Medicross Randburg, Fontainebleau, Randburg
I enjoy working with people and we start where you are at and then we take small steps together to get closer where you want to be. I walk alongside you and not just in front, giving instructions.
Give me a chance and I will show you the way
109 customer reviews
Nick “Jubee” Juby
The phone just keeps ringing until someone answers just to hang up on me. My appointment was ignored even though it was just a telephonic consult.
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sbonelo sbo
Great service from the Dental department. I saw Dr Samodien and she was amazing.
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Natasja Jordaan
I am extremely satisfied with the service provided by the Dentistry team and want to acknowledge Rafeeqa Samodien, Dr Khudaija Suliman and Dr Wiehahn Els for their outstanding work. They take pride in their work which ensures that my family and I are provided with excellent dental care. More...
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Norms Thabethe
Why do they have phones if they dont answer them? It feels like am calling home affairs. Wow Medicross Randburg. My doctor Rosch is the best apart from the phone situation.
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Sunita Valoo
Hi All..before going to see Rafeeqa Samodien the Oral Hygienist at Randburg Medicross, I looked at Medicross's reviews and was very skeptical. I'm finding it really difficult to find a good honest Dentist in JHB. So I decided to book an appointment with an Oral Hygienist for a cleaning. Rafeeqa Samodien proved the bad ratings wrong. She was so humble, professional and very thorough. I'm so pleased I gave Medicross a shot. My family wil be next for a deep clean. Thanks Rafeeqa for a great 1st time experience to the Oral Hygienist 👍 More...
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Christiaan Pool
They don’t answer the phone!
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Matthew Hamilton
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c FISH vc
- The nurses cleaning my wound and putting a bandage were EEALLY NICE! - The doctor who saw me was really NICE!! BUT - The receptionist orders one to ‚sign HERE‘ on an automated pad. She wouldn‘t bother to tell one what one is signing for, unless one asks (hello big- and small-print?)! - She doesn’t bother to tell one which doctor one will see; after all one can find out on one‘s sms that one receives after signing on the automated pad, where one can also read that the practice gets access to all one’s health information. - in the pharmacy one needs to pull a number even when one is the only customer walking in and there is a free counter … so one gets sent back to the number-issuing-machine… - then the person at the counter wants to see one‘s ID before (maybe) issuing the prescription (an antibiotic and a painkiller Mybulen… at that stage I grabbed my script and took my business somewhere else!! More...
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Nolwazi Sishi
The staff members were very friendly and professional
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Pravi Ke
Thulani at the reception is most unfriendly and unhelpful, with an arrogant attitude. Please train him on how to speak and deal patients as he is lacking basic customer service skills.
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Mark Clifford Young
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Chantal Ramsundhar
I have been calling everyday since the 11 April and leaving messages with the very rude and arrogant reception for the doctor to contact me to give me the results of my sons ultrasound and blood tests he was sent for on the 5 April. Today is the 18 April and I still have not had any of my messages returned. I have asked if I should make an appointment to come and get the results but the reception says no they will leave a message for the doctor. The reception attitude and tone is most atrocious. I do not even know if my messages are getting to the doctor. This is unacceptable treatment. Results of tests are critical to be reported on but clearly this medicross thinks its a joke. More...
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Karl R (Karl)
Dr Arjen Joubert was really the best dentist I've been to! He is so kind and really puts you at ease. He also took a great deal of care in finding the best solution to fix my teeth which really put me at ease. Highly recommended!
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Frans Oosthuizen
The service to date has been fine. They have issues with their debt collectors and this caused some frustration. Talk to Tebogo to resolve!
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Zayoni Zion
Moms appointment no waiting they very punctual and great Dr onsite.
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Tebogo Ramaahlo
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Annetjie Breedt
Dentist was an hour late. And I made a scene, he phoned me at home, cheeky, and I gave him a bit of my mind. And then he said, do YOU KNOW WHO YOU ARE TALKING TO. . I'm the dentist.. and then slams the down the phone in my ear More...
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Lovemore Ngwenya
Good service thanks guyz keep up the good work,
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Palesa Mnguni
The dental department is the worst, I have been waiting for a quotation for the past 2 months, they keep confirming my number to call me back which never happens. I’m in pain and all I get is I’ll call you back. I requested my file so I can find a competent dental dept, they said no problem not even trying to resolve my issue. Worst of all they didn’t claim from medical aid and said it was rejected which is untrue. ! Never again More...
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chidochashe chihuri
Amazing Dental Facility "Reasonably Priced and Very Welcoming"
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tshepang dlamini
I made an appointment to see Dr PA Doorman. Did I not wait over an hour to see this doctor while she was in the premises walking up and down next to me 😳😳 and when I eventually when I saw her she was really condescending in her tone and just plain rude. This was literally the worst experience I have ever had going to the doctor! More...
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Boitsheko Matlhage
The recipient is trable and dose not listen to Clients and they discrimination against black disabled people and they don't listen to what they what
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Kendall Viljoen
Pathetic service. It doesn't help having a booking because you end up waiting 1-2 hours to see the doctor. I don't even know why I keep going back - perhaps for convenience, but today was the last. I told the reception to cancel my booking as I had been waiting for 1.5 hours to see the doctor. She didn't even bat an eye. From reading the reviews I now know why; it probably happens everyday. More...
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Richard Strydom
Dentist- Dr Sandile is truly the best dentist is Gauteng. Hands down!! Highly recommended this doctor 👌 👍 👏 takes pride in his work and really cares for the patients.
