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UBreakiFix in West Pines

Pembroke Pines, Florida

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uBreakiFix in West Pines, FL specializes in cell phone repair, cracked screen repair, and battery replacement, whether it is an Apple iPhone, Samsung Galaxy or Google Pixel. We also specialize in electronics repair, game console repair, tablet repair, and computer repairs.

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Reviews (14)

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14 customer reviews

13 December 2020

Location:1800 NW 122nd.Terrace P.Pines 33026Two young gentlemen works in this shop. Welcoming, friendly & helpful. Diagnosed your iPhone in front of you if you really need a battery to be replaced. They will bring out a sealed box of your battery replacement & scan the SKU# to verify that a new battery is being put into. I would recommend this place. Thank you guys. More...

Reviewed on Yelp

9 December 2020

Went in to get my phone fix and the nice guy that morning just took a bunch of dust of the port of the phone was a huge help

Reviewed on Yelp

30 October 2020

Absolut nightmare!!! Stay as far as possible from the Pembroke Pines location as possible. I took my my brand new phone in for a screen repair and there technician damaged the phone. It has now been 5 days and no solution in sight. To top things off, they are giving me attitude when I call in for an update. More...

Reviewed on Facebook

25 October 2020

They simply refused to replace my battery because I didn't show up at the right time....talk about really bad customer service

Reviewed on Facebook

12 October 2020

Work is of high quality very professional and quick repair...Service is very good also following CDC guidelines would surely recommend...

Reviewed on Yelp

6 October 2020

Excellent customer service and honest! I came in with my son's iPad that wasn't charging and they immediately looked at it and told me what was wrong. So glad I came here will definitely come back for all my repairs. More...

Reviewed on Yelp

18 September 2020

This company's employees have no clue what good customer service entails. They take customers for granted and they treat customers like garbage. I brought in my device for repair on Tuesday, 9/15. The tech Cenniel W represented to me that they would call me later that day or the next day with the diagnosis and that whatever repair that would be needed would be done by Friday, Sept 18. By Friday, Sept 18 at 6 pm, I had not received any communication whatsoever from this company. I had to phone them in order to find out the status. Turns out they had not done anything on my computer. All Caleb did was make insincere apologies and mealy-mouthed excuses but he still wanted to perform the undiagnosed repair and charge me full price for it. Fat chance! Sadly, these kids that work there seem to have an attitude that they are doing customers and the world a huge favor by even showing up to the store. None of those I spoke with there exhibited the vaunted passion for their work and caring for customers that this company's website boasts about. If there was some delay in the time frame they promised me, the least they could have done is what common courtesy would dictate which is to phone me and give me an update, but these discourteous, inconsiderate, thoughtless, selfish, and self-justifying ingrates with no experience in business that work there could not even be bothered to do that. I do not recommend dealing with this company. More...

Reviewed on Yelp

11 September 2020

I've just picked up my laptop that had a battery replaced today. Mat has been super nice and professional. All of the staff are very kind. I brought in the battery replacement myself, Mat told me he'd call me when it was done. I don't even think 2 and a half hours had gone by when I got a call saying it was ready. They did a great job, replaced all the hardware (screws, etc) and left it looking good as new. I could not be happier. In these difficult times, with so many of us unemployed its really a surprise when someone isn't trying to rip you off. I appreciate them being fair with the pricing and honest about the time to fix. I will be recommending Mat & this location to my family and friends. They also fix mobile phones. Really great to have a repair company like this in the neighborhood! More...

Reviewed on Yelp

26 August 2020

Very thankful for the guys at this location!! Twice I've been here. The first time I was told that my Apple Watch could not be repaired and I would've saved a lot of time if I would've just listened. I tried fixing it at home and I had to buy a new one anyways. Just yesterday I went in because my charger broke inside the charger port of my iPad and immediately I was taken care of. The gentleman who works in the front took it back and within five minutes got it right out and didn't even charge me a penny for his time. I was very appreciative. when I had checked online what it would cost it was (around 250) for a repair at Apple or I would possibly have to get a new iPad altogether. I use my iPad for teaching every day and truth be told with everything going on with Covid getting an appointment with Apple repair is a nightmare. Point is, if u need something fixed and its repairable they'll take care of it for it you! More...

Reviewed on Yelp

28 July 2020

What a great staff at this location ! They are very knowledgeable and solution oriented! They are my smartphone/tablet go to for any repairs I need These guys get it done!!

Reviewed on Yelp

1 July 2020

This is the second time here, they are awesome! Both my husband and I had trouble hearing on our phones. Of course Apple & At&t tried you get us to buy new iPhones. The guys here fixed the problem in under ten minutes! So friendly, honest and helpful. More...

Reviewed on Yelp

9 June 2020

Super friendly, knowledgeable staff. Fixed my Mac book pro within minutes! Not the first time I've been there, also resolved issues with an iPhone that wasn't charging.

Reviewed on Yelp

1 May 2020

My phone would not go on, so I went to ATT where I purchased it, and they couldn't fix it, they recommended UBREAKIFIX. I decided to go to another place that repairs phones. They were charging me 160.00 dollars to repair it, which I thought was too much. So I went to UBREAKIFIX I told them the problem, in less than 5 minutes my phone was working. They didn't charge me. Thank you for the great service and honesty. I give them 5 stars. More...

Reviewed on Facebook

30 April 2020

So I came 2 weeks ago with an iPhone X having problem with the screen. They charged me like 180 dollar for the screen, the next day this screen was having issues I called to take the phone back again but then the problem seems to got fixed by itself. But today the phone just turned a white line on the screen so I took it to them and they wanted me to pay again. Please don't take your phone to this place even if they talk you good about their warranty that doesn't work for anything. More...

Reviewed on Yelp