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WAVE HOUSE CLEANING PASADENA

Santa Monica, California

(826)

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Reviews (826)

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5/5

826 customer reviews

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15 August 2020

DON'T book a cleaning with wavehouse.

First cleaning: great. I recommended them to all my friends.

Second cleaning: great until I realized my favorite necklace was STOLEN. When I left the house that am I had forgotten to lock my jewelry up. I thought about it, stressed about it even, but it would have been a tremendous hassle to leave work in the middle of the day to come back and do it. I figured, they seem trustworthy and just took a chance. When I came home my favorite (most expensive) necklace was gone. I was devastated. When I reported it they didn't charge me for that cleaning and offered 50% off for the subsequent cleaning. Since this place is so cheap, I decided to give them another shot. What was I thinking?

Third cleaning: they just never showed up. When I reached out they said sorry and asked if I wanted to reschedule. I said absolutely not.

Again, don't book this place.
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23 November 2019

The housekeeper they sent was fast, nice, knew what she was doing and for someone like me hard to please, she exceeded my expectations. I believe her name was Diana.  I will be requesting her next time.  I highly recommend the company but especially Diana. More...

Reviewed on Yelp

22 November 2019

We were very happy with our initial deep cleaning from Wave. The team was thorough, prompt and the house looks great! We look forward to having them back on a bi-weekly basis. Great pricing, great customer service - highly recommend. More...

Reviewed on Yelp

21 November 2019

I have been using this service for over a year now. My primary concerns with this kind of service are twofold : the quality of the cleaning and more importantly the personalities of the person/s who show/s up for service. On both grounds I and my wife we have been very satisfied. More...

Reviewed on Yelp

20 November 2019

These guys are fast and so professional, I have used them 3 times to clean units after a resident move out. They are always on time and do a spectacular job.

Reviewed on Yelp

13 November 2019

I scheduled a cleaning for my 3 bedroom apartment with Wave House Cleaning and they were extremely professional from start to finish. Karla came out within the allotted time and did an amazing job! Highly recommend. More...

Reviewed on Yelp

9 November 2019

Omar was very nice. I was able to call and get same day service.  Only had our 2 bathrooms and kitchen done. Should've had the whole house done.

Reviewed on Yelp

8 November 2019

Excellent service! I needed to hire housecleaners last minute and I was able to book Wave so quickly online - their crew arrived within a couple of hours and did a phenomenal job. So efficient and friendly!

Reviewed on Yelp

8 November 2019

I've had only positive experiences with Wave House Cleaning. They do a dependably good job cleaning our home. In fact, they tend to exceed my expectations. Even our bathroom, where the grout tends to collect mildew, they somehow manage to get squeaky clean. I have no concerns with different housekeepers cleaning out home each time. They are trustworthy and consistent in their approach to cleaning. I couldn't be happier I discovers this company. More...

Reviewed on Yelp

7 November 2019

Great customer service and my house was SPOTLESS! I usually do all of the light cleaning myself, but cant be bothered to scrub hard to reach places. They arrived on time and asked some questions on what needs to attention in cleaning. Bathroom tiles, windows, and the kitchen stove and oven were the points of interest along with the rest of the house. They were quick and detailed in their work. Will be hiring them again. More...

Reviewed on Yelp

25 October 2019

Wave Cleaning was awesome from scheduling to payment. They cleaned our apartment and took care of the windows like we asked. We are now loyal customers