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Janine Taylor
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Jaco Strydom
The doctors are extremely good and helpful however the reception is a mess. 4 people behind the reception desk and still you que for days as they run around
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Shaheeda Mohamed
X ray department very efficient and no long lines was happy about that
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Filomena Ravele
Dr Andhee is the best
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Nadine Cloete
Dentist locum Dr Sipho, standing in for Dr Arjen Joubert, is fantastic. Thank you for the great service.
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Aarifah Makda
Only go here if you're extremely desperate, and then to, be prepared to book out an entire day to waste. You book an appointment, the doctor will not keep to the time. They will eventually get to you more than 40 minutes after your booked time. And then proceed to wait even longer for queuing for medication and follow up. I do not recommend visiting this place unless you really have no other choice. Pack a book and come prepared for disappointment. More...
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Lisa Mills
I left due to the dentist being over 30 min late. I have a job to get to in the morning which is why I booked for 730. I left at 8 as the doctor still hadn't arrived. Excuse being traffic on malibongwe. When is there not traffic on malibongwe 😂 Yes traffic lights go out, yes it rains, but that's not unusual and there are apps to track the traffic. If doctors can't plan ahead and be on time please don't waste people's time by offering early appointments More...
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Eloise Brooke
Got a call from debt collection saying I have an outstanding payment at Randburg Medicross from JULY. I have received absolutely NO communication whatsoever from Medicross querying this outstanding amount? I called to ask for my invoice to be sent to me via email so that I can make payment, still no email or invoice has been sent. Horrible service More...
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Loni Hutchison
Reception is extremely slow, and they don't communicate to people queing. Why do you make an online booking when you end up queing past your appointment time? No respect or consideration for the patients. More...
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Leon Rutherford
Excellent service!
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Eye in the midst
They double book you and cancel out of the blue with no explanation, customer service is not helpful at all, no regard for a clients time.
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Bonginkosi Ngwenya
Had to rush in from work after 2 days of discomfort and pain. I saw Dr Monaghan (Dentist) and he performed a procedure that every dentist would turn me away for based on difficulty (even my family destiny couldn’t do it) … overall was a great experience and better service. What could have costed me between 30K and 40K with a specialist ended up costing less than 3. More...
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Inge Rosenberg
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Veronica Bosman
My first time visiting this practice and experienced such a hostile environment. Did not feel welcome at all. Would not recommend coming to this practice.
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Mariléne Lambrechts
Unfriendly reception staff and doctors always running late (they don’t find it necessary to inform you on arrival, you just have to sit and wait for hours)
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Lee M
Terrible experience. We booked via their online system a day before and still waited for ages for the doctor - who was on the premises, mind you. We gave up after an hour and left without being attended to. What’s the point of the booking system??? And if you are a walk-in, you are in trouble. Go elsewhere if you can. More...
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Henry Jantzen
This is the worst place to go to. The online booking system is useless. Even if you book a time and they confirm it they don't stick to it nor advise you that you still have to sit and wait and wait long after the booked time
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Linelle Visagie
I can recommend this place, Dr Arjen Joubert is ver professional. Seems like new management is improving the booking experience
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Helen Rachael Extance
Awful online booking system! Booked appointments for my 3children online. Only to get a phone call saying the system should not have allowed the time slots I selected. I then rearranged the booking for 2 weeks later as that was the next available 3 time slots together for my children. Eventually canceled the appointments due to reception calling me the day before the visit asking me to move the time of my appointments and that the consultation period would be shortened and I would no longer have 30 minutes per child it would be a 1 hour appointment for all 3 children. Disappointed in the service so decided to go elsewhere . More...
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Gugu Statu
Dr Rene Rosch is Professional, empathetic, intuitive, attentive, friendly, pragmatic, holistic. After years of skipping GP to GP, I finally found a doctor who I am comfortable with. She won't tickle your ears, but she won't dismiss your concerns either. Saved my life, literally. Twice!! The reception stuff, however........ OMG!!!!! So rude, so inattentive, forgetting that we are not there for leisure, but illness and DO NOT need to be be treated so harshly :( It's upsetting. I would take away one star, but Dr R Rosch is just too good for me to do that! More...
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Merry Mulwela
Very rude receptionists, they can’t even keep appointments you will still wait as if you are a walk in patient, when you ask what’s the hold up and why the appointment is not being kept they become very rude and unhelpful bad service just the worst…! !!! And Dr Pat Dorman was very very rude just because I asked why was she taking other patients before me even though I made an appointment her response to my question was that” whatever that she is doing is non of my business “ that lady at the front desk with glasses she should get another job because clearly she doesn’t want to be there.. More...
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Molly Qavane
The lady at front desk at the Dentist is rude and has no respect for patients. Will never set my foot there again
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Daniel Bercovici
One of the worst booking systems and receptionists in the industry.
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Dante Laudati
I have never seen a doctor on time. Today is a good example. My appointments is for 12 30 and it is now 13:10 and still no sign of the doctor.
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Kiki
The only good thing about this place is the doctors. Doctor Andhee was very polite and professional. I cannot say the same for the staff. I was checked in by a female receptionist who was extremely rude for no good reason. So if you arrive there and you see a female receptionist with glasses, just know what your in for. More...
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Melody Nel
If I could I would give Dr C Scott 10 stars. In my lifetime I’ve always been on the lookout for a good GP at which I could build a long term medical history. But every GP I’ve been to has fallen short, I’ve always waited great lengths of time before being attended to even if I had an appointment and the consultations are often rushed, so much so that I spend more time waiting than the dr’s consult. This was not the case with Dr C Scott, she was very attentive, welcoming and truly paid attention to me and listened to what I had to say. She asked comprehensive questions and didn’t rush my examination. She also took the time to explain my illness as well as the medication she was prescribing. Best GP!! Will go to no one else, found our family dr. More...
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