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White Glove Property Management

Fullerton, Orange County

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About

Orange County Property Management
At White Glove Property Management, we understand the unique needs of both owners and residents because:
We were tenants before we became owners.
We were owners before we became investors.
We were investors before we became property managers.

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Reviews (64)

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5/5

64 customer reviews

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20 December 2019

Needed a handyman a White Glove came thru in spades!  Mr Jason Lee's work was exceptional!  He was extremely thorough and even improved upon previous handyman's window work in master bedroom.  In addition, he took the time to tighten a loose windowsill and fix a broken ceiling light.  Mr Lee reached out right away to make an appointment. Thank you for sending him! More...

Reviewed on Yelp

14 December 2019

I’ve lived at a white globe property for a few years now and I couldn’t be happier. Blake has always been consistently communicative and attentive to our needs. They provide an easy accessible website that is a one stop shop for almost anything that comes up while simultaneously are available via phone or email with quick responses. So grateful for a company in Los Angeles that is transparent and helpful. It is so often not the normal standard. Thank you white glove!! More...

Reviewed on Google Maps

7 December 2019

I’ve lived at a white globe property for a few years now and I couldn’t be happier. Blake has always been consistently communicative and attentive to our needs. They provide an easy accessible website that is a one stop shop for almost anything that comes up while simultaneously are available via phone or email with quick responses. So grateful for a company in Los Angeles that is transparent and helpful. It is so often not the normal standard. Thank you white glove!! More...

Reviewed on Better Business Bureau

7 December 2019

I’ve lived at a white globe property for a few years now and I couldn’t be happier. Blake has always been consistently communicative and attentive to our needs. They provide an easy accessible website that is a one stop shop for almost anything that comes up while simultaneously are available via phone or email with quick responses. So grateful for a company in Los Angeles that is so transparent and helpful. It is so often not the normal standard. Thank you white glove!! More...

Reviewed on Facebook

21 October 2019

I have had White Glove manage my property in Irvine for a couple of years now.  Service is always great!  Maintenance coordination is timely and efficient, and staff is professional and responsive. The peace of mind that comes with knowing they are representing me and taking care of any issues that arise is priceless. Highly recommended! More...

Reviewed on Yelp

28 August 2019

This is only like my 4th time writing a review on Yelp, so this is kind of a big deal for me.  Blake and the rest of the crew at WGPM have shown me just how bad I had it renting from a self-managing owner.  The owner of my previous house I was leasing took forever to fix repairs, would stop by randomly just to "chat", then worst of all tried to screw me out of my entire security deposit and more (over $3000!!!) for simple wear and tear. Blake has personally followed up to make sure repairs have been completed and are satisfactory, has been responsive and helpful with all of my inquiries, and made the transition from my previous property to my current property as smooth as possible. I recommend a 1000%! More...

Reviewed on Yelp

17 July 2019

I need to give White Glove and Kelli a shout out. Not only are the extremely professional and organized but they are also champions for their homeowners. I work for an HVAC company that services their properties and they ask good questions and get all the information they need to make sure they have answers for both their owners and tenants. On top of that, Kelli is the nicest person to work with. Customer service is forgotten these days but thank you to Kelli and the White Glove team for all your hard work and dedication to your each and every property. I appreciate you! More...

Reviewed on Yelp

10 April 2019

White Glove Property Management is always on top of things. Whenever we need something, they act right away. Today, our garage door cables failed and we had a car in the garage (couldn't even manually open the door). White Glove provided an instant response and escalated to a repair company who came and repaired the garage the same day. Thank you Kelli Capone ! More...

Reviewed on Yelp

8 April 2019

Kelli deserves a huge shutout any and all maintenance issues have been resolved relatively fast and efficiently. Great communicator and gets the job done!