Reviewed on Yelp

25 October 2019

You wrote a review for Wave House Cleaning 17 minutes ago 5.0 star rating 10/25/2019 Wave House Cleaning, where do I begin! .  I have a young man named Cesar who is a dream come true.  I live in Gilbert and I have been fortunate enough to have Cesar come to our home for the past 6 months.  I called their agency on a whim, very cautiously and to my wonderful surprise Cesar showed up and took care of our house to the point that I was able to do the white glove test when it came to the dust, that seems to take over your house no matter what you do here in AZ.  I have a pretty clean home but when Cesar leaves here I realize that he makes my home look like it is still brand new!!!!!!!! My husband and I are from the east coast and moved to AZ 4 years ago. My husband works at the hospital & I work in the corporate world and I have customers both domestically and abroad. So when I am home I am always on the phone working and it is then that I actually  see all of the dust and realize its time to call Cesar & that our home is in need of a quick clean & dusting. Cesar arrives on time and I head into my office and Cesar brings in his supplies and immediately goes to work.  It is always so surprising when I look up from my office and 3-4 hours later Cesar appears and knocks on the door to say I am finished.  I say your finished.... already.... and he smiles and says yes.  I quickly leave the office and briefly survey my clean home and immediately reach for my wallet to give him a well deserved tip... and as I walk him to the door I am thrilled that my home is spotless and clean and the dust...... what dust..... is now gone ... at least for now and then that's OK because Cesar will be here in a couple of weeks and this beautiful dance will begin again.Cesar is a very friendly, quiet, detailed, young man with a young family.  He has a kind heart and a gracious smile and I enjoy him so much that I will not use anyone else.  So to anyone who looking for a super star in Gilbert, Chandler, Mesa, Tempe, Scottsdale area please call Wave House Cleaning and ask for Cesar.  I will also say on his behalf...1.  if you are like myself  and you want a professional service and someone who understands and respects your need for privacy and handles his work without drama in a quiet and professional manner & 2. you have a home that needs a little maintenance attention or TLC,  & 3 you are a person who understands great work and a man who pays attention to detail.... 4. and last but not least you understand the benefit of providing a well deserved tip as you would to anyone else who provides excellent service....then Cesar is your man!.  Just make sure you are up front with his agency and let them know exactly what you want ( cleaning/dusting window sills, baseboards, patios, refrigerators, microwaves, cabinets, laundry....etc)  I personally don't need those services (outside of dusting & general cleaning)  however if you do then tell the agency up front and Cesar will assist you in any way he can.  Thanks again Wave House Cleaning and most important thanks again Cesar for a job well done.   PS  the online service, quotes and pricing are all great and easy to schedule.  We are happy and you will be too.  Mel&Jay More...

Reviewed on Yelp

24 October 2019

I've been using Wave House Cleaning for the past year.  Their cleaners do an excellent job. They are the only cleaning service I've wanted to work with on an ongoing basis.  The prices are great and the booking is easy. It's nice to find a company that has wonderful customer service and really delivers! More...

Reviewed on Yelp

22 October 2019

Wavehouse's price is reasonable and the quality of their work is good. Overall, I am very satisfied with the work they do at my home. However, like with any other cleaning services some cleaning teams are better than others... but if there's ever any issue their customer service is responsive and helpful. I plan on continuing using their services for the foreseeable future. More...

Reviewed on Yelp

21 October 2019

I'm very happy with the cleaning service Wave provided. I will be using them on a monthly basis. The staff was responsive and very professional.

Reviewed on Yelp

9 October 2019

It is hard to find cleaners who are thorough, efficient and arrive on time. After searching for a great cleaning service in LA for a few years, I only found mediocre until I finally came across Wave who meet all my expectations. They always work efficiently and leave my home sparkling More...

Reviewed on Yelp

8 October 2019

I have moved to a much bigger house in another city and still impressed with Wave Cleaning. Great customer service, ease of scheduling, punctual, competitive prices, and impeccable cleaning! What more can I ask? :)

Reviewed on Yelp

30 September 2019

I was very happy with this service. It was easy to schedule. Paying on line was convenient. The two women arrived at the agreed upon time. They did a thorough job and were very fast. I will use this company again. More...

Reviewed on Yelp

28 September 2019

Martha cleans my house about once a month! She is super quick and super efficient! I have always been super happy with the results. Thank you Martha!

Reviewed on Yelp

28 September 2019

Martha has always given me the best experience here! She cleans my house about once a month and does such an outstanding job every single time. She’s also extremely sweet! Thank you Martha!! More...

Reviewed on Google Maps

24 September 2019

Quality clean by friendly professionals. Only 4 stars because the pros have been late a few times.

Reviewed on Google Maps

16 September 2019

I've used this service twice and am very satisfied with the results. The ladies that have come over are friendly, efficient, and professional. Also super fast. It would take me all day to do what they do in a couple hours. I love it and am very grateful to them.  My apartment is 2 stories but that doesn't cost more or slow them down. It's such a great privilege to have this kind of help at a very affordable price. More...

