Watchmen will provide you with certified, licensed, insured, and bonded Security Officers. Each Security Professional has been screened to the standards of the Bureau of Security and Investigative Services (BSIS).
I. Our pre-employment background investigation far exceeds that of most security firms by implementing a pre-employment inventory and interview.
Furthermore, our personnel all submit to a battery of aptitude test, drug screening, and extensive in-service training regarding criminal law and police defensive tactics. Prior to commencement of a contract with Watchmen.
II. Watchmen offers supervisory personnel to insure strict adherence to our general orders and your rules, regulations and ordinances. Watchmen supervisors are utilized as a liaison between Watchmen and our clients. Supervisors are on duty 24 hours a day, 365 days per year for your convenience and will regularly make spot checks to prevent the issue of complacency. It is our belief that in order to assure the best quality of service that we stand by, we must keep close relationships with our personnel both on and off duty.
III. At Watchmen, all of our security officers will be equipped with two-way radios or equivalent to ensure constant communication with our management team.
IV. Each and every security officer will be in-serviced regularly regarding your specific site to further enhance the protection we provide. Watchmen has taken a unique approach to the business of contract security. Many of our competitors employ minimally screened and trained officers. Our approach involves a proactive theory of well-groomed, exceptionally trained, uniformed security officers. Our strategy entails several steps to mitigate the possibility and opportunity for theft of property, or injury to persons within the facility. The following is an overview of our Security Officer Project:
V. The quality we bring to your environment begins long before you see our security officers. Watchmen has resolved to make the recruitment and training of our personnel the key to our success.
Watchmen conducts training that exceeds that of any of our competitor’s programs. The knowledge of our management team is passed on to our new employees. In addition to the state mandated certification courses, Watchmen personnel must continue ongoing courses.
VI. Our uniformed security officers are trained to act as a criminal deterrent by adopting the principals of the C.S.O.P (community service officer program) methodology. Simply put, our officers are encouraged to be an approachable source of information to patrons, residents and employees. Letting the public know that we are there for them generates a feeling of community and safety.
The placement of our security officers is what generally places Watchmen in the position to confidently describe the implementation of our security officer project as authentic. Our Security officers are trained to make visible foot patrols throughout their posts in undetermined patterns. We encourage our personnel to interact with your patrons and employees in addition to standing a fixed post.
Watchmen has developed a theory of
“Community Oriented Patrolling.” The management, having over twenty combined years of security experience, has realized that prevention of crime can be accomplished by utilizing tactical approaches and communicating with community members, rather than accusations and the traditional methods of our predecessors. The art of verbal judo is commonplace in our organization and has often been effective in deescalating volatile situations.
VII. Our uniformed security officers are outfitted with police-type uniforms. Our corporate general orders, require that our personnel keep their uniforms pressed and clean at all times. Their shoes are polished; military-style and are well groomed. We pride ourselves on the appearance of our personnel, as they are representing our agency at your facilities.
VIII. Watchmen supervisors are charged with scheduling, assigning security posts, and acting as liaison between the Board of Directors and our client. Supervisory personnel are available to you 24 hours every day in order maintain quality assurance and customer service on behalf of Watchmen.
24 Hour Customer Service
Our offices are staffed around the clock with customer service representatives for your convenience. Our customer service representatives are not salespeople; they are security professionals assigned to administrative functions.
Desk personnel are utilized as watch-commanders with full authority to make supervisory decisions for Watchmen.
Watchmen stands above our competitors by providing an open line of communication with our clientele 24/7 365 days per year
Watchmen will provide you with a breakdown of our costing specifications. Watchmen maintains a philosophy that in order to retain the highest quality security professionals in the industry, we must compensate them to their qualifications. Watchmen has resolved to reduce our profit margin rather than decrease a security officer’s salary. Our costing structure provides for a well-paid security professional and a conservative rate to our client.
Watchmen maintains insurance that exceeds the minimum coverage obtained by most of our competitors. Our Insurance Division recommends that in order to protect our assets as well as yours, we must maintain financial security in full force and effect at a level that far exceeds industry standard.
You can significantly reduce your liability with our $3 Million comprehensive Insurance Policy
Security Service Project Schedule
Understanding the scope and schedule for many projects, Watchmen will put together a first class team of security professionals who we think are particularly suited to the project. We have selected prospective supervisory personnel on their ability and suitability for the type of project, and their availability to begin in a timely manner if we are fortunate enough to be appointed.
Watchmen will partner with you in every stage of your project and act as both consultants and colleagues to work in a manner commensurate with both of our agency’s relative skills bringing greatly enhanced value to the project.
Watchmen is always friendly, responsive and genuinely cares about their customers. They have helped us with emergency security and standing guards as well as our nightly patrols.
Thank you for being a valued client and for your review. We love working with you all.