The Westin Wilmington
Wilmington, Delaware, New Castle
(469)
Wilmington, Delaware, New Castle
(469)
469 customer reviews
Paul Reed Sr.
Everything was great.
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mehul s
Nice hotel with adjacent chase center..
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TripAdvisor Reviewer
Unscheduled drive from Boston to Norfolk. At 10PM, made reservation on Marriott App. Easy to find off I-95. Very friendly staff at check in. Although reservation made 90 min before arrival, they had room key etc ready. Free parking next to property. Well lit. ||I was surprised to learn the property does not have concierge lounge. I don't think I've stayed at a Westin without prior to this stay (Marriott Ambassador, so frequently stay at Westins). I had to use points towards breakfast, which was nice, but I dislike having to take the extra time to order & pay for breakfast. ||Room was nice, quiet, and had the "Heavenly Bed". Best bed in the Marriott system (except possibly Ritz Carltons). ||Check out was easy & correct. More...
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Sandra Witt
Alonzo at the River Rock was one of the best bartenders around. We had drinks before dinner, came back after and he remembered ours drinks and took great care to give wonderful customer service!! Thanks for making it a nice night
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Elizabeth
I was recently in a ten day trial and set up our war room in the Law Center of this hotel and everything was amazing. Great space, service, food and amenities. The shuttle service took us to anywhere we needed to go and the Law Center is perfect for law firm working space. I would highly recommend to anyone staying in Wilmington for a trial More...
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ZachVanValkenburgh
My overall stay was excellent. Friendliest staff I've encountered in years. Would highly recommend folks to stay here.
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Rosana Santos
Maravilhosa.
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Tommy Kromer
Excellent shower, and excellent bed, which is almost all that matters. Paid with points as a random stop on the way to NYC. Nice location, clean, reasonably quiet, and good staff. More...
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Jeremiah Smith
Decent place we have our company meetings here, food is pretty standard hotel food. Staff is always accommodating
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BusinessTraveler
Not in walking distance to the courthouse but in a better neighborhood. One of the newer hotels so relatively clean, though not consistent room to room.
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LBJ
Everything was awesome . Everything was awesome..this survey..not so much
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Trip.com Member
The hotel service is very good, the equipment is very new, and it feels safer than the other hotels in this time. The room is large, comfortable, and the location is good. It's not too far away if you drive. More...
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FrequentTraveler
Consistently excellent service and quality all around
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TripAdvisor Reviewer
Had a big group stay there for business trip. Staff had room keys all ready upon check-in and made our arrival flawless. .. the group barely had to break stride walking in towards their rooms after entry. Staff was extremely friendly and rooms were clean, new and ideal for a quick stop. Also several quality restaurants and entertainment options all in walking distance. If you have a group coming in for business, you should stay here and book through Shanice, a true top professional in her field. A+ More...
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Verified Hotel Guest
Front desk/concierge very helpful, efficient and accommodating.
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TripAdvisor Reviewer
From the moment I walked in the Westin Wilmington, I was met with a smile from Micheal Rice. ||Any request I made was also met with a smile and completed efficiently. From printing out documents I needed for my meeting to providing me with change to tip my shuttle driver and everything in between. ||I was made to feel as a valued customer each and every encounter. ||If I could make one observation, it would be the bathtub drained rather slowly. ||Based on this stay, I will be back to this hotel ||Oh, and the food was great!! More...
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MelissaD
If you want to stay at a hotel with clean, comfortable rooms and fabulous people (staff) look no further than the Wilmington Westin!!
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LisaM
Great stay! Extremely friendly and helpful. I was a little dissapointed with the pool...needs update. Otherwise excellent!!!
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Pearlie Christon
From start to finish my experience in this hotel was amazing.Great place, neat and clean. Interior was superb. Comfortable and large bedrooms. Staff was friendly.Everything well managed in this place. Great view. Highly recommended. More...
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Shannon Parry
Very professional staff. Nice clean room. Food was on point. He have a 16 month old, they were very accommodating!
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Tami Williams
Beautiful, clean place can't wait to visit again.
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MsFAITH Bennett
Very nice!!!!
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Jay W.
Stayed here after a function at the Chase Center. Perfect! That's all I'm goin to say.
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Dean Marino
Very friendly
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MDodge
This location offered wonderful and excellent customer service. The staff is very helpful and assisted us in ideas about the area and about options at the hotel. This is a great location.
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HarttoHart
Hart to Hart. I enjoyed my stay but they were understaffed.
