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The Maids of Honolulu

Mō‘ili‘ili, Hawaii

(36)
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Reviews (36)

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4.5/5

36 customer reviews

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28 September 2020

The Maids! Kind & understanding.I booked them to clean my daughter's home as she was bringing her first baby home. He was born premature and we wanted the house to be professionally cleaned. Baby was released a week earlier than expected and we ended up having to clean the home ourselves. Josh was kind enough to waive the cancelation fee.Not very many businesses would do that, especially during these tough economic times. But he did and because of his understanding, God will see that his business flourishes! Thanks Josh!! More...

Reviewed on Yelp

1 May 2020

I love the Maids. With coronavirus, we had to halt service for a while and boy, I'm feeling it. It's been three years and they always send my team. I have to make sure to communicate to the team leader (Rosalinda, I love you!) whenever there is an issue or occurence I'd like not to happen again, and it's all good. Communication is key for everything, anyway. Prices go up every year due to inflation and they go up at a reasonable rate.  The price is very fair, I definitely like I'm getting a great value. Things go better when I'm there to move furniture around and we have less clutter (if we were tidier, we wouldn't need help!  Haha!).  Josh is also great.  I highly recommend The Maids. More...

Reviewed on Yelp

7 March 2020

The Maids is the best cleaning service out there! They did a great job when we hired them to clean up our place before a family party everything is spic and span and they are very respectful of your property.  I had a very good conversation with the owner Josh Thompson, he was very polite, professional, and extremely helpful. I definitely recommend the Maids! More...

Reviewed on Yelp

3 March 2020

I called a couple days ago, left a message to have someone call me back because I need a move out/in cleaning but haven' t contacted yet. I called this morning, the dude that answered was the same guy as last time and just didn't care at all. He had a I don't give a F attitude. Wasn't any help when I told him my situation. Never calling them again. More...

Reviewed on Yelp

1 February 2020

The maids save the day again! I remembered what a great job they did a couple years ago so I made an appointment with them so they could do my move out cleaning. They did such a great job!!! The place was spotless. They were so quick and efficient! Thank you again! Highly recommended. More...

Reviewed on Yelp

14 January 2020

I was paying another gal to clean my house but these ladies outdid her by a longshot!  I have to say I was quite surprised by how thorough these gals were.  They even cleaned the lights in the bathrooms and the vents.  Joshua was very professional and called me the day before and the gals (Virgie was the boss of this crew) called and said they were on their way in traffic but would be here in about 5-10 minutes.  Virgie and her gang of power cleaners did everything I asked for and more.  They even made up the bed in my office although I didn't ask for that.  Such wonderful group of ladies.  I am so very appreciative of the hard work they did.  I decided to get this work done on a regular schedule.  That's how impressed I am by their work and professionalism.  Mahalo Joshua.  Please pass along my review to them as I want them to know how much I appreciate their hard work.  Most DEFINITELY worth the money. More...

Reviewed on Yelp

21 December 2019

We were hosting a few events and decided to get some help with cleaning.    The team that was sent to our house was amazing.   They were extremely detailed oriented and very kind during their time at the house.  They did a FABULOUS job.   Our floors and windows never looked better (even after using other services in the past)   Subsequently, the same time came out for another cleaning.   Just a wonderful and detailed as the first time.   They are professional and worth every penny.   We truly appreciated their hard work and professionalism. More...

Reviewed on Yelp

15 December 2019

I have been using The Maids for almost 2 years and continue to be pleased with the team. I always get a reminder call the day before and am given a 30 minute time window for their arrival. Sometimes I have the entire 2story house cleaned, sometimes partial. Every cleaning is targeted to what I want/need done that time. The cleaning crew is pleasant & friendly & pay attention to detail. The office staff is friendly & helpful if I need to reschedule a cleaning. I highly recommend The Maids!! More...

Reviewed on Yelp

11 December 2019

I have used The Maids to clean my house every two weeks since about 2010.  Wow! Nine years!  The office is always responsive to needed scheduling changes.  The cleaners are supervised.  If I need extra attention to any area in my house, I just mention it to the supervisor.  No problems! More...

Reviewed on Yelp

22 November 2019

These girls were freaking awesome. Never seen 4 girls work so hard. They would outwork my guys. And very detailed. Meticulous. I'm going to call them every month. Thanks Girls.  Decker Electric More...