Reviewed on Yelp

25 March 2019

We own rental properties in Fullerton & Brea, CA.  We hired White Glove a few years ago, as we were frustrated with a couple other management companies we had previously used.  White Glove came highly recommended by real estate professionals in Orange County, and I can understand why.  Blake and his team have been wonderful to work with since day one.  I feel confident we are in good hands!  Our properties are performing well and my stress is reduced!  Thank you! More...

Reviewed on Yelp

21 March 2019

I highly recommend Blake and White Glove Property Management. I have referred my clients to use them to manage their rental properties and my clients tell how awesome they are giving 100% hands-on and very good at communicating what's going on with the tenants and the home. If you're a landlord and you're are looking for a property management company that works for you, this is the one. You won't be disappointed. More...

Reviewed on Yelp

21 March 2019

As a Realtor, there is only one Orange County property management company that I would recommend to my clients; White Glove Property Management. They truly understand the needs of the owners and work so hard to provide the best service. If you want to get the highest ROI (Return on Investment) on your rental properties, look no further than White Glove Property Management. Very ethical and committed to YOUR success. More...

Reviewed on Better Business Bureau

6 March 2019

I wrote a negative review in the last but Blake took care of all of my issues .the entire team at White glove are really good and capable people . .you can 100% trust your property management needs to the team at White glove property. Thank you Blake. Sincerely Sheryl williams More...

Reviewed on Google Maps

8 January 2019

Our landlord uses White Glove to manage our property. We are thankful for this, as our landlord is horrible to deal with. Kelli is our main go to person there as she is the maintenance person . She's great to work with. Her communication is spot on and she quickly resolves issues. She takes accountability when service vendors drop the ball and she always follows up to make sure everything is take care of and done properly. Her customer service is A+! More...

Reviewed on Yelp

6 December 2018

These guys are great for property management. They handle everything for you. Great time and headache saver.

Reviewed on Google Maps

6 August 2018

Knowing I’d be relocating out-of-state for work, I reached out to five property management teams and WGPM was the first and only company to reply. With an impending move, I found myself in new territory. I had purchased my residence only a year prior, I was still new to homeownership, and I knew I wanted to maintain my property in CA — yet I was nervous about being an absent/distant owner. Blake was very thorough in addressing my questions prior to becoming a client of theirs. I felt my home would be in tremendously capable hands, and I was right. From the initial property marketing and tenant recruitment to payment management, being a point of contact for my HOA, and straight through to the move-out inspection and closing of my account, I felt fortunate to have chosen WGPM. Blake, Megan, Kim and the entire team were highly responsive, patient with all of my questions (and there were many), always professional, and I would recommend them without hesitation. I don’t know what I would have done without White Glove Property Management’s service. Sincere thanks! More...

Reviewed on Google Maps

2 August 2018

Knowing I’d be relocating out-of-state for work, I reached out to five property management teams and WGPM was the first and only company to reply. With an impending move, I found myself in new territory. I had purchased my residence only a year prior, I was still new to homeownership, and I knew I wanted to maintain my property in CA — yet I was nervous about being an absent/distant owner. Blake was very thorough in addressing my questions prior to becoming a client of theirs. I felt my home would be in tremendously capable hands, and I was right. From the initial property marketing and tenant recruitment to payment management, being a point of contact for my HOA, and straight through to the move-out inspection and closing of my account, I felt fortunate to have chosen WGPM. Blake, Megan, Kim and the entire team were highly responsive, patient with all of my questions (and there were many), always professional, and I would recommend them without hesitation. I don’t know what I would have done without White Glove Property Management’s service. Sincere thanks! More...

Reviewed on Better Business Bureau

23 July 2018

Blake has saved our buns on our rental property. After lack of interested and then losing two serious tenants, Blake stepped in and within ONE DAY presented us with TWO solid candidates! Thank you White Glove Property Management! More...

Reviewed on Facebook

23 July 2018

Property management - Thank goodness I don't have to do it!

