broader support for hundreds of other servers. Developed and administered the annual Information Security budget of $2 million, and had budget influence for other areas within IT.

• Defined and implemented operational procedures to improve performance, response time, and service availability for the Windows Server Operations team at Warner Music Group (WMG).

• Technical Architect of global Active Directory deployment at Warner Music Group (WMG) affecting 4000 users in over 35 countries.

• Designed the infrastructure, and led out in the implementation of the new global web-based Financial application for Warner Music Group (WMG) used by over 100 finance employees.

• Managed Enterprise Vulnerability/Threat Assessment, Remediation and Virus Mitigation across the global Warner Music Group server and network infrastructure. Implemented a tiered security infrastructure to reduce the number and severity of threats across the entire WMG network.

• Assisted in the implementation of ITIL at Warner Music Group (WMG), including the coordination of the Problem Management function for the global WMG enterprise.

Director, Internet Operations

The Princeton Review

January 2001 - January 2002

Led a team of ten (10) Network Engineers, Systems Administrators, and Database Administrators (DBAs) in managing two data centers with over 175 servers and 50 networking devices.

• Responsible for the Internet-facing server infrastructure, along with the overall enterprise Networking and Security infrastructure at The Princeton Review (TPR).

• Defined and implemented tools and processes which led to a 30% increase in the stability of servers and the network. Worked with Development groups to define testing and deployment standards to improve the success of code releases.

• Designed and implemented a $350K network re-engineering project at The Princeton Review (TPR) which eliminated latency and congestion on the corporate LAN, and created redundancy for the links at the DataCenter and between the LAN and branch offices, and also improved performance by a factor of 3.

• Worked closely with Client Services department at The Princeton Review (TPR) to support the network infrastructure for a 50-site WAN, including deploying site-to-site VPNs using Netscreen appliances. Assisted in the design and rollout of TPR's corporate Active Directory infrastructure.

• Deployed a KVM-over-IP solution for consolidating the management of both the corporate and Internet-facing production systems. Significantly increased the ability to support systems remotely and within Service Level Agreements.

Vice President, Security Operations Group (SOG)

Bear Stearns & Company, Inc.

January 2000 - January 2001

• Performed network-based and host-based penetration testing, and managed the enterprise PKI infrastructure at Bear Stearns.

• Ensured compliance with Bear Stearn's Corporate Security Policy for Network devices and Operating Systems.

• Verified the functionality of the company's Intrusion Detection System through probes and vulnerability assessment testing.

Vice President, Client Server Technologies

Lewco Securities

January 1999 - January 2000

Led a team of twenty-two (22) Windows and Unix Administrators, including four (4) Database Administrators (DBAs) in maintaining over 80 production servers, and 20 disaster recovery servers.

• Managed the architecture and systems engineering efforts in Lewco Securities' high-volume web environment for processing trades and performing other financial transactions.

• Redesigned the mission critical eCommerce infrastructure running on Windows and SQL server to improve scalability (by over 60%), availability, and performance in order to accommodate substantial business growth at Lewco Securities (then a division of Schroders).

• Reduced average server downtime from over 10 minutes to under 1 minute by deploying monitoring software and cleaning up server configuration.

• Worked closely with the Corporate Security team to ensure that production systems were patched in a timely and consistent manner.

Manager, Server & Network Infrastructure, Inc.

January 1998 - January 1999

Led a team of five (5) Network Engineers and Server Administrators in maintaining 99+% uptime in's 24x7, high-volume, co-located web-hosting environment.

• Designed and deployed a highly redundant server and network architecture for (formerly the which was managed remotely via enterprise KVM and remote administration software, such as PCanywhere.

• Migrated the datacenter from one colocation facility to a new, modern facility that allowed us to expand our infrastructure from ~75 devices to over 300 servers plus 50 KVM and networking devices, and led to significant growth and visibility in the marketplace.

• Automated system builds using Shell Scripts and Perl to produce fast, consistent server deployments in less the 30% of the time. Deployed RAS/VPN software and hardware for administering network.

Managing Consultant

Automated Concepts Inc.

January 1997 - January 1998

• Designed a comprehensive upgrade plan for Automated Concepts' (ACI) 550-node corporate network to reduce downtime and improve reliability of email and other technology services.

• Worked with small client firms (15 – 50 users) that contracted with Automated Concepts (ACI) to provide Internet connectivity solutions based on Microsoft technologies, according to their business needs.

Independent Technology Consultant

BrainWave Consulting Company, LLC

January 1996 - January 2004

BrainWave Consulting Company, LLC is a provider of reliable, customized, high-performance Technology Integration Services designed to enhance your business. Because Good Technology Means Better Business.

• Increased productivity of small business clients by assessing their technical requirements and then generating detailed technology plans and roadmaps (both short-term and long-term) to align their IT infrastructure with their business goals. Developed Disaster Recovery and Business Continuity plans and procedures for small/medium-sized organizations.

• Provided Remote Monitoring, Troubleshooting & Diagnostics, Vulnerability Assessment and Technical Architectural Guidance services for businesses without dedicated IT staff, or as a supplement to overworked IT staffs.

• Developed and outlined comprehensive security solutions and processes for small-to-medium organizations, including vulnerability testing, threat assessment, and patch management.

• Deployed comprehensive security solutions to protect client networks, including Email Content Filtering, host-based AntiVirus and IDS/IPS, and Firewalls with VPN.

Technology Integration Specialist

Sanford C. Bernstein

January 1994 - January 1997

• Managed OS/2 and NT servers, along with client systems running Windows 3.x, Windows 95 and Windows NT, and performed migrations from WFW to NT 3.51/4.0 for Sanford C. Bernstein, Inc. (SCB).

• Functioned as Technical Liaison between various departments and Central MIS at Sanford C. Bernstein, Inc. (SCB).

• Provided 1st and 2nd level support for 150 employees across the Sales, Trading and Research departments of the Sell-Side division of Sanford C. Bernstein, Inc (SCB).

Data-Processing Analyst/Supervisor

US Army

January 1987 - January 1991

• Supervised and provided technical support for 6 data entry clerks running DOS-based applications for tracking vehicle maintenance and support for the Army's 12th Engineer Battalion in Dexheim, German.

• Developed and maintained scripts to consolidate data and produce daily and monthly reports for the Army's 12th Engineer Battalion in Dexheim, German.

Qualifications & Certifications

Greater New York Academy

Atlantic Union College

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