Reviewed on Yelp

4 November 2019

This review is long overdue.  When my in-laws moved in with us, it was very difficult to keep the house clean.  With five adults, 2 cats, 2 dogs and various visitors throughout the week, the house was always dusty.  We decided to have the Maids come by weekly to clean the floors, bathrooms and light dusting.  And every time the house was spotless.  They were fast, efficient and friendly.And when we've had family gatherings and parties, the Maids are fantastic to help get the house ready. From window washing to cleaning the oven to a deep clean, the Maids are always the first to contact.Everyone at the Maids are wonderful.  From the first phone call to scheduling to the actual cleaning you can't do better than the Maids of Honolulu. More...

Reviewed on Yelp

18 October 2019

This company was super helpful and incredibly nice.  The guy on the phone was friendly and honest, and a very peppy sounding guy, which was nice to hear someone loving their job via their voice. The ladies and the guy who came to clean my apt at move out did an amazing job.  They were super friendly and amazingly quick.  I have 3 dogs and they cleaned up my place, and worked really hard when they did it.  They were incredibly friendly while there and literally worked up a sweat, because they were working so hard.  I'd definitely use them again, in fact, I'm probably going to use them to clean my office now.  Thank you for doing such a great job! More...

Reviewed on Yelp

29 September 2019

We had The Maids come to our house last Friday Sept 27th for a final cleaning. Wow! FABULOUS job. I cannot say enough good things about these ladies. Definitely worth the money, you will not regret it. They came right on time and were very professional.  They cleaned everything, extremely Well. We are ready for our move out inspection with no issues at all. We are so grateful for the thorough job they did for us. More...

Reviewed on Yelp

24 September 2019

The ladies came and did a post construction clean of my house. They were so friendly and energetic.  Everything is spotless! They cleaned the windows and appliances as well -- all with a smile. I appreciate all their work. Thank you to Arun and this wonderful team for fitting me in on such short notice. More...

Reviewed on Yelp

21 August 2019

I hired The Maids for the first time and they did an awesome job! I would highly recommend them. The Maids cleaned our apartment so well that it looked better than when we first moved in 20 years ago. Our kitchen was spotless, they cleaned the counters, our older stove, the floor, and our refrigerator. The Maids cleaned our dirty screens, so clean and our blinds too. I was especially pleased with our bathroom. The sink had older dark stains but The Maids cleaned our sink so well, they made our sink and stainless steel facet look brand new. Our bathtub also was very clean. The Maids cleaned our floors and rugs and they too were spotless. They cleaned our closet doors and removed the dirt. They dusted and vacuumed.    Our bedrooms were immaculate. When I walked into our apartment right after they cleaned, it felt so good and it lifted my spirits. I would highly recommend The Maids and I plan on using this company again. They went above and beyond my expectations, they did a great job, they were Excellent! More...

Reviewed on Yelp

5 April 2019

We've had the Maids come to our home for 15+ years. We have had ups and downs but all in all I must say it is a great service for the price! While I have has some negative experiences with them, I must say that they care about their customers and have been really great with resolving issues. There are definitely some teams that I prefer over others-But I think it is all about communicating your needs and being clear about your expecations. All in all- I would recommend the Maids to anyone because they do a good job. More...

Reviewed on Yelp

4 April 2019

The Maids have helped me regain my sanity. Three children, 12 hour work shifts, & maintaining a clean home is a tough act for my husband and I to balance. Thanks to The Maids; I have more quality time to spend with my family & less to stress over. A cleaning service is quite a luxury. I'm a little embarrassed to say "the maids maintain my home" as family and friends give me looks of $$.  But I'd take a clean home over any full day at the spa. Fairly equivalent in price but provides me a better sense of relaxation. I've tried many different cleaning services in the past but I have finally opted for a monthly service with The Maids. It's been 8months of cleaning services and I have to say they truly are the best.Tip: remember that each home is different and each person/family has different expectations. If you are meticulous about your personal space make sure to let them know because they are not mind readers. Also, skip the spa day gifts and ask for a cleaning service with The Maids instead. More...

Reviewed on Yelp

26 March 2019

I was called by the owner Josh to resolve a few issues.  It was very nice of him to call and make sure everyone was happy.  I will be using them again for top to bottom cleaning. More...