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Hotels.com reviewer
Clean, fresh hotel. Nice decor, good location. Only complaint: dripping shower, slightly broken shower head. Would stay here again.
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Marti
We spent one night at the Westin Wilmington, DE riverfront location. Our stay was in conjunction with attendance at my 50 year high school reunion. This is an excellent location for the surrounding Wilmington attractions and we really enjoyed our overnight stay and would definitely stay here again. More...
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Josiah Church
Great place to work
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Nick
Great place. Convenient location along riverfront. Staff was great. Food and drink were terrific. Awesome bus service as well!
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jtdj a
Friendly. Clean and p rrc professional staff. Great rates
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SharonandBernard
This Westin location is comfortable, clean and accommodating. The staff members are helpful and kind. They made sure we had everything we need. The location is about five years old. The area is up and coming. It’s family and pet friendly. We’re surely returning soon with our Kadence. More...
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DanielleA
This is my second time staying at the Westin for my yearly veterinary conference. We’ve had nothing but wonderful experiences there! The staff is wonderfully anticipative of our needs and very accommodating. Hotel and it’s entirety is beautiful and spacious and very accommodating. Super clean. Excellent service all around! More...
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HApplewhite
Awesome staff. Clean rooms, comfortable beds And excellent service!!!
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SanFranKid
Very friendly front desk staff, good service, and relaxing lobby bar! The rooms are very clean and the service a exceptional. A nice gem, a short drive away from downtown. More...
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TripAdvisor Reviewer
Stayed for a business trip to Wilmington and will definitely be back. Rooms were spacious and clean. Lobby staff were very helpful. Lobby restaurant and bar were packed and looked great although I will have to try on next visit. Location once close by construction is complete cant be best. I have stayed at most other properties on the area and they are all generally in need of a major face lift. More...
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Cameron Mackenzie
Great location!!! i enjoyed allot at this place with new friends. we come last weekend at this hotel. room was neat and clean. lovely atmosphere. must recommended. food was amazing. 5 star for their brilliant services. More...
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Bob
Great for business stays.
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AAA
From start to finish the Westin was awesome
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TripAdvisor Reviewer
Over the place is good. Needs some super minor updates. Everything was clean. They had a kid bin and my little ones got to pick two toys! However, I was disappointed with breakfast. I order two pastry dishes (4 small pastries total) and one fruit plate (maybe a cup of fruit and some strawberry dip). It cost $28.80. That was way of priced. More...
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Robert Mapp
Very nice hotel. Didn't get to try the restaurant or the bar as we arrived right at closing time. Nice and modern accommodations. Friendly bartender and staff. Would definitely stay there again. More...
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TripAdvisor Reviewer
Locale, service, amenities and good food. This place has it all!||Nestled in a riverfront area, not immediate on the river front but pretty dang close, this Westin is enthralled with restaurants, breweries, a beautiful river walk that goes for miles and much more. ||Everyone at this location is very pleasant and professional. The amenities are what you would expect at many Westin’s to include the restaurant. The rooms are clean and comfortable. This is my go to hotel in this area. More...
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Jody A. Smith
Locale, service, amenities and good food. This place has it all!Nestled in a riverfront area, not immediate on the river front but pretty dang close, this Westin is enthralled with restaurants, breweries, a beautiful river walk that goes for miles and much more. Everyone at this location is very pleasant and professional. The amenities are what you would expect at many Westin’s to include the restaurant. The rooms are clean and comfortable. This is my go to hotel in this area. More...
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WeddingParty
Wedding was next door so easy to get to. Rooms were too dark and couldn't see my makeup properly.
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Jacqueline Johnson
The staff were the best part of my stay. So incredibly friendly from the maid to the waitress to the bartender to the front desk and concierge
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Hotels.com reviewer
Great stay. I would stay there again.
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MarkHaughie
As a Platinum member I travel often and must say this was one of the more pleasant Westin experiences. The hotel staff was extremely accommodating and the rooms were very comfortable. The waterfront area continues to expand with restaurants and shopping within walking distance of the hotel making it convenient supporting a relaxing stay. More...
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DoniHicks
This is my 2nd time staying at this hotel and I haven't have had the same consistent service - very good. I am was happy with the room, the service and amenities.
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Bridgette773
My stay at the Westin far exceeded my expectations. With the amenities offered and quality of the concierge service, I felt like I could truly disconnect from my day to day. I highly recommend this hotel!
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Expedia reviewer
I like the new friendlier service at the bar (Danita) and the kitchen finally has good tasting foods. Coercer staff is also great.
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