WAGS Indoor Dog Park

Let me start off by saying, I missed my trip cause of these animals (owners Devyn, Neil, office manager) and was charged $400 to keep my GSD for one day. I prepaid $300 (six days) for a suite (never do that with them, they will scam you). They saw the dog ahead of time and approved his stay. (I specified to them nobody would take my dog in since he's not neutered/trained). I dropped him off @ 10 am and had to catch a flight in NY. At 4 pm I get a text saying dog has anxiety and there are damages. They self-assessed damages @ $100 and charged my card without my consent. Next morning @ 9 am I picked up my dog all crippled, dehydrated, and weak from a small crate instead of a suite. Neil (the husband) began to upsell their training services and stated my $250 credit can be used towards that. When I declined, then the response was well then we'll use that money for the damages that are really no more than $100. They were also moving him (dog) from crate to crate to justify the damages. I paid for a bigger space and if the dog was nervous he should of been confined to one suite (not crate). They made all of the wrong decisions and dumped it all on me. Rover is a better alternative in my opinion. When the dog was brought back home he was severely dehydrated. (there was no water in the crate). Drank for 5 min non stop. They kept him without water overnight. I lost thousands of dollars on my flight, hotel, dog boarding. Dog was hospitalized for the first time in his 4.5 years. My attorney discouraged any reviews but I don't want anyone else getting hurt. More...