Reviewed on Yelp

30 January 2019

I booked The Maids for a move out cleaning. There was a problem with the sevice at first but I was promptly contacted by Josh who was very pleasant and quick to offer a solution. He sent over a second team who was very thorough with their cleaning. Josh even came over himself which shows he really cares about his company and his work. Despite the hiccup at the beginning, I am very satisfied with their work. I would highly recommend giving them a call for any cleaning services. More...

Reviewed on Yelp

17 September 2018

Great service and response time. I would recommend them.

Reviewed on Facebook

21 August 2018

Josh and his team take great care of our apartments.  Attentive to details, responsive and trust worthy.  Makes move in and move outs a breeze.  Thank you for all that you do!  Keep up the wonderful work. More...

Reviewed on Yelp

16 August 2018

I have used the Maids for a while and been very satisfied with their service.  The corporate people are so friendly and the crew always seem to be in a happy mood which tells you they are treated right.  I really like how they adjust to my schedule when I have something come up and after I left my last home they did a move-out clean that made that home look better than if ever did.  My previous landlord commented how great the house looked.  I carried them to my new house and I am getting the same results, Fabulous!!!  I highly recommend them!! More...

Reviewed on Yelp

21 June 2018

I've been satisfied with the service I have received, both from the cleaners themselves, and from Josh when I have interacted with him (he always willingly worked with my requests and make things happen. .  I got a new crew yesterday (The other crew was great also), and I happened to be home.  They were friendly, hardworking, took initiative to make sure that I was pleased with the work. More...

Reviewed on Yelp

11 April 2018

This is an edited review....
Since my last post I've had a new crew and they have been respectful and skilled. The luck is in the team you get. Dont get one that has 2nd jobs or they will rush and cut corners and bail. More...

Reviewed on Google Maps

1 March 2018

They offer amazing cleaning services. They are always on time and very thorough. I highly recommend this company.

Reviewed on Google Maps

14 December 2017

Thank you so so much to the maids who came to my home today to clean up for me!! Our building hired horrible, inexperienced people to repaint and repave our lanai and sidewalks. Basically all the debris flew into my home and ruined everything!!! They sent me the maids to clean my house and I am so thankful for Carla and her team! They were all so efficiently and friendly!!! I will definitely keep them in mind for future services. Mahalo! More...

Reviewed on Yelp

17 November 2017

We were moving out of our apartment in downtown and need to have it cleaned to return to the landlord. They came in and did a great job especially in the kitchen, restroom, and refrigerator while I believe we cleaned only once prior. I couldn't be more happy with the response from the office as well as the team of four ladies that did an excellent job! Definitely going to be using The Maids of Honolulu for future cleaning in our house. More...

Reviewed on Yelp

10 October 2017

The Maids are excellent cleaners and wonderful people. I would recommend them to anyone who wants a clean home. I trust them completely and leave them to their own devices every time. If there are any problems, the Maids take care of them immediately. Aloha, Pam More...

Reviewed on Google Maps

11 September 2017

The Maids are amazing. I really love that because there are 4 people that come and because each of them specialize in a specific cleaning area, they do a better job than someone who does everything themselves. The Maids seem expensive, but that's only because there are 4 of them working at the same time. So naturally, their hourly rate would be around 4 times that of a maid working by themselves.
Each person doesn't have to constantly spend time changing out their cleaning equipment. They go in and focus on their areas of expertise. The result is that your place really does get cleaned better and you don't have to have someone around all day doing it.
The one drawback is that you can't have them do your laundry as they won't be around long enough for them to finish the job. I don't think this is a big deal though because I can do my own laundry and don't need to pay someone else to do that.
They get in and out very quickly and do a much better, more professional job than I've ever had any other maid service do.
More...

Reviewed on Google Maps

18 August 2017

The Maids is a good company and I am happy with their service. The only thing keeping them from 5 stars is consistency and the feeling I should check their work. They don't intentionally omit areas of the house I just think they work on a tight schedule and maybe it slips if they get behind. Overall, I am happy with this service. More...

Reviewed on Google Maps

20 March 2017

When our regular housekeeper became ill, we needed reliable service until she recovered.  Our neighbor had used The Maids and was satisfied.  Josh promptly answered the phone and answered all my many questions thoroughly.  He confirmed the cost over the phone so I knew what to expect. He also called to re-confirm the cleaning. after a quick walk through of the house with the supervisor they got to work The ladies who came work hard.  .They were always very pleasant and spoke in gentle voices. They did a great job.  the house was SO clean when they were done.  I called Josh and scheduled 2 more visits. When ever I have an emergency, I know who to call! More...