As a real estate agent, I have many clients that ask me to lease and manage properties for them. For years, I agonized over it. I have no problem with the leasing part but I do with managing the property. That is just not something I am good at and to be honest, I think you need to do just property management if you are going to be good. Not only are there so many legalities to be mindful of, there are so many things to keep track of on an on going basis. You have to really know what you are doing to be good.

So, for years I looked for a good property manager and no one ever met my high standards. I LOVE my clients and am not willing to turn them over to just anyone. It was so frustrating to constantly tell my clients that I just didn't have a good property management resource for them.

When I finally found White Glove, I breathed a huge sigh of relief. They are responsive, customer service oriented, and really do put their clients first....just like me.

They do a very in-depth back ground check on every tenant and are excellent at problem solving and staying in communication. They even offer different levels of service depending how involved the owner would like to be.

White Glove gets all of my Orange County property management business and in the rare occasion that I do need to be more hands on with the leasing portion of the property, they work with me and the owner as a team. They are the only property management company to guarantee tenants and the performance of a property with their "White Glove Performance Promise". My clients feel so secure with White Glove Property Management and so do I.
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Reviewed on Facebook

23 July 2018

We had the pleasure of working with White Glove Property for a few months when we moved into our rental property last year. They were attentive, fair with our requests, and provided excellent and thorough service. Half way through our lease the owner decided to go with a different company for undisclosed reasons. Worst mistake ever!!! A small pin hole plumbing issue that was not quickly addressed has now become a complete month long reconstruction! If your looking for for a company to take care of your home as you would, White Glove is your answer. Their name says it all! More...

Reviewed on Facebook

6 June 2018

How do we start this off.
We love working with White Glove Property Management group as the customer service is just so amazing. Kelli from white glove is really on top of her stuff. The speed on how fast she responds to any of your messages is so fast and detailed. Honestly I've been working with many property management group but none like white glove. I would 10000% recommend anyone to this company.
If a manager sees this please give Kelli and Kim a shout out they deserve it! Excellent employee of the month for sure.
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White Glove Property Management
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Reply from White Glove Property Management

Andrew, Thanks so much for taking the time to provide feedback. We greatly value our relationship! Blake

6 June 2018

Very professional and responds to requests in a timely manner. As a renter I appreciate this type of service.

Reviewed on Google Maps

6 June 2018

I am happy with all the service they provided.

Reviewed on Google Maps

6 June 2018

I like White Glove Property Management, they took away lot of my worries with the rentals and for me they are doing an excellent job.

Reviewed on Google Maps

6 June 2018

White Glove dispatched repair technician quickly and work was completed promptly.

Reviewed on Google Maps

2 April 2018

My brother and I JUST moved this past weekend. I looked at the reviews beforehand as I was a little weirded out that the showings were handled online vs in person. All in all, the whole process was great. We moved in within two weeks of applying. We were even able to move in early!  Everything is done online.. the lease, payments, conversations. That's probably the only reason I wouldn't give 5 stars as I would have liked to meet in person, but honestly everything was handled efficiently! I like that Megan emails whenever she's available, including evenings and weekends. This is the fastest leasing process I've had especially considering we have a service dog and a lot of places discriminate. Thanks so much Megan & Blake! More...

Reviewed on Yelp

25 March 2018

I rented my home from WGPM 3 years ago. The home was spotless and move in ready. Although minimal, my service requests were answered promptly and the service personnel were professional and efficient. As I move on, I’d like to thank Blake, Megan, Kelli and staff for the positive experience I had while living there. More...

Reviewed on Better Business Bureau

21 March 2018

Best Property Management company hands down... true professionals!  Love that they back their value proposition by putting 'skin in the game'...