Reviewed on Yelp

15 September 2019

Been using wave for over a year, they do a great job are trustworthy and fast. We only use natural products so we provide them for the cleaners. Anytime there's an issue Carla is able to help. We're happy with our services. More...

Reviewed on Google Maps

9 September 2019

Been using wave for over a year, they do a great job are trustworthy and fast. We only use natural products so we provide them for the cleaners. Anytime there's an issue Carla is able to help. We're happy with our services. More...

Reviewed on Yelp

8 September 2019

I had been contemplating getting a cleaning service for a while but, kept on thinking to myself I should save the money and save the extravagance. Until one day I looked around my house after having a project finish in it and it was a complete mess. I needed help and I literally didn't know where to turn. I found Wave House Cleaning on Yelp and what attracted me to them was that they were family-owned, had 10 plus years of experience, and they were located close to me. I went on their website and easily created a profile to book my first session online. I was called the very next day and they were extremely warm and gracious on the phone. Offered to answer any questions I had and assured me of their arrival. The girls came spot on time with all of their own equipment and were done way before the expected amount of time. They were thorough, fast and even cleaned underneath items which I greatly appreciated. The best part? This was for a way cheaper price than what I had thought it was going to be. And even cheaper if you stay with them to do monthly or weekly maintenance. I am SO happy I found Wave House Cleaning. I have already forwarded their info to my Mom and my Yoga teacher! More...

Reviewed on Google Maps

8 September 2019

Blanca did a superb job. Our home was left sparkling clean; she was very efficient, professional and did a very thorough job. Easy online system to make appointment. Will use Wave again. More...

Reviewed on Google Maps

8 September 2019

What can I say Wave House came through once again. My house was a total disaster . I thought they would come in and take one look and leave, but, no they went right to work. I had to leave when I came back my home was clean, boy it felt good. Thank you Wave. More...

Reviewed on Yelp

7 September 2019

I had been contemplating getting a cleaning service for a while but, kept on thinking to myself I should save the money and save the extravagance. Until one day I looked around at my house after having a project finish in it and it was a complete mess. I needed help and I literally didn't know where to turn. I found Wave House Cleaning on Yelp and what attracted me to them was that they were family-owned, had 10 plus years of experience, and they were located close to me. I went on their website and easily created a profile to book my first session online. I was called the very next day and they were extremely warm and gracious on the phone. Offered to answer any questions I had and assured me of their arrival. The girls came spot on time with all of their own equipment and were done way before the expected amount of time. They were thorough, fast and even cleaned underneath items which I greatly appreciated. The best part? This was for a way cheaper price than what I had thought it was going to be. And even cheaper if you stay with them to do monthly or weekly maintenance. I am SO happy I found Wave House Cleaning. I have already forwarded their info to my Mom and my Yoga teacher! More...

Reviewed on Yelp

29 August 2019

I just started using this service and I am very pleased. They stay for a few hours, but only charge you the one fee up front, which I love. Both girls that have come have been very pleasant and hard working. They also have an easy to use app to book the service and can often do same day or next day cleaning, which is so nice for busy people! I am getting my third cleaning in two weeks. Very satisfied. More...

Reviewed on Google Maps

20 August 2019

Amazing Results and costumer service. It was really easy to set up the appointment. I had to change it a few times and they were very accommodating. I'm extremely picky and they really went above and beyond for me. I'm very grateful to have found them. Best cleaning service ever! More...

Reviewed on Yelp

19 August 2019

The Cleaner was on time and very respectful, she seemed like a very nice lady, we had a few pet peeves with out art work in the house that we mentioned to Wave house and they did a great job at it. The application was easy to follow, will definitely use this service again. More...

Reviewed on Yelp

18 August 2019

It's been kind of hit and miss. We've had Sandra who was great and friendly and thorough, and we've had...not Sandra, who kept her dark shades on the whole time, acted sketchy and did a pretty lousy job. They seem to have a hard time managing details at times I.e. they repeatedly sent men to clean my home when they had been unambiguously told I was not comfortable with men in my home in that capacity.On the other hand, they are a great value and I've never had to deal with a cancellation. More...

