Dcyfer IT

At Dcyfer IT, we have the skills to give advice on strategy, design, building, and implementation of software that solves business problems. We collaborate with our clients to come up with the best solution and then implement the solution, with a planned, sprint approach.

Speak to us about developing a customised system to suit your company’s needs. When developed correctly, a CRM can be a powerful tool for any business.

A customised system can assist you and your staff in compiling information from a range of different sources and channels, including company websites, telephone records, emails, live chats, marketing materials, social media, and so much more.

Once you have consolidated all your customer information, you can then automate various workflow processes, such as tasks, calendars and alerts.

We also offer the option to include marketing automation so that you can send relevant information to your clients or prospective clients. Our custom CRMs can ensure that you never drop the ball on a lead or lose a valuable client’s details.

We can help you determine whether your business needs a custom CMS or a static web solution. While a static solution is more affordable to develop, it won’t allow you to make changes to your own site or system - you will need technical assistance to do so.

A CMS back-end system built into your website will provide you with a user-friendly editor to easily update your website and information whenever you need to.

This customised CMS allows our clients to maintain their own websites and keep their clients updated at all times.

Instead of using existing platforms, Dcyfer IT develops custom, highly advanced, user-friendly e-Commerce solutions for our clients. Whether you are selling products or subscription-based services, or renting accommodation or goods, an eCommerce website is essential to boosting your business.

We can create a custom solution to suit your business needs, complete with clear, concise information and product descriptions, as well as user-friendly shopping carts, checkout features and a payment gateway to ensure safe shopping for you and your clients. Whether you are selling only one key product or more than 100 items, you can manage your own stock and keep track of your income in one place. And, with your custom-built eCommerce system, there is no need to pay extra for plug-ins or other add-ons down the line.

Dcyfer IT's USSD services enable our clients to reach and interact with their customers in a low-cost, low-maintenance and high-reach manner.

USSD is available to users on any network, without any data dependencies (removed SIM card), and can offer an extremely effective way to target customers of a lower LSM (Living Standards Measure).

USSD can also reach anyone, no matter how remotely they are located or what type of cellphone they have. It can be used for everything, from prepaid top-ups and brand promotions to mobile banking, financial services, directory services and more.

Our SMS services can help you manage and communicate with your client base in an easy and effective manner. We provide solutions to clients to send and receive single and bulk SMS messages through a secure network.

Through this easy-to-use service, our clients are able to communicate with clients in their existing database about anything: from creating automatic appointment reminders to customer notifications and more.

A customised SMS service can save you and your business time usually spent on admin, and also make it easier to manage client communication. We offer a variety of SMS solutions, including bulk SMS, premium-rated SMS and custom SMS integrations into websites and intranet solutions.

Our clients find that using the SMS channel is an affordable and highly effective way of communicating with their target market as it allows them to reach a large amount of people, anywhere and anytime, without a huge budget spend.