Reviewed on Yelp

16 March 2018

Wonderful small business. These guys took care of me and my investment property. They really understand the rental market in this area. I used to do my own property management for my investment home and I was reluctant to give control over to a property management company. I didn't want others making decisions and I didn't want to pay someone else to do what I can do. Boy was I wrong. The additional rent they were able to get plus the extra time and headaches that I save pretty much means I break even. And soon I may be able to buy a second property. When I do, White Glove will be managing that one too. Blake and Megan are very good and professional with their communication and always respond quickly. Don't think twice if you're thinking about getting a property manager. You'll be so glad you went with these guys. More...

Reviewed on Google Maps

10 March 2018

White Glove has been managing my properties for the past year. I am very happy to have found them. I longer have to stress over phone calls from tenants. White Glove is very responsive in getting problems resolved and repairs made in a timely manner. More...

Reviewed on Google Maps

5 March 2018

Blake has been managing our property and working with Blake and his staff have been a good experience. Blake and his team are very professional, attentive, and a pleasure to work with.

Reviewed on Google Maps

5 March 2018

I have been with a White Glove for about a year and a half now. I'm so happy that I switched to them, they have saved me so much time, headache and money.

I use a number of management companies (in other parts of the country) and White Glove is the best. The most important thing I can say about Blake and his staff is that they are honest and I can depend upon them.
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Reviewed on Google Maps

5 March 2018

Working with White Glove has been an easy experience. The employees are very professional and friendly, always looking for a solution. Blake the owner, understand the urgency to get properties rented and tries his best to get the best price and good tenants. Would definitely, and have recommended them to my friend! More...

Reviewed on Google Maps

4 March 2018

Working with White Glove has been an easy experience. The employees are very professional and friendly, always looking for a solution. Blake the owner, understand the urgency to get properties rented and tries his best to get the best price and good tenants. Would definitely, and have recommended them to my friend! More...

Reviewed on Yelp

5 December 2017

How do we start this off.We love working with White Glove Property Management group as the customer service is just so amazing. Kelli from white glove is really on top of her stuff. The speed on how fast she responds to any of your messages is so fast and detailed. Honestly I've been working with many property management group but none like white glove. I would 10000% recommend anyone to this company.If a manager sees this please give Kelli and Kim a shout out they deserve it! Excellent employee of the month for sure. More...

Reviewed on Yelp

13 November 2017

The whole team is absolutely amazing!!! Super helpful staff! All request get done immediately.. best management team ever ! Thank you guys for all you do!!!

Reviewed on Yelp

24 October 2017

I would love to give Megan at White Glove Property Management a glowing review.  We were unable to proceed with our applications, and she responded immediately.  There was never any delay in communication, and our exchange was always pleasant.  Thank you, Megan for your assistance, and for helping us through this process.  We will definitely recommend you and your service to others.  I already sent your listing to a friend of mine who is very interested.  :) More...

Reviewed on Yelp

6 June 2017

It's been such a pleasure working with WGPM these many years. Their professionalism, integrity, and prompt service have given me much peace of mind, and I sincerely appreciate their dedication and hard work.

Reviewed on Google Maps

6 June 2017

We have been working with White Glove for over a year now and have ZERO complaints! Love the fast service. We are always kept informed about our property and any repairs are done fast and at a good price. This company is definitely one to trust with my property. More...

Reviewed on Google Maps

6 June 2017

White Glove PM have exceeded my expectations for managing my condo. I don't have to lift a finger and I appreciate the simple, online reporting.

Reviewed on Google Maps

6 June 2017

Great and quick service

Reviewed on Google Maps

11 January 2017

I have been a tenant of White Glove for over a year now and absolutely love my home. It is an old craftsman home so sometimes, things happen. Kim has been incredible assisting with the maintenance and set up of vendors. I appreciate her understanding and constant support. She treats her tenants very well as if they were the property owners themselves. Thank you Kim for helping me and continuing to support my family and our home!! More...

Reviewed on Yelp

19 December 2016

White Glove PM has exceeded my expectations for managing my condo. I don't have to lift a finger and I appreciate the simple, online reporting.