Reviewed on Yelp

17 August 2019

I've been using Wave House cleaning for years and they have never failed to disappoint. I highly recommend them.

Reviewed on Yelp

15 August 2019

Have used Wave for over a year now, off and on. The last cleaner they sent to our house finally convinced me that I should stick with them. He was FANTASTIC. So detailed!! The house was spotless!! Will definitely only request him in the future -- but if Wave has more cleaners like him, then they have a dedicated client right here. More...

Reviewed on Yelp

9 August 2019

I've been using Wave house cleaning for the past several months and I would definitely recommend. My place is always sparkling. Their online booking is super easy to use.  The reason for the 4 stars is for their communication. Sometimes I've had to email them to change or update something and at times I don't get a response so I have to follow up.  They have also been a few times that I have to call and no one ever picks up.  This had happened a few times.  Overall everyone had been friendly, my place looks great, and the price is very reasonable.  I suggest giving them a try! More...

Reviewed on Yelp

8 August 2019

I have used Wave a few times over the years. Right now for a bi-weekly cleaning. I've been really happy. The cleaners do a good job, they are reliable and the company is easy to communicate with for scheduling/scheduling changes and you can pay online.

Reviewed on Yelp

31 July 2019

The cleaning professionals did an excellent job again.  Nice to come home and not worry about cleaning!

Reviewed on Yelp

29 July 2019

I've used wave house cleaning twice now, and i'm so glad i did! it is so convenient to book, they are very professional and nice, and they are great at cleaning the house!!

Reviewed on Yelp

25 July 2019

I am incredibly grateful to Wave house cleaning for doing such a great job! We were so impressed with their work and so happy and at peace in our home after their hard work that we have decided to have a monthly cleaning! It is so worth it. Thank you, Wave House Cleaning!! So easy and trustworthy. More...

Reviewed on Google Maps

24 July 2019

Wave House Cleaning has been cleaning my house on a regular basis for about six months now. Each time they've done a fantastic job, shown up on time, and left the place sparkling clean. Add to that their fantastic customer service via email and phone and I'll be a customer for a long long time More...

Reviewed on Yelp

19 July 2019

Great job. Excellent friendly service and they efficiently finish the job on time. I will definitely hire the service again.

Reviewed on Yelp

18 July 2019

Two ladies did a GREAT job cleaning my apartment this afternoon. I've used other services in the past and was always disappointed by cleaners who cut corners. That wasn't a problem with Wave House Cleaning. I told them I had family visiting the next day, and that I needed pretty much everything scrubbed down. They took care of it all! I would definitely book them again. More...

Reviewed on Yelp

18 July 2019

I booked a last minute cleaning services on Saturday for the same day and they did a great job accommodating my appointment. I was very excited since the beginning. They arrived in the hour time, they were very polite, professionals and friendly.  I left the house and when I came back I couldn't believe the clean, tidy and sparkling that my house was. I haven't seen my house so clean since I moved in.  I'm super happy with the service. I booked the service every two weeks and I recommended to my colleague and family. Superior service, friendly team, details oriented, always looking to clean where others usually don't reach. Thank you. More...

Reviewed on Yelp

16 July 2019

I tried Wave House Cleaning for the first time for cleaning out my dryer vent and steam cleaning. I had called 2 other companies on a Saturday but Wave House Cleaning was the only one return my call. I was able to schedule with him quickly.My technician was extremely professional, friendly & most IMPORTANTLY, punctual! He called 45 minutes prior to arrival to let me know he was on the way. He explained what not to use when cleaning pet stains on my carpet and why. It was raining when he came, yet he went above and beyond when I asked him to remove a bird's nest out of a side vent (outside his of scope of work).My carpet looks like new and my dryer works a whole lot better. Not sure about all of their other services but as far as dryer duct cleaning and carpets go - I HIGHLY recommend them. More...

Reviewed on Google Maps

9 July 2019

The cleaning professionals did an excellent job! Great attention to detail. Everything was very easy to set up online and we knew what to expect. We will definitely be using this service again. More...

Reviewed on Google Maps

7 July 2019

They do a good job deep cleaning the house. They sometimes miss a few spots but definitely a  reasonable price and good people.

Reviewed on Yelp