Von Aries Kennels

Now, I debated on writing this review but based on how they are handling the reviews it is clear they are not taking responsibility for what is going on in their facility. They are also attempting to control the narrative of this by having individuals write positive reviews and not allowing comments on their facebook page.

We have used this facility twice now. The first time I would have rated it a 4/5. The only issue at that time is that my dog, who does not have anxiety, came back to us and had licked her jowls to the point of bleeding. Staff was worried about it and only thing that might have been better care would have been to call me.

This most recent time though is horrendous. Firstly when we called they made it sound as if there was a general upper respiratory infection going around all the kennels, compared it to sending your child to daycare. Then when we get there have us sign a waiver, stating they are not responsible for any sickness but again was played off as if this was not a big deal.

We get our dogs back and again my dog had bleeding the jowls but this time no discussion. Then both of them developed this terrible cough, one of our dogs is incredibly frail and we have been to the vet twice in the last week and we are working hard to make sure he does not develop a pneumonia, because he may not make it through that. To be clear, per my discussions with associates of mine who work in the veterinary business, this is the only kennel near by with a current outbreak.

This kennel has shown that they do not care about dogs and only profit. They should have made it clear on the phone that they have a current outbreak in there kennel and then again when we dropped off the dogs. Although at that time it would have been too late because we were leaving immediately after. They need to shut down and do a deep cleaning for the good of their clientele. They will likely respond and say their vet said it was ok but I highly doubt that a medical professional would make such a broad statement, I am sure they would have said to not bring our frail dog there. More...

Today 12/17/22 my dog Zoe had an 8:00 am grooming appointment. The staff apparently decided that appointment time did not matter to them, at 12:00 she was still not done. Normally it takes roughly 2-2 1/2 hrs. for her grooming. Even when I had 2 huskies 3 hrs max. Been a customer for 6 years or so. They claimed it was because of the holiday, not buying into that. They require appointments for grooming but apparently appointment times and steady customers don’t really matter to them. More...

Oliver is always loved and cared for. Trust them with his care.

Reviewed on Google Maps

Very nice clean facility... Very nice staff... Thank you for taking care of our dog Khloe : )

Reviewed on Google Maps

I had my dog louie trained here, boarded probably 10+ times here, and was groomed here several times. Never had a problem. The owners are great.

Reviewed on Google Maps