Reviewed on Yelp

18 January 2017

I've been using The Maids for a couple of years.  When I asked my husband if he could please help me clean up some more, he suggested I hire a cleaning service.  I was totally aghast--I HATE it when people touch my stuff!  Ahh!Well, fast forward a couple years later and I look forward to every other week, when they come to help clean.  With two young kids, it's exactly the help I need.  My team has been cleaning my home for most of the duration and they seem to understand me.  I have specific instructions (don't empty that trash can, use these bags, don't fix my bed, but please be thorough with the floors) and I'm super picky, but we're at this point now where I am pretty happy every time they leave.  Every once in a while, my team will switch out a team member and I'm not AS happy, but I get they have logistic concerns.  Every once in a while, I'll get a completely different team and I am usually pretty annoyed--the service isn't cheap and while the new team does adequate, they don't understand my eccentricities and priorities and I usually spend the next couple of days trying to find things or noticing stuff I asked them not to do done or stuff I asked them to do not done.But, when it's my team and they're doing their roles in a certain way (I think they mix things up sometimes, but I love it when a certain person does the vacuuming cause she's SO THOROUGH, and another do the kitchen cause she takes good care of my kitchen, and the other does the dusting cause she's very attentive and I am finally understanding where to find the stuff she moved lol, and the last team member does the bathroom), this perfect combo leaves me so happy!  Even when it's not perfect, the service is still very helpful.  They keep me sane. More...

Reviewed on Yelp

12 December 2016

I have used The Maids for fifteen years.  No matter who they send I have found the crew members to be nice people, very dedicated and attentive to detail.  They come in like a well rehearsed cleaning SWAT team with each knowing exactly what they need to do.  They work very hard and must be exhausted by the end of their day given the effort they put into their tasks.  I have always felt they were a good value for the money, too.They are also flexible.  Our house is located on a steep slope.  One day about four years ago they arrived just as a huge downpour had caused rain water runoff to start flowing under the house and through the back wall of the lower part of the house. The water had already pooled onto a utility room floor and pantry floor and was mere millimeters away from overflowing onto the kitchen floor.  Without a moments hesitation, the entire team of The Maids threw themselves at the task with heroic effort, using the entire household supply of towels and buckets that I gave them, while I went outside to find a way to divert the flood waters.  They succeeded in holding the line on the water level while I found a way to divert the flooding outside.  After I succeeded in rerouting the path of water coming down the slope outside they even got the flooded areas in the house dried out and back to normal.  Without them I know we would have lost our entire kitchen floor and it is made of rare old wood we could not have replaced.  I felt like angels had arrived in the nick of time.  Thank you, The Maids! More...

Reviewed on Yelp

6 December 2016

I thought you guys were great! Everyone picking up the phone was nice and the maids were all so nice. They were also.m very thorough cleaners and did everything wonderfully and fast too. And at a reasonable price. I will definitely be calling you again! Thank you! More...

Reviewed on Yelp

26 March 2013

I've had The Maids cleaning for me on a bi-weekly basis since December 10, 2012 and am very satisfied with the service:  the workers are quick, professional and very pleasant.  This is the first time I have used a cleaning service although I have had independent contractors working for me for the past 35 years, and I find this a refreshing change. More...

Reviewed on Yelp

5 December 2011

WE have been using The Maids for over 25 years.  They have always been professioanl and outstanding in their service.  They are reliable, honest, and efficient.  We have enjoyed semi monthly service from them for many years and greatly appreciate our sparkling home. More...

Reviewed on Yelp

Q&As

we have been servicing Honolulu since 1981. We are the longest running cleaning business.

We bring your own equipment and supplies. You do not have to provide anything. Our products are superior to products consumers can buy on their own

Happy customers!! We save them so much time, they can use to plan their weekends for fun instead of cleaning.

We are the best housecleaning service in Honolulu. We were voted Best of the Best in the Honolulu Advertiser for many years, till they stopped the category, because we kept winning.

Our maids are vaccinated and wear masks. To be extra careful, we suggest you can leave the house when we come to clean or maintain safe distance