Reviewed on Yelp

30 November 2016

As good as it gets, indeed! Our experience with White Glove has been exceptional. Blake and his staff were very professional and extremely responsive as we looked to move into one of their beautiful properties in south county. We expressed a few "pipe dreams" and they made them all happen. First of all, we LOVE the agentless appointment-based entry system they use for showings. The whole process was entirely electronic (from showing to application to lease, etc) which really resonated with us because moving is a busy time and this streamlines the entire process and eliminates the emotionality and chaos we felt with realtor-shown properties. Every email we've sent has been responded to quickly and professionally. The service person they sent out when we required it was absolutely top-notch. They clearly care about their properties very much and have done everything possible to make sure we've had an A+ experience. Everyone we have dealt with has been terrific.  Thank you! More...

Reviewed on Yelp

30 November 2016

We had an exceptional experience with White Glove. We loved the system they use for agentless showings, the online process for application, the whole thing really suited us, but even moreso the beautiful home we've leased through them. But, the reason for this review is that every member of their team has gone above and beyond to ensure a positive experience for us. Even the vendor they sent out was excellent, friendly and professional. We give them two thumbs up! More...

Reviewed on Better Business Bureau

13 October 2016

White Glove Property Management is one the best management teams out there today. Blake, the owner, and his team have provided over the top expectational service for my family and I. We have resided in one of their rental properties for 2 years now. Over the course of these years we have worked with Blake one on one. Any of the few times we spoke he was very attentive and helpful. That goes for him and his entire team.    The same day I would put in the maintenance request via their portal, I would get a response same day. Amazing! The fact that they took the time to make my family feel like valued tenants was phenomenal. I don't know any other property management company that takes the time to care like that.    Highly recommend going through Blake and his team, whether it be a home owner or rental property. It was a pleasure working with them. We were over all satisfied! More...

Reviewed on Yelp

8 June 2016

White Glove Property Management is the best. Hands down. From inquiry to lease agreement you can count on honest answers, prompt responses and good old fashioned friendliness. Best property management firm I have ever had the pleasure of doing business with. Blake is wonderful!! More...

Reviewed on Yelp

6 June 2016

My mother specifically instructed me to write a good review for Blake because she can't express herself very well in English. My parents had a very special case with a tenant. The tenant was unrelentingly unreasonable to the point of harassment! The stress of the tenant lead them to seek out a property management company. My mom described the situation upon meeting up with Blake. He was very confident and said it is not a problem. She even made sure he understood how unreasonable the tenant was and Blake reassured her that he can handle it. Blake is always very responsive to our concerns and questions. He doesn't bow to the tenant's unreasonable demands, but also knows when is his responsibility to step up and take care of the situation. His responses are also always very professional.He managed this property for about a year, and has told us that he's never seen someone as unreasonable as our tenant. In the very end, the tenant actually sued us in court. Blake has been supportive along the way with evictions process and etc. He even took time to come to the court hearing. When the tenant was finally evicted, we also used his reference to sell the condo. He currently manages our other condo and it has been very smooth and worry free. More...

Reviewed on Google Maps

28 November 2015

Love White Glove. Their team is the best Property Management I have lived under. Blake is very professional, prompt, and friendly. I recommend going through their properties if you're looking for a place to lease in LA. Really appreciate them. More...

Reviewed on Yelp

18 November 2015

Blake and his staff were very professional and trustworthy. They managed our condo in Anaheim Hills for about two years. They got people in quickly with good rent. I would recommend their services to anybody and would definitely use them again. More...

Reviewed on Yelp

Q&As

Helping our clients realize the best ROI for their rental properties, while giving excellent service.

We used to hire PM's to manage our rental properties, and found it very difficult to find excellent service. So, we started our own PM service and built our process around the best interest of our owner clients.

At White Glove Property Management, we understand the unique needs of both owners and residents because:
We were tenants before we became owners.
We were owners before we became investors.
We were investors before we became property managers.